Work At Enchanting Travels

We believe in personal dreams

We have established various in-house training programs, a mentor system and an individual development program. We prefer personality and values to academia and past experience. We offer flexibility and encouragement to our team – including flexible working hours, career opportunities and financial assistance for further education.

Join the Enchanting Travels family

To join our team you don’t need prior professional experience in the travel industry. We warmly welcome speculative enquiries and hold promising candidates on our files until a position is available.

See the full list of current vacancies and how to apply below:

 Guest Relations ExecutiveBangalore (India)

Enchanting Travels is a passionate, global travel company that specializes in creating exceptional tailor-made journeys for discerning travellers to 32 exotic countries in Asia, Africa and South America. Fueled by this journey since 2004, we have made the travel dreams of thousands of guests from around the world come true.

We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 120 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina, and Kenya.

We are currently recruiting a Guest Relations Executive in Bangalore. The role entails engaging with our customers to drive repeat travel through numerous guest outreach activities, learn from them to improve our guest experience and manage guest feedback.

Roles and Responsibilities

  • Managing English guest feedback and post trip guest interactions.
  • Supporting on various guest outreach activities and administrative support for the guest relations team.
  • Online marketing support including blog migrations, updating data and tracking progress of activities, etc.
  • Participating and driving other marketing activities.

Required Skills and Experience

  • Excellent written and verbal communication skills in English
  • A college degree
  • 3-4 years customer service, guest relations or sales, preferably with experience dealing with customers from North America, UK and/or Australia
  • Excellent relationship management skills
  • Strong organizational skills and attention to detail
  • Cultural openness and ability to interact with and connect to people from diverse background.

Application

If you are interested in this position, please send in your Résumé and letter of motivation to hrasia@enchantingtravels.com stating why you are interested in working with us and what makes you believe you will be successful in this role.

 Africa Travel Sales Specialist (German Speaking)Nairobi (Kenya)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently searching for ambitious Africa Travel Sales Specialists (German Speaking) to join our team in Nairobi, Kenya. As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of Africa]. This is a fantastic opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true!
Your goal is to generate bookings and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?

Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons – here are a few!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.
  • Immersing yourself in Africa. You will be based in Africa and able to plunge into this colorful and vibrant continent, with many breathtaking safari, nature and beach destinations at your doorstep.
  • In addition, we offer a solid base salary with an uncapped variable incentive and a benefits package including health insurance and pension contribution.

What do we expect from you?

  • You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust.
  • You have a fluent command of German Language.
  • Reaching the minimum goal is never enough for you and you strive to exceed expectations
  • You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
  • 3+ years of sales or client advisory experience
  • Bonus points for previous travel industry experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to recruiting-africa@enchantingtravels.com. Your application should include your CV and a Cover Letter in German explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 Africa Travel Sales SpecialistNairobi (Kenya)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently searching for ambitious Africa Travel Sales Specialists to join our team in Nairobi, Kenya . As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of Africa . This is a fantastic opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true!

Your goal is to generate bookings and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?

Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons – here are a couple!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.
  • Immersing yourself in Africa. You will be based in Africa and able to plunge into this colorful and vibrant continent, with many breathtaking safari, nature and beach destinations at your doorstep.
  • In addition, we offer a solid base salary with an uncapped variable incentive and a benefits package including health insurance and pension contribution.

What do we expect from you?

  • You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust.
  • Reaching the minimum goal is never enough for you and you strive to exceed expectations
    You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
  • 3+ years of sales or client advisory experience
  • Bonus points for previous travel industry experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to recruiting-africa@enchantingtravels.com. Your application should include your CV and a Cover Letter explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 Asia Travel Sales Specialist (German Speaking)Delhi (India)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently searching for ambitious Asia Travel Sales Specialists (German Speaking) to join our team in Delhi, India. As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of Asia . This is a fantastic opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true!

Your goal is to generate bookings and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?

Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons – here are a few!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.
  • In addition, we offer a lucrative fixed salary with an uncapped variable incentive and a benefits package including health insurance.

