
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Randy Youngman
- Guest Country:
- Canada
- Travel Dates:
- July 2023
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Eastern Cape Game Parks, Central Kruger, Madikwe
If you ever wanted to go to South Africa – DO IT! Our African experience started with us contacting and talking with many different tour operators, both local and online. Alison, with Enchanting Travels was the only one who seemed to actually listen to what we wanted and did not try and sell something that they wanted. She gave us numerous alternatives to pick from and the budgets surrounding each choice. After about a week we decided to go with Enchanting Travels and it was the BEST decision we could have made. WE got the vacation that WE wanted, done the way WE wanted it. We visited four ecological zones in South Africa, wasted no time on buses and stayed at some amazing properties! I would highly recommend Enchanting Travels, Alison, and everyone else that we dealt with during this experience. Not one little regret, I don’t know how they could have made our experience any better!
Samantha Rau
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Mt Fuji, Kyoto
One of the scariest parts of going to another country is not knowing where to go and how to travel from destinations. It was awesome to have someone who listened to what we wanted, set everything up with people who clearly knew what they were doing and then having someone with us to get us from point a to point b safely. Every guide we had been set up with was clearly vetted and knew what they were doing. It made the whole experience really seamless for us.
Maya Kuma
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- South America – Argentina, Brazil
- Itinerary:
- Buenos Aires, Puerto Iguazú, Rio de Janeiro
Regional specialists and on the ground reps are amazing.
Bettina Eulie
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Cape Town, Southern Kruger, Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta
Africa is a challenging country to do on your own. Each country on the continent has so many aspects to offer, that, rather than trying to figure it out myself, I enjoyed working with a tour company, and in my opinion Enchanting Travels gets five stars.
Michelle Hunt
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Itinerary:
- Zagreb, Zadar, Split, Dubrovnik, Milan, Zurich, Bern, Zermatt, Geneva
Enchanting travels was a wonderful experience. From exploring what we were looking for the assistance throughout the trip. We were very happy.
Kaushal Bhupendrabhai Patel
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome, Cinque Terre, Venice
We booked a 10 day trip to Italy with Enchanting Travels and had a wonderful time!!
Gillie Cameron
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Oahu, Big Island of Hawaii
I wouldn’t hesitate to book travel with Enchanting Travels again in the future. Our itinerary was well-organized and had enough fun balanced with free time. The responsiveness to questions (both before and during our trip) was priceless. I’m used to doing my own vacation organizing so I was absolutely thrilled to have the planning managed so well by a third party. Definitely made for an experience of a lifetime.
Linda Goff
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – France
- Itinerary:
- Paris, Normandy Region, Avignon, Nice
Enchanting Travels created a fabulous short trip to France that took us to Paris, to Normandy, to Provence, and finally to Nice and the French Riviera. It was a short whirlwind of a trip of only ten days, but our organizer was able to pack in as much as possible. This was the first trip to Europe for our 3 grandsons, and we wanted to show them as much as possible. My husband and I and our oldest son have experienced France many times. This amazing trip served as a temptation for these young men to pursue more international travel.
Brian Morgan
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – France, UK & Ireland
- Itinerary:
- London, Amsterdam, Paris, Normandy Region
We saw a lot of great things, and had some really good tour guides. This was a big and complicated trip, and it was great to have help with planning and issues along the way.
Kelley Baran
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Santorini, Chania
My experience with Enchanting Travels was, indeed, enchanting! The careful planning was absolutely done according to our interests, abilities, and preferences! The during-trip support was excellent as was each accommodation, excursion, and transportation arrangement! Every Enchanting representative we met before and during our trip was friendly and happy to provide excellent advice and general conversation. Highly recommend!
Jeffrey Roberts
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Venice, Florence, Rome, Amalfi Coast, Naples
The entire process from start to finish was smooth and easy. That was a relief for a trip of this magnitude, the fact we were somewhat clueless going into it and the fact that the trip was so long. Couldn’t have asked for much more.
Stephen Gleason
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Itinerary:
- Ubud, Seminyak
This was our second trip booked with Enchanting Travels, our first journey to Thailand was exceptional, therefore, we decided to entrust the same world-class service with our holiday in Bali. The attention to detail, responsiveness, and care employed by the entire Enchanting Travels team was second-to-none. Our initial point-of-contact and trip supervisor aided us in curating an exciting and well-paced trip. As anyone who books through Enchanting Travels is aware, they work in-tandem with an incredible team to facilitate your experience. As such, we were so lucky to benefit from the help of our fabulous trip coordinator, whom we spoke with several times to finalize our plans. Additionally, they were quick to revise our itinerary when requested and provide us the necessary information about our destination so we could arrive safely, with no surprises. Enchanting Travels once again succeeds in delivering a world-class experience for passionate travelers – we will be booking again soon, thank you so much for everything!
Tonya Lester
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo, Galle Fort, Yala National Park, Ella, Nuwara Eliya, Sigiriya, Anuradhapura, Trincomalee, Negombo
Enchanting Travels put together a beautiful trip for our family. They took all the stress out of planning the trip, and delivered a richer experience than we could have achieved on our own.
Lorrette Shermet
- Guest Country:
- Canada
- Travel Dates:
- July 2023
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, West Kilimanjaro, Manyara & Ngorongoro, Central Serengeti, Zanzibar Stone Town, Zanzibar, Dar es Salaam
Enchanting Travels took care of all the details of our trip, and added some very thoughtful nice touches. It was an incredible trip and experience, and reassuring to know our Trip Coordinator was there to help if anything unexpected came up.
William Dillard
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – UK & Ireland
- Itinerary:
- London, Bath, Cotswolds, Oxford, Lake District, Edinburgh
Enchanting Travels takes excellent care of their customers, period. This company and it’s employees are professionals. They are kind, helpful, knowledgeable, and sincere. Will definitely book future travels with them!
Kimberly Schlegel
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Cape Town, Southern Kruger, Victoria Falls Zimbabwe
This experience reminded us how simple and beautiful this world can be. We were surrounded by beautiful sights (Cape coastal views, Victoria Falls), wonderful people (guides, other engaged guests), and a first-hand view of some of nature’s most majestic animals.
Richard Derner
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Kauai, Maui
Both Derek and Vanessa made our trip a wonderful experience of a lifetime. Hawaii did not disappoint, nor did the recommendations and excursions that we had taken.
Tracie Persinger
- Guest Country:
- USA
- Travel Dates:
- July 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome, Amalfi Coast, Sorrento
We just came back from our trip to Rome and the Amalfi Coast. Our trip was planned 4 weeks before our week to travel. We wanted to travel before our daughter left for her first year of college and didn’t have a lot of time to plan or many weeks to choose from. Enchanting Travels made that easy – they planned the trip in a few days and listened to what was important to us. Our experience was above our expectations and every detail planned for so it made our trip easy and less stressful. The private tours and local guides that spoke English were top notch. We would definitely plan another vacation with them!