
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Carolyn Daniel
- Guest Country:
- USA
- Travel Dates:
- May 2026
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Cape Town – Southern Kruger – Victoria Falls – Johannesburg
Enchanting Travels has once again outdid themselves for me. My trip to South Africa and then unto Zimbabwe was flawless. Everything was well organized. What Enchanting Travels does well is make my dreams come true. Got to see all the Big Five by the end of our safari trip. The home hosted lunch in Zimbabwe was an excellent change to our itinerary when a previously scheduled activity fell through. My overall experience was truly wonderful.
Christy Oeljen Brown
- Guest Country:
- USA
- Travel Dates:
- May 2026
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Hakone – Kyoto
Enchanting Travels is exceptional in the care and detail they take in planning every step of a trip! They are available to their clients 24/7 in case of a snag or emergency. The whole time we felt calm, taken care of and were able to enjoy ourselves. We did not worry about anything.
Courtney Sciabbarrasi
- Guest Country:
- USA
- Travel Dates:
- April 2026
- Traveled To:
- Europe – Ireland
- Itinerary:
- Dublin – County Clare – Killarney – Dublin
Our trip to Ireland was incredible and seamless thanks to Enchanting Travels! Every detail was perfectly planned, balancing culture, adventure, and relaxation. Highlights included a Dublin food tour, Cliffs of Moher cruise, and kayaking by Ross Castle. The accommodations were excellent and our private driver-guides were professional, warm, and flexible. Everything felt effortless and luxurious without being rigid. We highly recommend them to anyone planning a trip to Ireland!
Nanette Fliesser
- Guest Country:
- Canada
- Travel Dates:
- April 2026
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls – Chobe National Park – Okavango Delta – Johannesburg – Southern Kruger – Winelands – Cape Town
Enchanted Travels made our trip experience so relaxing. We never had to worry about anything. The app they used provided all the information we needed. The guides were always there for us and we didn’t need to worry about any administrative details beyond what time to meet the next day. All accommodations were first class and the included tours meant we didn’t have many expenses during out trip as everything was pre-paid.
Linus Gandhi
- Guest Country:
- USA
- Travel Dates:
- April 2026
- Traveled To:
- South America – Peru
- Itinerary:
- Lima – Puerto Maldonado – Sacred Valley – Machu Picchu Pueblo – Cusco – Lima
From the time we landed in Lima until the time we left Lima to come back home, everything was arranged for us. The guides, tours and drivers were excellent. We had a very fun and memorable time. Would highly recommend enchanting travels.
Vishaal Mehra
- Guest Country:
- USA
- Travel Dates:
- March 2026
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Kyoto – Hakone – Tokyo
Our trip to Japan was excellent with knowledgeable and friendly local guides and expertly planned activities. We had a Multifamily group of 4 adults and 6 children and everything was smooth and effortless which we truly appreciated.
Shannon Stokes
- Guest Country:
- USA
- Travel Dates:
- February 2026
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo – Sigiriya – Kandy – Nuwara Eliya – Ella – Yala National Park – Galle – Beaches
The staff at Enchanting travels helped us plan a wonderful trip and they provided excellent support in all phases from planning, leading up to the trip, and while we were on the trip. We didn’t have to worry about logistics and had an amazing time. I highly recommend working with Enchanting Travels.
Ira Burnim
- Guest Country:
- USA
- Travel Dates:
- January 2026
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi – Varanasi – Agra – Jaipur – Cochin – Munnar – Backwaters of Kerala – Delhi
Enchanting Travels is very experienced and knowledgeable. They planned an excellent trip for and with us. They were easy to reach whenever we had a question or request, and they were very responsive both in the planning stages and throughout the trip. Our accommodations were stellar.
Charles Dabbs
- Guest Country:
- USA
- Travel Dates:
- January 2026
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Takayama – Kanazawa – Kyoto – Hakone – Tokyo
The entire trip was wonderfully executed. Great hotels, easy to follow transfer and train travel instructions. Most importantly, the guides, the people we spent up to 12 hours a day with, were knowledgeable, kind and caring.
Joshua Rank
- Guest Country:
- USA
- Travel Dates:
- December 2025
- Traveled To:
- Oceania – New Zealand
Enchanting Travels made our dream vacation to New Zealand a reality for us, from initial planning to pre-trip prep, and support throughout, they helped take the burden of trip logistics off our shoulders so we could focus on being present in each and every moment of New Zealand’s wonders.
Bryan Walsh
- Guest Country:
- Canada
- Travel Dates:
- December 2025
- Traveled To:
- Asia – Thailand
Kate helped plan our trip to Thailand. Every aspect was amazing from the locations we visited, to the hotels, to the activities that we did. Top notch service and would highly recommend to anyone!
