
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
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Carol Brzeczek
- Guest Country:
- USA
- Travel Dates:
- February 2025
- Traveled To:
- Africa – Kenya, Uganda, Zimbabwe
- Itinerary:
- Nairobi – Amboseli National Park – Masai Mara – Entebbe – Bwindi National Park – Nairobi – Victoria Falls
The trip was planned perfectly from beginning to the end. We were notified of any changes to the schedule based on delayed flights etc. It is a real advantage to have Enchanting Travels make the arrangements that allowed us to speed through customs and visa checks. Our drivers were always there waiting for our arrival so no time wasted waiting. Just the ease of the logistics that comes with traveling with Enchanting Travels keeps up going back to them when we are planning a trip. The experiences were beyond words. Our game drive guides were exceptional in getting us to where the animals were so we could enjoy seeing cheetah cubs at play while mom watched, lion cubs playing while a group of lioness’s napped in the sun and two male lions did the same. The most incredible sight was watching a group of 6 lioness’s separate a female buffalo and her calf and going on to taking them both down. It was like watching a Nat Geo film but we were there within 30 yards to watch. Our accommodations were top notch, staff everywhere we were were exceptional, and the settings were all different but wonderful. Our trip coordinator was in constant contact just to check in and see if there was anything we needed her to do. The Trip Agent App, our first time using it, was a very nice feature and was so much easier to use rather than pulling out a hard copy of the trip to find the answer to our questions. I wasn’t sure if I would use it or not but became dependent on it. Traveling doesn’t get any better if you travel with Enchanting Travels. We will be back!
James Coyne
- Guest Country:
- USA
- Travel Dates:
- February 2025
- Traveled To:
- South America – Colombia
- Itinerary:
- Medellin – Jardín – Manizales – Coffee Region – Pijao
We use Enchanting Travels a few times a year, and they never disappoint. I often have a few custom requests for sightseeing, and they’re always accommodating and enthusiastic about having a client scout out some place new. I have 2 more trips booked with them on the calendar in the 12 months ahead. This will have been my 6th trip using them and have never had any issues.
Ann Weigel
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- India – South India
Our trip to southern India was customized for us by Enchanting Travels based on suggested itineraries from their website. The two of us spent 22 days with 2 different drivers, the first in Karnataka and the second in Kerala and Tamil Nadu. They were excellent drivers and the SUV was always spotless. They also spoke reasonably good English so we were able to learn about the areas we were driving through and the Indian culture. The local coordinator was available by What’s App and frequently checked in with us to see how the trip was going. She also changed our internal flights on short notice and had someone meet us at the airport with our boarding passes! We really felt we were never alone. We are totally spoiled now that we have travelled with Enchanting Travels and will definitely travel with them again! This is a first class organization!
Dan Sutton
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- South America – Argentina, Chile, Patagonia
- Itinerary:
- Iguazu Falls – Patagonia
We’re very appreciative of the efforts of Alison Felfoldi and Camila Corvalan at Enchanting Travels in arranging a recent trip for us to Iguazu Falls and Patagonia. Alison gently helped us set realistic itinerary expectations, listened to our excursion and lodging preferences, and developed plans for a trip that included hiking, horseback riding and boat tours. Each leg of the trip was seamless and relaxed, and was laid out clearly in the Trip Agent app. Camila checked with us daily during our trip. This was our 2nd time using Enchanting Travels, and we felt well taken care of both times.
Mary Norwesh Beattie
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- Polar Region – Antarctica
My son and I experienced an incredible trip to Antarctica. It was truly a trip of a lifetime seeing a place so few really know about. We saw penguins, whales, seals, birds only indigenous to that region. Alison Felfoldi of Enchanting Travels made our experience a truly personal expedition. She listened well to our wants and needs and having experienced Antarctica on her own she knew exactly what would be required and perfect for our travel. Many thanks for always being available and steers us in the right direction of this awesome trip!
Julie Goodwin
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- India – South India
- Itinerary:
- Chennai – Mamallapuram – Pondicherry – Thanjavur – Chettinad – Madurai – Madurai – Munnar – Cochin – Backwaters of Kerala – Bangalore
This was our 14th trip with Enchanting. Each trip is always very well coordinated with never any worries about transportation, reservations or tickets etc…. The guides are always very knowledgable, helpful and kind. The drivers are always very prompt and courteous. The trip coordinators are in constant contact for any needs or concerns throughout the journey. I always answer the survey after our trips and know that Enchanting takes the answers very seriously. Thanks to the staff at Enchanting for many happy memories!
