
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Linda Hammond
- Guest Country:
- USA
- Travel Dates:
- July 2025
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile – Easter Island – Santiago de Chile – San Pedro de Atacama – Valparaíso – Santiago de Chile
Enchanting Travels provided a great trip to Chile July, 2025. The transfers between hotels and airports were always on time. Drivers were congenial as well as being knowledgeable and safe in their driving. The guides could not have been better. Accommodations were terrific and well located as well as being clean, comfortable, and having great and welcoming staff. The tours were perfect in showing us all we needed to see and experience. An all around wonderful trip.
Kenneth Wong
- Guest Country:
- USA
- Travel Dates:
- July 2025
- Traveled To:
- Africa
I normally don’t use travel agents to book tours as I’ve been an independent traveler for a long, long time. But an African safari is a little more complicated. Enchanting travels made it easy with its recommendations and itinerary and we ended up with safaris that were unbelievable experiences. ET was super responsive and aimed to please us every step of the way and kept in constant contact with us. You won’t be disappointed.
Karen OGrady
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Europe – Portugal
- Itinerary:
- Lisbon – Douro Valley – Porto – Lisbon
We recently returned from our 2-week vacation to Portugal and it was amazing! They met with us to hear what we like and dislike when traveling, then they customized an itinerary to fit our preferences and budget. This was our 30th anniversary trip, so we went all out. Michelin restaurants, 5-star hotels, personal drivers and guides. I cannot say enough about how exceptional our trip was and it was all because Enchanting Travels planned everything down to the last detail.
Renee Craddock
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Yogyakarta – Tanjung Puting National Park – Mt Bromo – Nusa Dua – Denpasar
Our family took a trip to Indonesia this summer booked through Enchanting Travels. All of the flights, went smoothly and there was an english speaking tour guide to pick us up at each location. The tour guides were very friendly and a pleasure to be with. The accommodations at each location were even better than expected! During the planning phase it was nice to be able to go back and forth and change things up until we created a trip that was perfect for our family and our budget.
Trina Tjersland
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Kyoto
Akshay Maggu worked with us to put together an amazing trip to Japan. His team, led by Mariyah, was exceptional. We felt taken care of every day. Having someone lead us through busy train stations like Tokyo or Kyoto stations and actually get us onto the right train was an example of the exquisite care. Akshay and Mariyah really listened to what we wanted to do and got us excellent guides and perfect hotels. We couldn’t have asked for a better way to see Japan. When we take our next trip abroad we will definitely contact Enchanting Travel again.
Kendall Donaldson
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Central America – Costa Rica
We had a wonderful experience in Costa Rica thanks to Enchanting Travels! In 8 days we saw 4 different areas of the country- we saw waterfalls, volcanoes, rainforests, cities, beaches. It was exactly what I was looking for with my 3 kids (16, 18, and 21). A perfect combination of animals, adventure and beauty. I never could have planned this on my own – a special thanks to Allison Felfoldi and Claudia Coral. If I could give more than 5 stars, I would! And I look forward to using Enchanting Travels again for future trips!
Katie Ritchie
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Europe – France, UK & Ireland
- Itinerary:
- Paris – London
We recently returned from a 10-day trip to London and Paris, and Enchanting Travels made the entire experience seamless and unforgettable. Elizabeth handled all of our bookings and excursions with care and attention to detail. During our trip, Vipra was on call and incredibly helpful anytime we needed assistance. She even surprised us with a thoughtful gift and champagne to celebrate our anniversary, such a kind and personal touch! The Enchanting Travels app was also super user-friendly, which made it easy to keep track of our itinerary, confirmations, and documents all in one place. Everything ran smoothly from start to finish. We’ll definitely be booking with them again!
Jennifer Hampton
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Europe – Greece
Trip planners and coordinators are wonderful, knowledgeable, and professional. All local contacts were vetted and fabulous. Our family had a great time in Greece.
Gloria Thomas
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Europe – UK & Ireland
A three-week trip to various parts of the UK seemed too much for us to plan and execute, so I was glad when a friend told me about her magical UK trip. She had relied on the expertise of Cherisse Liptzin and ET. From the first meeting, we were impressed. Cherisse asked great questions to figure out our expectations, preferences, and wishes. She offered suggestions based on her time traveling throughout the UK. She was flexible when we made changes to our initial plan and when we added further edits and additional days. Her guidance was superb! Then, she handed us over to our trip coordinator, Namrata Gupta who worked with us before and throughout our time in the UK. Namrata, in her intro message, assured us that we wouldn’t need to worry about a thing – that she would take care of everything. That big promise was proven to be 100% genuine and true. We had several unforeseen issues arise, and she helped us resolve everything. We didn’t miss a bit of the fun and enjoyment of the trip thanks to this dear, responsive, smart trip coordinator who answered the call, going above and beyond every time we needed her help. ET has a process that ensures your travel will be enjoyable, safe, and easy. We give them our highest recommendation. In fact, we’re already planning our next journeys with their wise guidance and help. We’re thrilled to travel with ET!