What do we expect from you?

  • You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust.
  • You have a fluent command of German (Atleast C1 level) and English language in both verbal and written communication.
  • 3+ years of sales or client advisory experience
  • Reaching the minimum goal is never enough for you and you strive to exceed expectations
  • You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
  • Bonus points for previous travel industry experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to hrasia@enchantingtravels.com. Your application should include your CV and a Cover Letter in German language explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 Asia Travel Sales SpecialistBangalore (India)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently searching for ambitious Asia Travel Sales Specialists to join our team in Bangalore, India. As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of Asia . This is a fantastic opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true!

Your goal is to generate bookings and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?

Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons – here are a few!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.
  • In addition, we offer a lucrative fixed salary with an uncapped variable incentive and a benefits package including health insurance.

What do we expect from you?

  • You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust.
  • You have a fluent command of English language in both verbal and written communication.
  • 3+ years of sales or client advisory experience
  • Reaching the minimum goal is never enough for you and you strive to exceed expectations
  • You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
  • Bonus points for previous travel industry experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to hrasia@enchantingtravels.com. Your application should include your CV and a Cover Letter explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 South America Travel Sales SpecialistBuenos Aires (Argentina)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently searching for ambitious South America Travel Sales Specialists to join our team in Buenos Aires, South America. As a Travel Sales Specialist you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge of South America . This is a fantastic opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true!

Your goal is to generate bookings and ensure all guests return home having had an enchanting travel experience which exceeded their expectations, and thus motivates them to return as our guests again.

Why would you want this job?

Who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! This is a really unique sales opportunity for many reasons – here are a few!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.

In addition, we offer a lucrative fixed salary with an uncapped variable incentive.

What do we expect from you?

  • You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experience to life and to build trust.
  • You have a fluent command of English language in both verbal and written communication.
  • 3+ years of sales or client advisory experience
  • Reaching the minimum goal is never enough for you and you strive to exceed expectations
  • You thrive on guest satisfaction
  • You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
  • Bonus points for previous travel industry experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to hrsouthamerica@enchantingtravels.com. Your application should include your CV and a Cover Letter explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 Trip Coordinator (German-speaking)Nairobi (Kenya)

Do you enjoy interacting with people from different cultural backgrounds? Do you enjoy the buzz of closing a sale? Would you like to join a multicultural and passionate team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Who are we?

Enchanting Travels is a passionate, vibrant and innovative company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and Latin America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. We rely on outstanding team members who are passionate about what they do – we are a multicultural team with 130 team members from 17 nationalities working from our offices in the US, Germany, India, Argentina and Kenya.

If you want to find out more about what our guests say about us, follow this Link. Furthermore, this Stanford Business School Case Study will give you an insider perspective into our company.

What’s the position?

We are currently recruiting a Trip Coordinator to join our Africa team in Nairobi. This role involves the following responsibilities:

  • Providing support and acting as a concierge to our guests before and during their trip, ensuring that their trip is one of a lifetime
  • Handling reservations for guest trips and reconfirming travel arrangements
  • Communicating with our partners
  • Briefing and debriefing our guests
  • Finding solutions in case of crises during our guests’ trips

Why would you want this job?

This is a really unique customer service opportunity for many reasons – here are a few!

  • The people you work with. We are a very dynamic international and multi-cultural team where you will be challenged and have countless opportunities to broaden your horizons.
  • Support for your growth. Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow. Furthermore, we invest considerable time and resources in the growth and development of our team.
  • Flexible working hours. After the initial training, you will have considerable flexibility in your working hours.
  • Having an impact. You contribute to memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives. Furthermore, we listen to our team members’ ideas and suggestions, irrespective of their seniority which gives you an opportunity to shape your own and our company’s path.

What do we expect from you?