Sherry Bartosh
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- North America – Alaska
- Itinerary:
- Fairbanks – Borealis Basecamp – Fairbanks
Katie and Kenny did a fantastic job in both the planning stages and the actual implementation. We are so glad we had them help us with our 50th Anniversary trip.
Sherry Bartosh
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- North America – Alaska
We had an amazing trip with Katie and Kenny helping us plan our 50th Anniversay trip to Alaska to see the Northern Lights. The trip was fabulous and we were always able to get help when we needed it. I would definitely recommend using Enchanting Travels and Katie and Kenny to plan your next trip they were so helpful in the planning process as well as during our travels.
George Kyriakis
- Guest Country:
- Canada
- Travel Dates:
- January 2025
- Traveled To:
- Africa – Kenya, South Africa, Zimbabwe
- Itinerary:
- Nairobi – Amboseli National Park – Masai Mara – Nairobi – Victoria Falls – Cape Town
Enchanting exceeded our expectations by a wide margin. They built the itinerary that was perfect for us and were with us throughout the entire trip checking in on us and handling any issues that could possibly arise (like a delayed flight that had a trickle effect). The staff were all over and above attentive and caring. The app they have you use is surprisingly excellent and helpful. Can’t say enough about this travel company. It’s the way to go.
Jerry Cleary
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- South Africa – Zimbabwe – Botswana
Anna Thomas was very adept at planning our trip to South Africa, Zimbabwe and Botswana. She is a keen listener and grasped what I wanted on the trip. Her knowledge of the area, the lodging, game drives and the multitude of options at each stop are exactly what we wanted. The trip plan was exceptional and the actual trip went perfectly, without a hitch. I was truly a trip of a lifetime! I would recommend Anna as a trip planner/coordinator for anyone looking to travel in south and/or east Africa. I certainly plan on using her again.
Marek Mirski
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- Asia – Cambodia, Thailand, Vietnam
- Itinerary:
- Hanoi – Hoi An – Hue – Ho Chi Minh City/Saigon – Siem Reap – Bangkok – Chiang Mai – Phuket
Enchanting Travels exquisitely prepared our excursion from top-to-bottom based on our initial discussions regarding our desires for our trip. From cities, sites, tours, hotels, & activities, we were immersed in our favorite style of travel: get involved in activities [culinary class, organic farming, yes – and of course care of the elephants], great knowledgeable guides, local food tasting as one priority, and trying different modes of local transport [from car, boat, bicycle, Cyclo-cross, Tuk-Tuk, Long Boat, gondola, canoe, Vespa scooter, and even a bamboo raft]. The hotels were specifically selected for their local style, and the sites were all well represented and included off-the-beaten path historical and natural treasures. The oversight of our trip via the App as well as 24/7 coordinator involvement made it totally hassle-free.
Candace Morton
- Guest Country:
- USA
- Travel Dates:
- January 2025
- Traveled To:
- Asia – Indonesia, Singapore, Thailand, Vietnam
- Itinerary:
- Hanoi – Halong Bay/Lan Ha Bay – Hoi An – Bangkok – Chiang Mai – Pai – Phuket – Khao Sok – Krabi – Bangkok – Ubud – Seminyak – Lombok – Singapore – Singapore
Enchanting Travels and their staff put together a trip of a lifetime. We hadn’t traveled to Asia before and were nervous about what to expect or how to navigate once we were there. We also really didn’t know what we wanted to do other than a few expectations. We went to four countries with multiple hotels, flights and boat excursions. I cannot believe that the 5 week trip went off with out any hitches! Everything was so smooth and effortless. We did not worry about anything the whole time we were there. It was comforting to know that our trip coordinator was there for us if we needed her and she certainly responded quickly if we did have a need or question. The choices for hotels that Enchanting Travels recommended were superb and the guides and driver were knowledgeable and fun. I can not speak more highly of all of their services and plan on using them again for another big trip.
Robert James Grant
- Guest Country:
- Canada
- Travel Dates:
- January 2025
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town – Winelands – Central Kruger – Southern Kruger – Blyde River Canyon – Victoria Falls – Chobe National Park – Johannesburg
Enchanting Travels was amazing! Their level of service was outstanding, both from the prospective of immediately responding to questions as well as proactively reaching out with updates/recommendations. The trip was exactly what we were looking for. Would highly recommend and will definitely use again. Safe travels.