Alex Gupta
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Asia – Japan
Enchanting Travels did an amazing job curating a memorable trip for our family to Japan. Every detail was taken care of including transportation from the airport and even taking us to each train platform. The classes we know took were also excellent including the sushi making class, the bento box making class, and the calligraphy. We had an issue with our flight coming into Japan and our trip coordinator. Anchal took care of communicating with the hotel. She was even able to get us a refund for the night we missed. Anchal was always available and ensure that every detail of our trip went smoothly. Everything was professional and done in a first class manner. I would give them my highest recommendation without hesitation.
Joshua Tracy
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Florence
We had an amazing anniversary trip to Italy planned by enchanting travels. Every aspect of the trip was great! We had a stay in Rome, a Tuscan Villa and then the final leg in Florence. All of the hotels were great and the staffs were very friendly. We had private drivers for all of our transportation needs and private or very small group tours for all of our stops. The driver service and guide service the enchanting travels used were amazing. Cherisse Liptzin was our book agent at enchanting travels and she was amazing in planning the perfect trip for us!!
Misty Campbell
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Europe – Italy
- Itinerary:
- Venice – Florence – Rome
We had a fabulous trip, perfectly planned down to every detail. Our accommodations were fabulous in every city we visited. The tours and guides were phenomenal! I would absolutely recommend using Enchanted Travels to plan your trip of a lifetime. Elizabeth and Tasneem were the perfect travel planners for our family!
Megan Harper
- Guest Country:
- Canada
- Travel Dates:
- May 2025
- Traveled To:
- Asia – Japan
This was our first trip using Enchanting Travels, and it won’t be our last. We spent 16 days in Japan traveling to 8 different cities. Enchanting travels made this experience SEAMLESS! from the planning stages , Anita, was so caring and helped us make this trip unique to what we wanted. During the trip , Vishal, helped us if we needed anything while in Japan. When arriving in Japan, we received our very detailed book of our events and all tickets etc for the trip. Everything was meticulously detailed (exactly how I like it). They provided every information you would need throughout the trip to ensure you feel supported. Every guide was incredible, the accommodations were great! I didn’t need to think through this whole trip as I felt so cared for through it all. I found this company on this very website and I am so grateful I did!! if you want a customized trip with support and guidance – choose enchanting travels! I am already looking forward to our next adventure with them!!
Humberto Tafolla Nuñez
- Guest Country:
- Mexico
- Travel Dates:
- May 2025
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Arusha – Manyara & Ngorongoro – Central Serengeti – Masai Mara – Zanzibar
We made a family trip to Africa (Tanzania and Kenia) to celebrate my 50th Birthday. From day 1, Alison was great in understanding us and providing some great recommendations. She and Bovin (our local contact) made this trip a dream come true. They were always attentive, gave recommendations and heard all of our desires. When we had a question, they would have a quick answer. Thank you both for making this an amazing and unforgettable trip.
Donna Thomas
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Europe – UK & Ireland
Enchanting Travels made planning my trip to Ireland very easy and stress free. The experience with Enchanting Travels and finally getting to visit Ireland was a dream come true. I am so glad I did it! I had to go to Ireland by myself, but I didn’t feel like I was alone. My travel guide checked in with me everyday to make sure things were going well. I had my personal chauffeur/tour guide who was with me at least 8 hours a day so I wasn’t completely by myself. I felt very safe and well taken care of. Don’t hesitate to use Enchanting Travels for your next trip. They are the best!
Heidi Benner
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Europe – France
- Itinerary:
- Paris – Normandy Region – Paris
Enchanting Travels helped make our family trip to France exceptional. We were able to experience this beautiful country without worry, stress, or frustration because of their wonderfully curated itinerary. We cannot wait to travel with them again.
Kristen Whealon
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires – Puerto Iguazú – Buenos Aires
Enchanting Travels helped us prepare a dream itinerary for our adventure trip to Buenos Aires. Every detail was perfectly planned and they provided personal support throughout the entire process. The hotels, activities, drivers and guides were all excellent.
Sara L Mesa
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Central America – Belize
- Itinerary:
- Belize City – San Ignacio – Belize City – Ambergris Caye – Belize City
My family and I had a wonderful, magical trip to Belize. With 5 days at a jungle resort and 5 days in Ambergris Caye was a perfect combination of experiences. Perfectly planned by Enchanting Travels..it couldn’t have been more fulfilling!!!