  • You enjoy interacting with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to engage with guests and build trust.
  • You are service oriented and caring and thrive on guest satisfaction
  • You take ownership and are proactive
  • You are a quick learner and open to embrace change
  • You have a fluent command of the German language
  • You are able able to handle crisis situations and stress
  • You are comfortable with flexible working hours including evenings and weekends
  • 2+ years sales or customer service experience
  • Bonus points for previous tourism experience

What’s next?

If you are interested and meet the criteria specified above, please send your application to recruiting-africa@enchantingtravels.com. Your application should include your CV and a Cover Letter explaining why you are interested in this opportunity and why you believe you would be successful in this role.

We look forward to receiving your application and to getting to know you!

 Digital Marketing ManagerBangalore (India) or Munich (Germany) or USA (preferably Denver)

Would you like to lead the digital marketing activities of a rapidly growing international travel company with a passionate team and an entrepreneurial environment where industry boundaries are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged? Do you enjoy interacting with people from different countries and cultural backgrounds?

Our Company

Enchanting Travels is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys for discerning travelers to exotic destinations in Asia, Africa and South America. Founded in 2004, we have made the travel dreams of thousands of guests from around the world come true. Our ethos is to provide our guests with exceptional service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to their friends and families.

This is why our people are crucial. We rely on outstanding employees who are passionate about what they do and committed to providing excellent service. We are a multicultural team with 120 team members from 17 nationalities working from our offices in the USA, Germany, India, Argentina and Kenya.

As part of our ambitious growth plans over the next 5 years, we aim to build a strong brand within our target segments in our English (North America, UK, Australia) and German speaking source markets. Most of our enquiries are generated via Online Marketing which will be one of our key growth drivers for the coming years.

Job Description:

The Digital Marketing Manager will report to the head of the global marketing pillar of the company. The preferred location for the person is Bangalore, India but candidates who want to be based in Munich Germany or the USA (preferably Denver, USA) would also be considered. The Digital Marketing Manager would work closely with our marketing team members who are based in our different offices around the world.

The role of the Digital Marketing Manager is to plan and oversee all digital marketing activities with the aim of significantly increasing the number and value of leads through:

  • Overseeing our PPC campaigns and conversion optimization initiatives with our current marketing team and freelancers
  • Driving our SEO efforts to increase the rankings and traffic on our websites
  • Drive Social Media and Email Marketing
  • Creating annual online marketing plans and budgets for our different source markets
  • Overseeing the execution of online marketing activities for all our source markets
  • Tracking the success of different online marketing activities
  • Driving our website development and landing page improvements
  • Refining and expanding online marketing related processes, structures and competencies
  • Liaising with our technology team to execute marketing-related technology tasks such as integrating marketing campaigns with our CRM system, etc.
  • Enhancing the efficiency of our digital marketing activities through marketing automation

Required Experience & Skills

  • Expertise and significant experience in digital marketing management (PPC, SEO, Email marketing, Social media)
  • A university degree, a minimum of 5 years of work experience with a focus on online marketing
  • Preferable work experiences in the tourism or leisure industry
  • Experience in managing marketing accounts
  • In depth knowledge of website usability, website development and landing page optimization
  • Excellent mastery of English (and German would be a plus)
  • Ability to deliver strong results

Your Application

If you are excited about this role and meet the criteria specified above, we look forward to receiving your application including your CV and a motivation letter explaining why you are interested in this role and why you believe you would be a good fit. Please send your application to Antoaneta Zelyamova at antoaneta@enchantingtravels.com if you are applying for the position in Germany or the USA or to Deepti Tandon at deepti@enchantingtravels.com if you are applying for the position in India.

What’s Next?

If your application is shortlisted, we will contact you to schedule a telephone interview as a first step. Compensation details will only be discussed at the interview stage and salary levels are dependent upon an applicant’s background and profile.

Contact Us

Our team of experts can help answer any questions you might have. Please fill out the form below and a consultant will respond shortly.

Give us a call:

US & Canada: +1 888 263 2574
UK: +0 800 098 8486
AUS: +1 800 044 986

Send an email:

contact@enchantingtravels.com