
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Townley White
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Itinerary:
- Big Island of Hawaii, Kauai, Auckalnd, Rotorua, Wellington, Blenheim, Kaikoura, Tekapo, Queenstown
We had to much fun using Enchanted Travels for our 3 week Hawaii/New Zealand trip! Would definitely recommend!
Joseph Choi
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- Europe – Italy
- Itinerary:
- Florence, Rome, Sorrento
We made a last minute decision to travel to Italy (about 3 weeks before the travel date) as my wife’s company decided that they would close for the extra week of July 4th. Anna and Tasneem who helped us plan for and help us during the trip were both absolutely amazing and made our trip a very memorable one. They went above and beyond to help and make this trip a wonderful trip. We would definitely use Enchanting Travels again.
Jeffrey Ochfeld
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Chiang Rai, Chiang Mai, Koh Samui
An excellent service. Our travel consultant Scott planned a honeymoon that we will cherish for the rest of our lives. Seamless planning, great attention to detail, and made our lives a whole lot easier!
John Jardine
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- Africa – Kenya, Seychelles
- Itinerary:
- Nairobi, Laikipia, Samburu, Masai Mara, Mahe Island, Praslin Island
Thanks Enchanting Travels, you made our family trip to Africa an unforgettable trip of a lifetime.
Jennifer Lawson Peppiatt
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Itinerary:
- Northumberland, London
When deciding to take our family of 6 to Europe we wanted to ensure that we spent our money “in the right place” and were able to see everything we wanted to see but still enjoy the time without the constant stress of scheduling. We were able to truly enjoy our trip and time with our children while we were pampered. It was truly the best money we ever spent and we would do it again in a heartbeat. Being comfortable in a foreign country can be difficult and you took our anxiety away allowing us to be present each day.
Erin Provenzale
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Paracas
Our trip was fantastic- we had a lot of fun as a family of 15 traveling through Peru. Ages ranged from 1 to 66 so a range of activities and interest was held by the trip we designed. In a health emergency, they were there to help us take care of all needs.
Pradeep Kumar
- Guest Country:
- Canada
- Travel Dates:
- July 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg, Central Kruger, Cape Town, Little Karoo, Garden Route
Enchanting gave us a memorable experience during our trip to South Africa. We did all the activities which we set out to do. They did take care of the special challenges I had with mobility. Highly recommend their services.
Corey Long
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Paros, Santorini, Heraklion, Chania
Enchanting Travels helped us achieve our goal of visiting Greece and spending time in various locations. We got a true taste of some of what Greece has to offer from history, culture, food, people, beaches, and gorgeous vistas. It was an unforgettable trip!
Biswanath Sinha
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Traveled To:
- Europe – Portugal
- Itinerary:
- Lisbon, Sao Miguel Island, Porto
Minute by minute tracking of travel/hotel stay and resolving the issues before we even felt them by Ms. Elena Kondyla.
Amanda Astri Humphreville
- Guest Country:
- USA
- Travel Dates:
- July 2022
- Itinerary:
- Nairobi, Laikipia, Samburu, Masai Mara, Athens, Santorini
Enchanting Travels, especially our Trip Coordinator, made our honeymoon very special. We loved the attention to detail and everything on our trip was so memorable. When the second half of our trip was derailed due to an airline and bad weather, our Trip Coordinator was always fast to respond at all times and helped quickly plan an alternative second half to an entirely different country!
Julia Foster
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia, Samburu, Masai Mara
My husband and I have traveled to a number of different countries. I have always planned our travels myself. I knew I needed help with our Kenya trip and Enchanting Travels was a perfect choice for us. We were very well taken care of. Everyone we encountered was kind and helpful…. and willing to answer all of our questions.:) This was our favorite all-time adventure!! 🙂 We felt safe the whole trip.
Kortni McCall
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Central America – Costa Rica
- Itinerary:
- San José and Central Valley, Arenal
This was our first international trip as a family. We have two boys, ages 6 and 2. Both of them had an absolute blast! We especially loved the personalized tours that gave them a chance to really experience Costa Rica.
Thomas Sinton
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- North America – Alaska
- Itinerary:
- Anchorage, Seward, Girdwood, Big River Lakes, Denali National Park, Fairbanks
Enchanting put together a wonderful, exciting package that exceeded our expectations thereby providing us with family memories that we will never forget. While Alaska itself is great, to get the most out of a trip, you need great guides. Enchanting puts the two together, perfectly.
David Jardine
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Itinerary:
- Reykjavik, Hveragerði, Skaftafell/Kirkjubæjarklaustu, Reykjanes/Blue Lagoon, Belfast
Great trip and itinerary on a short notice. Made traveling somewhere new extremely easy.
Satyra Riggins
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Europe – Germany
- Itinerary:
- Berlin, Nuremberg, Munich
We returned a little over a week ago from our 11 day Germany adventure. It was a fantastic trip with fun tour guides, professional and on time drivers, great food, and lots of walking which we enjoyed. Our itinerary included Berlin, Nuremberg, and Munich. Each city has it own flavor which made it such a great trip. Our 16 year old is a fan of royals so touring the castles was a highlight for her (and us). This was our first international family trip that was not a cruise. We’ve been bitten by the jump the pond travel bug so more European travels will be in our future.
Rebecca Purvis
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Europe – Iceland
- Itinerary:
- Reykjavik, Hveragerði, Vik, Skaftafell/Kirkjubæjarklaustur, Hella, Reykjanes/Blue Lagoon
We have lived overseas and traveled extensively, and it seems like there is always some sort of complication. That combined with limited time to research the trip was why we used Enchanting Travels. From the time we started talking about the trip with Rosemary (our travel consultant) to the actual trip, everything was flawless.
Yvonne Camacho
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Africa – Kenya, South Africa, Uganda, Zambia
- Itinerary:
- Entebbe, Bwindi National Park, Nairobi, Victoria Falls Zambia, Lusaka
Enchanting Travels attention to detail and interaction while traveling through Africa was outstanding. They took care of us every step of the way.
Alexandra Pierre
- Guest Country:
- USA
- Travel Dates:
- June 2022
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Samburu, Masai Mara, Kenyan Coast
Communication with the trip coordinator before embarking our trip was amazing, he kept in contact with us for a year as we talked periodically throughout. We scheduled zooms, and emails, and all forms of communication to make our trip as magical as it was. The camps that we attend was nothing short of AMAZING! The service was exceptional, from management, host, servers, and housekeepers. The drivers were also super lovely as they carried us around their village teaching us all that they could to make the trip informative and also interesting. The food, oh my, DELICIOUS, every time! At every camp, serving 3 course meals, (if you pick the full board package). Overall, the experience was one that is unforgettable. Booking was super easy, no one pressured us, or sent overwhelming messages about booking a trip. It was fantastic! Life changing really. Forever grateful for Cyprian, who made this trip all that we wanted. Book book book, you won’t regret it!!