
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Allan Mann
- Guest Country:
- Australia
- Travel Dates:
- March 2023
- Traveled To:
- Asia, India
- Itinerary:
- Chennai, Pondicherry, Chettinad, Madurai, Backwaters , Alleppey/Kumarakom, Cochin, Mysore, Nagarhole, Coorg, Hassan, Hampi, Bangalore
This was our 6th trip using Enchanting Travels. They make it easy. They ensure all is well at all times, and give you what you want in a customised itinerary.
Joshua Reeves
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
Our first trip out of the country was a beautiful and safe adventure thanks to the planning and support of Enchanting Travels!
Kelsey Krauss
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto
Enchanting Travels made our vacation planning easier than we could have imagined. We could not have had an equally amazing experience planning on our own. The customer service and communication were all around excellent and it was a stress-free experience every step of the way.
David Jolly
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Europe – Iceland
- Itinerary:
- Reykjavik, Flúðir/Geysir, Vik, Reykjanes / Blue Lagoon
The Iceland trip was great. Great itinerary with great excursions and nice hotels. Breakfast included really is nice. Ben, trip support coordinator, was accessible and helpful.
Stacey Murry
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Europe – Iceland
- Itinerary:
- Reykjavik
Our contact Elena, responded right away to any questions we had. The sky lagoon experience was great. Our hotel accommodations in the middle of the city was within walking distance of everything.
Kristen Abrams
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Europe – Spain
- Itinerary:
- Barcelona, Madrid, Seville
Amazing family trip. Everything was so organized and easy. Our only responsibility was having fun and experiencing new and wonderful food and culture. Enchanting Travels is consummately professional and responsive. We are seasoned travelers but could not have planned this better. Activities and accommodations were upscale, relaxed and engaging. I’m a single mother of 2 teens and this was amazing for all of us.
Kalyn Wasil
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto, Osaka
If you want to plan the trip of a lifetime, I highly recommend Enchanting Travels! We trusted them with our honeymoon and they went above and beyond to make sure every detail of our trip was perfect. I’ve never had international travel go so smoothly. We loved having our transportation already scheduled, tickets purchased in advance, and English speaking guides from the cities we stayed in giving us private tours. It was also comforting knowing that our trip coordinator was just a phone call away any time we needed them! Overall, we enjoyed our experience with Enchanting Travels from beginning to end, and we can’t wait to schedule our next trip with them!
Brandon Robinson
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- North America – Alaska
- Itinerary:
- Fairbanks, Chena Hot Springs
Shaun and Rossana, with Enchanting Travels, helped create a once-in-a-lifetime experience for us. Visiting new places can make you nervous, but they went out of their way to make us feel comfortable and confident. They were both always available, had consistent communication, answered our questions, and helped however they could. We missed our first flight, and our luggage could not be found. Immediately we contacted Rossana, and she saved the entire trip. She rearranged everything she could so we could keep the same agenda, located our luggage, and ensured they delivered it to us. She checked with us every day to make sure our trip was going as smoothly as possible. We never felt as if we were doing this alone. They added special touches that blew us away.
Todd McGraw
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Genoa, Venice, Florence, Rome
Stress free travel! Enchanting Travels was excellent from the planning through the entire trip!
Hilton Deeth
- Guest Country:
- Australia
- Travel Dates:
- March 2023
- Traveled To:
- Asia, India
- Itinerary:
- Mumbai, Aurangabad, Ahmedabad
We highly recommend Enchanting Travels for anyone wanting to see the best of India in a well-organized, personalized, safe and comfortable tour.
Ronald Burner
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Venice, Florence, Chianti, Rome, Amalfi Coast
The entire trip was so well planned out and carried out from start to finish. Darn near perfect from start to finish. Accommodations, transportation and tours were fantastic.
John Pierre Powell
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Auckland, Rotorua, Taupo, Tongariro National Park, Wellington, Queenstown
“4 Reschedules to New Zealand- Enchanting Travel worked with us over 3 years and 4 reschedules to go to New Zealand after Covid. Our tours, accommodations, and travel was better than imagined. A trip of a lifetime.”
Lauren Robinson
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Hakone, Takayama, Kanazawa, Kyoto
The tours and excursions are absolutely worth it. The guides are knowledgeable, and help get you to where you need to go. We would have never known the rich history behind the structures we were viewing without the tour guides. Plus, they always helped us get back to our hotel.
Brian Sutorius
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Hiroshima, Omishima Island, Matsuyama
The trip was planned well and everything went exactly according to plan. It was the perfect way to be introduced to a new country and new culture: no anxieties and now armed with experience to return
Carol Christensen-Day
- Guest Country:
- USA
- Travel Dates:
- March 2023
- Traveled To:
- Africa – Botswana, South Africa
- Itinerary:
- Johannesburg, Okavango Delta, Central Kalahari
I was continuously enthralled while in the bush seeing the animals, the landscape, hearing the birds and hippos and jackals. Just absolutely enthralling. The guides and trackers are fantastic. They share their deep knowledge of the area to make the most of the experience. The staff at the camps are warm and obviously care about guests comfort. The accommodations are comfortable, and the food is great.
Michael Zeitlhofer
- Guest Country:
- Australia
- Travel Dates:
- March 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Maui, Kauai, Oahu
It was good to have personalised tour options developed and discussed with enchanting travel consultants who were able to tailor itinerary to our needs and budget. All the planning went smoothly and while on holiday the trip coordinator stayed in touch which helped us feel confident that any problems would be resolved. The short tours we did while away were all great and we had a fantastic holiday.
Lourene Weiss
- Guest Country:
- Canada
- Travel Dates:
- March 2023
- Traveled To:
- Africa – South Africa, Zambia
- Itinerary:
- Johannesburg, Madikwe, Victoria Falls Zambia, Cape Town, Pretoria
We have just experienced and enjoyed our third trip with Enchanting. We were blown away by the amazing accommodations, the interesting and varied itinerary, and the fact that nothing was left to chance. The drivers and guides were always on time and enjoyable. Our trip coordinator Ntswaki, went over and above with little extras, and checking up on us as things changed day by day.
Simone Seres
- Guest Country:
- Canada
- Travel Dates:
- March 2023
- Traveled To:
- Africa – South Africa, Zambia
- Itinerary:
- Johannesburg, Madikwe, Victoria Falls Zambia, Cape Town, Rovos Rail (Cape Town – Pretoria)
Dear Enchanting, My husband and I wish to commend you on the fantastic job you did planning and organizing our recent trip to South Africa and Victoria Falls in Zambia! This experience has been by far the greatest trip we’ve been on. From safaris in Madikwe National Park to retreat in Victoria Falls, to a cosmopolitan stay in Cape Town and finishing off with a three night ride on the luxurious Rovos Rail…we can’t say enough about this trip of a lifetime! I don’t think it could have been better! Thank you.