
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Marian & David Gaudette
- Guest Country:
- USA
- Travel Dates:
- September 2016
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Pretoria, Chobe National Park, Victoria Falls Zimbabwe, Cape Town, Johannesburg
Everything we planned worked exactly as expected. Drivers, tours and tour directors were on time and did an excellent job. We had lots of flights and transfers to and from airports. I did not stress about that at all, after the first day.
Neale Rees
- Guest Country:
- Australia
- Travel Dates:
- September 2016
- Itinerary:
- Arusha, Tarangire, Serengeti N Sector, Zanzibar Stone Town, Zanzibar/Sansibar, Dar es Salaam, Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Johannesburg
My wife was very concerned about going to Africa and security issues – mainly with wildlife in our tent! After 3 or 4 days she was loving it and throughout the whole trip we were informed of what we would be doing and at no point were we left alone in transit from camp to camp, camp to airline etc. Staff at all the camps were wonderful and very knowledgeable. People considering their first trip to Africa should consider Enchanting Travels to ensure a great time and get to see all of the key highlights of Africa. We saw loads of animals (big 5+) but in reality this is nature and the tour guides can not just manufacture a rare species if they are not around at that time.
Sonya Andriske
- Guest Country:
- Australia
- Travel Dates:
- August 2016
- Traveled To:
- South America – Argentina, Brazil, Chile, Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno, Lima, Manaus, Fernando de Noronha, Rio de Janeiro, Foz do Iguacu, Buenos Aires, Mendoza, Santiago de Chile, Colchagua, Valparaíso, Santiago de Chile
I have traveled with Enchanting Travels twice now – South Africa and more recently South America. The attention to detail is amazing. From start to finish you have 100% input in your travel plans through both email and phone conversations. Once you have decided on the final itinerary everything just falls into place. When you step off the plane there is a sign with your name on it. While being transported to your accommodation they let you know your daily arrangements and timing. You have constant support from the company by a local Trip Coordinator. I would highly recommend Enchanting Travels.
Andrew Elliot
- Guest Country:
- Australia
- Travel Dates:
- August 2016
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Jodhpur, Rohet, Udaipur
We cannot thank Enchanting Travels enough for organising our recent holiday to India.
Gunjan, our Travel Consultant, was very helpful in offering suggestions when putting together our itinerary, and very patient when we kept changing our minds. It was great to know that Enchanting are very, very accommodating and flexible in putting a package together.
The fantastic accommodation, the great driver and guides, and the follow up support from our Trip Coordinater, made for a wonderful, calm and relaxed holiday.
We felt like royalty for two weeks – the only problem we have is that now we are back to reality, at home, everything seems quite dull.
Rhonda Ainsworth
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- South America – Brazil
- Itinerary:
- Rio de Janeiro
Our 5th trip with Enchanting Travels was a three day add-on to tour Rio de Janiero, post Olympics. Enchanting made it effortless to enjoy the amazing sights of Rio – Christ the Redeemer, Sugarloaf Mountain, Selaron Steps and Imperial Museum. Enchanting remains my go to tour company when traveling in South America, Africa or Southeast Asia.
Carmen McCormick
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires, Bariloche, Puerto Varas, Santiago de Chile
Enchanting Travels took care of all the details to make our trip memorable, from accommodations to tours.
Iveta Demekova
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puerto Maldonado, Lima
Dear Enchanting Travels, thanks to you, we had an excellent experience in Peru. From start to finish, you delivered. Our Travel Consultant helped set the stage. Our Trip Coordinator and chauffeurs (apologies for forgetting their names) kept us on schedule, and pointed in the right direction. Our guides Dania, Nancy, Wilda, and Lisela kicked into gear and performed flawlessly … from the minute we landed in Lima … to our departure nine days later. They were knowledgeable, professional, attentive, and friendly. Each, in their own special way, contributed to our positive experience. Our favorite activity was visiting Machu Picchu. Wilda was easy to understand and made the place come alive! All accommodations, experiences, and activities were “as advertised”… and, “better than expected”. Enchanting understands their business, knows how to treat their clients, and fully stands behind their product (wonderful travel, without worry). We tell our friends …”check out Enchanting; you won’t be disappointed.” Thanks for the great memories. Best wishes, Rick and Iveta.
