
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Lynne Ward
- Guest Country:
- UK
- Travel Dates:
- February 2019
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Amboseli, Tsavo West, Kenyan Coast
Mark and I can’t thank Enchanting Travels enough for the superb treatment we have had from the initial enquiry to the end of the holiday. Corin listened carefully to our preferences and made the perfect choice of hotels and experiences for us. It was very moving to go back to Kenya after a ten year gap and as the country is so special to both of us, there was always the danger of disappointment but this was far from the case. Catherine Mwaka, our Trip Coordinator and our driver/guide Kusaine (Sammy) could not have done more for us to make us feel so special and to make our stay so very enjoyable and memorable. Sammy was the most knowledgeable guide we have ever had in Africa. Even Kilimanjaro was rooting for us and was completely visible during our safari! All the accommodation chosen for us was first rate – we were especially grateful for the opportunity to be in the best suite in Severin Safari Camp, Tsavo West, with its own viewing platform. Our safari was out of this world and the beach experience luxurious and relaxing in beautiful surroundings. All the food was excellent and as a vegetarian, I am especially appreciative of all the choices on offer. We loved the whole experience so much that very shortly we shall be booking our return visit in 2021. Thanks to the whole team once again who made our holiday perfect. Enchanting Travels is a company that would be difficult to beat.
Meryl Zimmer
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- Asia, India – Bhutan, North India, Thailand
- Itinerary:
- Thimphu, Paro, Goa, Mumbai
We were well looked after during the entire tour. The guides were knowledgeable
Bonita Triff
- Guest Country:
- USA
- Travel Dates:
- February 2019
- Traveled To:
- Asia, India – Nepal, North India, South India
- Itinerary:
- Dubai, Kathmandu, Delhi, Varanasi, Agra, Samode Village, Jaipur, Udaipur, Mumbai, Alleppey Houseboat, Cochin
Enchanting Travels gave me the the experience of a life time. The countryside in every part of our journey from the northern to the southern part of India are vastly different. We were able to meander through the vegetable, flower, and fish markets early in the morning at Mumbai. So many sights along our journey to experience and share. Kerala, on the southwest coast of India brought our trip to a close, relaxing on a houseboat at Alleppey. An ideal way to end our travels.
Marion and Paul Wheeler
- Guest Country:
- USA
- Travel Dates:
- February 2019
- Traveled To:
- Asia – Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hue, Hoi An, Nha Trang, Ho Chi Minh City/Saigon, Can Tho / Mekong Delta, Ho Chi Minh City/Saigon
We had an absolute wonderful trip. Everything was perfectly planned. The guides and drivers were always on time and went out of their way to please us. The hotels were excellent. Would use Enchanting travels again in a heart beat. It is hard to be able to say that absolutely nothing went wrong on a 3 week trip.
Deirdre Smith
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- Asia, India – South India, Sri Lanka
- Itinerary:
- Negombo, Anuradhapura, Sigiriya, Kandy, Colombo, Mamallapuram, Pondicherry, Chettinad, Madurai, Thekkady, Cochin, Alleppey Houseboat, Cochin
Travelling with Enchanting means a variety of experiences ,all within the range of your won abilities. You are cared for and looked after like a VIP. Their choices of accommodation are always great.
Ann Patel
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Varanasi, Agra, Jaipur, Jodhpur, Narlai, Udaipur
While Enchanting Travels is the first internet tour company we have used we were blown away by the level of service. The development of the itinerary, the willingness of the co-ordinator to change the itinerary , the expertise of the drivers and the guides and the standard of the accommodation all exceeded our expectations. We asked Akshay for a trip that would include culture and people and we got exactly that. Thank you also to our trip co-ordiantor Anjali, who nursed us through each step, before and during the trip. She checked us into hotels, booked a high tea for us, arranged a stunning meal in Udaipur and maintained contact at all times. This is a professional tour company and we recommend it wholeheartedly.
Alan Cook
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg, Southern Kruger, Johannesburg, Rovos Rail (Pretoria – Cape Town), Cape Town
Other travel agents organize your trip and leave it at that. With Enchanting Travels, they are with you all the way and usually one step ahead paving the way for a great experience.
Hannes Gartner
- Guest Country:
- Austria
- Travel Dates:
- February 2019
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Cape Town
Just wow. Our expectations were exceeded!