Jan Perrenod
- Guest Country:
- USA
- Travel Dates:
- November 2025
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokio – Kyoto – Hakone – Osaka
My husband and I worked with both Lyndsey Jones (CO Office) and Megan Cena (Australia Office) of Enchanting Travels to create a fabulous 14-day trip to Japan (11/16-11/29/2025) covering Tokyo, Kyoto, Hakone, and Osaka, and it was truly a memorable experience! If you want an stress-free trip where you basically just have to show up and ALL the details, big and small, have been taken care of for you, ask for Lyndsey Jones and Megan Cena! They are both very detailed oriented and proactive, and they make sure that anything that may affect your trip are taken care of, from arranging private transportation, getting you to and from various train stations (the subway system is complex), all train and event tickets, pre-loaded IC cards, pocket WiFi delivered to your hotel, great selection of hotels, special food requests, to providing knowledgeable and exceptional tour guides to make your trip stress free! They also provide a great Trip Agent App which is preloaded with all your trip info which you can download onto your iPhone which turned out to be really handy as reference for us! We would absolutely consider using Enchanting Travels again because of the in-depth, professional, and caring service we received from Lyndsey Jones and Megan Cena!
Sheila Dorval
- Guest Country:
- USA
- Travel Dates:
- November 2025
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Florence
Enchanting Travels tailored our Italian trip spot on for our small travel group of four. They listened well to our goals of the trip and were able to provide excellent accommodations and curated tours in Rome and Florence. In addition to the delightful trip, the travel connections were seamless. This was certainly appreciated. We would definitely use Enchanting Travels again.
Robert S Cole
- Guest Country:
- USA
- Travel Dates:
- November 2025
- Traveled To:
- Asia, India – South India, Sri Lanka
My husband and I recently returned from a 3 week customized and private vacation in Southern India and Sri Lanka put together by Enchanting Travels. This is our second trip with Enchanting Travels and once again this experience exceeded our expectations. Anita Sahi was a joy to work with, she really listened to what we wanted our trip to look like and helped us plan activities, tours, hikes, and special places to visit. We chose what hotels we wanted and she recommended excellent accommodations to choose from. Once we were in India, our trip manager Sugufta Sumbul worked closely with us to ensure everything was going as planned. We stayed in contact with her through WhatsApp and any question nor concerns we had she was on top of it. All our drivers and guides were excellent with good knowledge and good English skills. A special shout out to our driver/guide Numal in Sri Lanka. We felt like we were traveling with a good friend. He really shared his knowledge of his beautiful country, answering all our questions, taking us to his favorite spots and recommending food and handicraft shops. We wished we had more time in Sri Lanka. We would highly recommend Enchanting Travels. They made the trip so enjoyable and most of all stress free, which is priceless.
Meredith F. Chan
- Guest Country:
- USA
- Travel Dates:
- October 2025
- Traveled To:
- Asia – Japan
We had a great experience with Enchanting Travels. The company is very well organized and detail oriented. Our guides were excellent and our trip to Japan could not have gone more smoothly, The company made every effort to meet our expectations. We highly recommend them.
Janet Simms
- Guest Country:
- USA
- Travel Dates:
- October 2025
- Traveled To:
- Europe – Italy
Enchanting travel took care of everything for our 2 week Italy trip. The tours, drivers and entire experience was amazing. The team provided great customer service as well.
Thomas Roy
- Guest Country:
- USA
- Travel Dates:
- October 2025
- Traveled To:
- Europe – Portugal, Spain
Enchanting Travels is a wonderful agency that we have now used twice for two long trips, one to Peru and one to Spain and Portugal. Their guidance in planning our trip was outstanding, always with an eye toward accommodating our desires and needs but also with wonderful suggestions made to enhance our experience. All of the staff that we have interacted with at Enchanting Travels have been friendly, professional, and very knowledgeable. During our trips, the transfers have been seamless, the accommodations very much to our liking, and the guides outstanding. The 24/7 support that they provide during our trip takes all the stress out of our travel. We will definitely be using Enchanting Travels again for our next trip abroad.
Kathy Alven
- Guest Country:
- USA
- Travel Dates:
- September 2025
- Traveled To:
- Africa – Kenya, South Africa, Tanzania, Zimbabwe
- Itinerary:
- Cape Town – Victoria Falls – Nairobi – Masai Mara – Northern Serengeti – Manyara & Ngorongoro – Tarangire – Arusha
We just returned from an outstanding 3-week trip to East Africa. Our travel consultant did an outstanding job of putting together this trip for a friend and me. Everything went as smooth as glass. We saw an extraordinary number of animals and the accommodations were even better than pictured. Our personal guides were enthusiastic, knowledgeable, and kind, even assisting with all our check-ins. Every transport worked seamlessly. It was a great experience, we highly recommend Enchanting Travels!