Craig & Karen Milner
- Guest Country:
- Australia
- Travel Dates:
- August 2016
- Traveled To:
- Africa – Kenya, South Africa, Tanzania, Zambia
- Itinerary:
- Dar es Salaam, Dar Coast, Selous, Ruaha, Zanzibar Stone Town, Zanzibar/Sansibar, Victoria Falls Zambia, South Luangwa, South Luangwa, Lake Malawi – Likoma Island, Cape Town, Winelands, Kruger, Johannesburg & Pretoria
If you want a bespoke trip that gives you what you want and runs as smoothly as any travel experience can while giving you the feeling of independence, then Enchanting is for you, if you need to be part of a group and have a guide with you as a nanny then it is not.
Lisa D'Amore
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- South America – Brazil, Peru
- Itinerary:
- Rio de Janeiro, Foz do Iguacu, Buenos Aires, Sacred Valley, Machu Picchu Pueblo, Cusco, Lima
Every detail was considered. Enchanting Travels allowed me to relax rather than worry about the many, many details involved in planning a trip. They think of everything and customize it to your specifications. The entire experience from start to finish was delightful. The company is aptly named.
Kathy Dube
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Jodhpur, Udaipur
Our every need or desire was met and even anticipated. From the initial planning to every activity, we were taken care of. The activities were customized for us, including a personal yoga instructor. The elephant encounter was the most amazing experience and in such a happy environment for the animals. Such respect for humans and animals alike. I highly recommend Enchanting Travels and I look forward to our next trip together.
Phil & Gisele Sheehan
- Guest Country:
- Canada
- Travel Dates:
- August 2016
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Agra, Jaipur, Udaipur, Cochin, Alleppey, Thekkady
Enchanting Travels provided us with a safe, well organized, fun filled and pleasant trip that gave us memorable life experiences to recall for years to come. I found there was such a good balance between visiting tourist sites as well as relaxing times at absolutely exceptional hotels. I plan to use them again on future holidays. Wonderful drivers and guides! Gisele Sheehan
Carol Baker
- Guest Country:
- Australia
- Travel Dates:
- August 2016
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo, Nuwara Eliya, Kandy, Sigiriya, Trincomalee, Anuradhapura, Negombo
I feel that the attention and the care provided by our travel consultant and our chauffeur/guide was outstanding and gave us great comfort that we would be looked after well.
Barry & Marsha Cohen
- Guest Country:
- USA
- Travel Dates:
- August 2016
- Traveled To:
- Africa – Botswana, South Africa
- Itinerary:
- Cape Town, Kruger, Johannesburg, Okavango Delta, Chobe National Park, Johannesburg & Pretoria
You are in good hands with this team. From the selection of the camps and the coordination of the meet and greet to the inter-camp flights, everything went smoothly
Tang Chung and Mok Ada
- Guest Country:
- China
- Travel Dates:
- July 2016
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Lake Nakuru, Masai Mara
We had a great time in Kenya. Very professional services with friendly and helpful staff in all camp sites. Truly an unforgettable experience!
Peter and Pauline Sutton
- Guest Country:
- UK
- Travel Dates:
- July 2016
- Traveled To:
- Africa – Uganda
- Itinerary:
- Entebbe, Mbale, Kampala, Kibale, Queen Elisabeth North, Queen Elisabeth South, Mgahinga, Bwindi, Lake Mburo, Entebbe
We felt safe, secure and very well looked after by all those involved in the planning and carrying out of our itinerary. At all times they strove to provide the best for us and ensure that our every need was taken care of. This made for a wonderful holiday
Tom Bennett
- Guest Country:
- Australia
- Travel Dates:
- July 2016
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Kandy, Trincomalee, Sigiriya, Anuradhapura, Negombo
Our tour of Sri Lanka with Enchanting Travels was wonderful and a pleasure in both the planning and the trip.
Frank Thierfelder
- Guest Country:
- Germany
- Travel Dates:
- July 2016
- Traveled To:
- India – South India
- Itinerary:
- Munnar, Cochin
We only had a limited time window for our recent trip and decided to go with Enchanting Travels again. Given these time constraints, they put together an astonishingly diverse and beautiful itinerary. We had many remarkable moments and experiences on this trip, thanks to Enchanting’s very effective time management, great logistics, and perfect choice of accommodation and locations.
Chris Mcgrath
- Guest Country:
- Australia
- Travel Dates:
- July 2016
- Traveled To:
- India – North India
- Itinerary:
- Varanasi, Delhi, Rishikesh
Enchanting Travels made our first visit to India easy and enjoyable. We had no concerns about any part of the planned journey.