Lindsay Alanna Antenucci
- Guest Country:
- Canada
- Travel Dates:
- January 2025
- Traveled To:
- South America – Colombia
- Itinerary:
- Bogota – Medellin – Cartagena – Coffee Region – Bogota
We had a phenomenal experience on our trip to Colombia! The planning phase of the trip was seamless given that Katie had worked with us before and knew exactly what we enjoyed, which allowed her to put together an itinerary that suited us perfectly. The trip provided a lot of variety – from exploring big cities such as Medellin and Bogota, to hiking in the Cocora Valley in the coffee region and relaxing in the Caribbean city of Cartagena, each location felt like its own trip. We loved the different experiences we had, including street food tours, museum visits, hiking/nature exploration and learning about the fascinating history of the country. We would 100% recommend both Colombia and Enchanting Travels.
Shoba Krishnamurthy
- Guest Country:
- USA
- Travel Dates:
- December 2024
- Traveled To:
- Central America – Costa Rica
We recently were on a family trip (12 (ages 13-79)of us) to Costa Rica. Mark Pollich and Samuel Holguin were an amazing team
-helping with planning accomodations,activities,transportation and providing constant support during the trip. Highly recommend -definitely exceeded our expectations. We had a blast!
Travis and Rebecca Guy
- Guest Country:
- USA
- Travel Dates:
- November 2024
- Traveled To:
- Asia – Thailand
Katie planned an AMAZING honeymoon to Thailand for us and it was more than we could have every asked for. During the initial planning phase, my fiance and I knew we wanted to get the full Thailand experience, but really didn’t know what we wanted to see, where we wanted to stay, or what kinds of excursions we wanted to do. Katie listened to our ideas, likes / dislikes, and asked questions about our budget. She really tailored our honeymoon to fit our desire to experience the culture of Thailand … while still relaxing and being “on vacation.”
The actual trip itself went off without a hitch, thanks for the detailed communication between the app and our trip concierge, Rahul. Having a dedicated guide and driver for each leg of the trip gave us the “hand holding” that we wanted for our honeymoon – just being able to relax and enjoy without worrying about the logistics. Also, the fact that everything was private made it that much better – we could really appreciate the romantic honeymoon and spend time with each other, without any distractions.
All of our accommodations were top tier … without the top tier price. One of my biggest fears when traveling is that a hotel is not as great as advertised, or is in a shady area, etc. But I totally trusted Katie’s knowledge and experience and never once had those worries on this trip. I love how Katie was able to find us luxurious hotels that fit within our budget. Every hotel knew it was our honeymoon, thanks to Enchanting Travels, and provided a little something special at welcome.
I highly recommend Enchanting Travels (and Katie!) and 100% would book another vacation again with them. I am usually a “DIY” type of traveler, but this trip now has me spoiled.
Michael Patrick Proctor
- Guest Country:
- USA
- Travel Dates:
- November 2024
- Traveled To:
- India – North India
- Itinerary:
- Hyderabad – Delhi – Agra – Jaipur – Udaipur
Our week-long visit to Delhi and Rajasthan planned in a short period of time was exceptional. Everything except our dinners was arranged for and included in the itinerary. Our personal guides in each city were engaging and enhanced our experience tremendously. Our chauffeur (far more than a driver) was brilliant. He was also our trip coordinator and provided local guidance as we travelled. The whole visit was executed perfectly and Enchanting staff made it so from planning through to the final wave goodbye. We are so pleased to have found this company and will definitely select them again for future visits elsewhere in the world.
Nicole Rapp
- Guest Country:
- USA
- Travel Dates:
- November 2024
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Auckland – Waitomo – Rotorua – Lake Tekapo – Queenstown
Our experience with enchanting travels was absolutely out of this world. We utilized their services to plan our honeymoon to New Zealand and boy, did they deliver!! Rebecca, went above and beyond to ensure we were truly happy with our itinerary and that It included a good balance of excursions as well as relaxing on our trip. She was receptive to any questions or feedback we had. Our travel liaison, Emma, was there every step of our trip to make sure we were comfortable, never lost, and always had the answers to any of our questions. This trip was truly the trip of a lifetime and a bucket list trip for my husband and I. We would not hesitate to utilize their services for another trip and we would definitely recommend them to any of our friends and family.