Ross Poulton
- Guest Country:
- Canada
- Travel Dates:
- February 2019
- Traveled To:
- Asia – Cambodia, Thailand
- Itinerary:
- Bangkok, Siem Reap, Koh Lanta, Koh Mook, Bangkok
Seamless trip planning by the Enchanting Travels Team and flawless execution of every detail possible throughout the 3 weeks in Thailand and Cambodia. Couldn’t have asked for better service.
Sajjad Versi
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Sigiriya, Kandy, Nuwara Eliya, Ella, Yala, Mirissa/Weligama, Colombo
A trusting and well experience company to rely on for a fabulous experience…
Shamima Suffiad Patel
- Guest Country:
- Canada
- Travel Dates:
- February 2019
- Traveled To:
- India – North India
- Itinerary:
- Mumbai, Jaipur, Pushkar, Jodhpur, Jaisalmer
Hassle-free, pleasurable travelling.
Susan Bennett
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Santiago de Chile, San Pedro de Atacama, Puerto Varas, Bariloche, El Calafate, Ushuaia, Buenos Aires
We have never dealt with such a helpful and amazing pair of people in Jay and Fernando for our recent trip to South America! How they put up with me changing and asking for information is a testament to their patience and amazing work ethic at Enchanting Travels. Whilst on the ground , our trip co-ordinator Fernando went above and beyond with the help he gave us and for that we are so so grateful. A sense of humour from Jay throughout the planning process was fabulous and I was sad when our trip planning was finished–it was fantastic to catch up with them both in Buenos Aires at the end of our trip!If we can EVER use the company again, we most certainly will—and ask for Jay and Fernando again–even if they don’t want us!
Matthew Sharp
- Guest Country:
- Australia
- Travel Dates:
- February 2019
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Agra, Ranthambore, Jaipur, Deogarh, Udaipur, Mumbai, Cochin, Munnar, Alleppey Houseboat, Kumarakom, Cochin
Great trip. A lifetime of holiday experiences in three weeks. Enchanting are professional and did everything we could have dreamed of.
Celine Alary
- Guest Country:
- Canada
- Travel Dates:
- January 2019
- Traveled To:
- India – South India
- Itinerary:
- Cochin, Alleppey Houseboat, Munnar, Madurai, Chettinad, Thanjavur, Pondicherry, Mamallapuram, Chennai
We felt well guided and supported from our airport arrival in Kochi to our departure at the Chennai airport. It makes for worry free travelling with particular attention to our preferences.
Sandra Lindley
- Travel Dates:
- January 2019
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Amritsar, Delhi, Agra, Jaipur, Pushkar, Jodhpur, Rohet, Deogarh, Udaipur
I can thoroughly recommend Enchanting travels. From the beginning my requests were listened to and they patiently acted on my many alterations. They also made some very good suggestions to enhance the itinerary. Whilst travelling we were well supported by the company and the driver/guides were all very professional and knowledgeable. We definitely recommend them and would use Enchanting travels in the future
Marguerite Elliot and Mark Goldstein
- Guest Country:
- USA
- Travel Dates:
- January 2019
- Traveled To:
- Asia – Myanmar
- Itinerary:
- Yangon, Loikaw, Inle Lake, Kalaw, Inle Lake, Hsipaw, Mandalay, Bagan, Ngapali Beach
Well planned and coordinated trip with fascinating sites and experiences. Very responsive to itinerary changes necessitated by the vicissitudes of travel.
Sarah Murray
- Guest Country:
- Australia
- Travel Dates:
- January 2019
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Varanasi, Agra, Jaipur, Deogarh, Rohet, Jaisalmer, Jodhpur, Udaipur
As first time travellers to India, we wanted to see, experience and taste as much as is possible within three weeks… and Enchanting more than delivered. From the fantastic itinerary tailored to our interests to the wonderful guides, drivers and on-ground support through-out our trip, Enchanting ensured we had a beautiful, culturally rich and seamless holiday.
Robin Wolaner
- Guest Country:
- USA
- Travel Dates:
- January 2019
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Jodhpur, Pali, Udaipur, Mumbai, Aurangabad, Mumbai
We were very happy with our experience with Enchanting Travels — they customized our itinerary, responded to changing needs, and then delivered everything they promised (and more).