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Experts you can trust

experts you can trust

Since early 2020, the outbreak of the Coronavirus or COVID-19 has had an unprecedented impact on the world. When the pandemic broke our emergency mechanisms unfurled smoothly and effectively. Each of our guests had a dedicated Trip Coordinator available around-the-clock and a team working behind-the-scenes to ensure everyone returned home safely.

Since then, we have kept a close eye on the extensive media coverage, and our team has relied on trusted travel advisories issued by the US Department of State and WHO, to ensure the well-being of our guests and our team. We have the advantage of a global network of partners on the ground who are able to share the most up-to-date information and insights on this rapidly evolving situation. 

Watch this video update from Florian Keller, Co-Founder of Enchanting Travels, for the latest news from our Enchanting world and the safety measures we have implemented across each of our destinations.

At Enchanting Travels, your safety and wellbeing is our top priority. If you are ready to experience the joy of travel again, we’re here to help. You can book carefree knowing:

  • Our Carefree Guarantee option allows you to rebook your trip free of charge up to 30 days before departure at the same price as your original trip. If travel is not possible due to COVID-19 government-imposed travel restrictions at 30 days before departure, you can choose between rebooking your trip free of charge or receive a full cash refund (some exclusions apply).
  • A personal Trip Coordinator is available to you 24/7 to manage logistics, accommodate special requests, and take care of all the details to ensure a seamless, hassle-free experience. They will also arrange any necessary COVID-19 tests required when you depart for home.
  • Our local teams monitor destinations and offer reliable advice and recommendations
  • We book hotels and vehicles with the highest health and safety standards in each destination
  • Our local guides are knowledgeable and experienced, and personalize each excursion for you
  • We take strict health and safety measures that adhere to government advisories worldwide and offer emergency assistance in all our destinations
  • All our terms are transparent, with no hidden costs

As passionate travelers ourselves, we believe that travel is one of the ultimate joys in life. While we continue to closely monitor the situation on the ground, we want to assure you that we are with you every step of the way. Whether you are on a trip at this time or choose to travel with us in the future, with our flexible travel policy, thorough guidance, local expertise, and unwavering support, leave your worries behind – you will always be in safe hands. We care so that you can travel carefree.

You can read our COVID-19 Frequently Asked Questions page for more information. And please get in touch with us if you have any questions about an upcoming trip, wish to plan future travel, or are looking for inspiration for your journey of a lifetime.

Excellent / 4.9 out of 5
Culture of Mozambique

Book Carefree

Book your next journey by March 31, 2021, and enjoy our Carefree Guarantee! You can rebook your trip free of charge up to 30 days before departure and we’ll honor the original price of your trip.

Please note that the original trip price will be honored for one rebooking, as long as the new trip date is during the same travel season in the next year. If the new trip date is in a different season, the final trip price may be higher or lower depending on the new dates. International flights and specific services such as Maldives hotels, cruises, luxury train journeys, gorilla trekking, and motorhomes are excluded from this offer. Get in touch with your Travel Consultant for more details!

At Enchanting Travels, our unique tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2020, we received the Travel Weekly Magellan Gold Award for the World’s Leading Tour Operator – Overall and were recognized as North America’s Leading Tour Operator by World Travel Awards. In 2021, we have won the Lux Life Magazine Award for the Best Global Custom Travel Company – USA.
Lux 2020 Travel & Tourism AwardMagellan Awards 2019Magellan Gold Awards 2020North America Leading Tour Operator - World Travel Award 2020Worlds Leading Tour Operator - World Travel Award 2020

“This was truly an “Enchanting” adventure! The value and service was beyond excellent! The entire team ensured every detail was taken care of and went out of their way to welcome us! And every hotel and excursion was amazing, and we were greeted with welcoming open arms every where we stayed! Nothing was left to chance…and we felt so secure knowing Enchanting Travels had everything lined up for us! Even our lodges said Enchanting Travels was a top-notch company!”

Rating 5/5

David FeitlerUSA

“We have used Enchanting Travels twice to help us with our African adventures, and totally appreciate the details and planning. Visiting several countries in Africa requires transfers and planning, and Enchanting were on top of everything.”

Rating 5/5

Carolyn DavidUSA

“We received complete support from Enchanting’s travel experts from day 1. They were very prompt in developing an itinerary that fit into our budget and interests; answered all our questions with clarity and advised on various options and special arrangements we wanted to make.”

Rating 5/5

Vijay KayathUSA

“This was the trip of a lifetime for my husband and I. It was first class service from the moment we landed. The ease of having everything pre-booked for us really allowed us to enjoy our trip. I would highly recommend this service for anyone looking to plan a trip like this.”

Rating 5/5

Alan Strozza & Lori BesenUSA

“We chose Enchanting Travels for a Kenya, South Africa and Botswana trip. We will not hesitate to rely on them in the future. Everyone from start to finish was informative and dependable. Enchanting Travels even surprised us with an awesome dinner experience for just the two of us.”

Rating 5/5

Sherrie & StevenUSA

“We have traveled with Enchanting five years in a row. The travel experience with Enchanting has always been unique and memorable for us, for they offer fully customized itineraries that perfectly suit our needs. They always go above and beyond to fulfill our needs throughout our travel.”

Rating 5/5

Alison LoveUSA

Experts you can trust

Coronavirus Update

Since early 2020, the outbreak of the Coronavirus or COVID-19 has had an unprecedented impact on the world. Here is a summary of our approach to the situation.

Read Post


Safe & Secure

Our global network of partners on the ground are able to share the most up-to-date advice and recommendations on COVID-19. We only offer hotels and vehicles with the highest health and safety standards.

Financial Protection & Flexibility

We believe in complete transparency. We are bonded members and license holders of all leading travel organizations. Your booking is flexible and completely secure with us.

Fully Supported Travel

Your dedicated and personal trip coordinator is available around-the-clock throughout your trip to accommodate requests, take care of the details, and handle any unforeseen situations.

Authentic & Unique

Go off the beaten track. Our award-winning, licensed local guides provide incredible insights and insider tips, passionately bringing alive unique and exclusive experiences for you.

Personalized & Private

Discover our enchanting world your way. Our experts completely customize your private tour to match your interests and preferences through their comprehensive knowledge of each destination.

High Quality Experiences

All our accommodations and services are personally tested by our team. Tell us your travel dream and we will create an itinerary packed with the best experiences your destination has to offer.

Do you have a vacation in mind? Let us help you create the trip of a lifetime.