
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Rachel Edgar
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Chiang Mai, Koh Samui
Overall, we had a fabulous time and really enjoyed all of the activities. The guides were great and the transfers were seamless. We were never left wondering where our car was or waiting on them. It was very easy and the guides always helped us get through the airports which was very nice. Enchanting Travels really took a lot of the stress and work out of traveling. We could just enjoy and really be present.
Donald Powell
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Oceania – Australia
- Itinerary:
- Sydney, Ayers Rock/Uluru, Melbourne, Phillip Island, Kangaroo Island, Adelaide
If you want a customized experience go with Enchanting
Monica Jesch
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg, Eastern Cape Game Parks, Winelands, Cape Town, Southern Kruger
Our trip could not have been any better. From beginning to end everything went off without a hitch. From the planning to the trip home Brian and Allison were available to answer any questions we had.
Malathi Arunachalam
- Guest Country:
- Australia
- Travel Dates:
- January 2023
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires, Puerto Iguazú, El Calafate, Torres del Paine, Calama, San Pedro de Atacama, Valparaiso, Santiago de Chile
I have had many great enchanting travel experiences with Enchanting Travels. They do take care of you from start to finish. A very reliable trustworthy company that has a passion for travel experiences to share with customers . It is almost like family.
Susan Morrissey
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Africa – Rwanda, Tanzania
- Itinerary:
- Arusha, Pemba Island, Zanzibar, Southern Serengeti, Volcanoes National Park, Kigali
Our trip to Africa was truly magical! Our memories will last a lifetime!
Yuka Kobayashi
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Central America – Colombia, Guatemala
- Itinerary:
- Guatemala City, Antigua, Cartagena, Medellin
Enchanting Travels was a dream to work with and I highly recommend! They created a custom trip and really listened to everything we wanted to incorporate and took care of all the details from start to finish. The hotels, activities and guides they vetted were all incredible. I look forward to planning another vacation with them!
Nicole Irons
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Oceania – Australia, New Zealand
- Itinerary:
- Sydney, Queenstown, Tekapo, Kaikoura, Nelson, Wellington, Taupo, Auckland
Overall great experience! Our trip planner was intentional to include our requests and our in country trip support was quick to respond and excellent.
Tonya Harper
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- Asia, India – Bhutan, Sri Lanka
- Itinerary:
- Negombo, Sigiriya, Kandy, Nuwara Eliya, Yala National Park, Galle Fort, Cochin, Ooty, Mamallapuram, Pondicherry, Chennai, Guwahati, BAlipara, Kaziranga, Jorhat, Kolkata, Thimphu, Punakha, Phobjikha Valley/Gangtey, Paro, Delhi
This was our third Enchanting Travel trip and was the longest one, 6 weeks. From beginning to end, all communication, arrangements, accommodations, activities were just what we wanted in this trip. Visiting Sri Lanka, southern India, Assam and Bhutan via car and 6 internal flights sounds tiring but, surprisingly, it really wasn’t. Some of the boutique hotels were exceptional, ranging from charming and quaint to luxurious, and all memorable. Our guides in Sri Lanka (Kusum) and Assam (Dipankar) were outstanding and provided us with unique experiences of day-to-day life for the average person that were not on the itinerary. This was exactly what we wanted and they delivered!! In Bhutan, our local trekking guide, who spoke no English, invited us to eat our picnic lunch in his home and to meet his wife. It was a spur-of-the moment offer as we neared the end of the trek (which was above 12,000 ft elevation). That kind gesture was heartwarming and we truly appreciated his hospitality! At several sites we visited in Assam, we were asked to pose for selfies with many people. We now know how celebrities feel!! At one point, we had about 30 people surround us for photo opps. We never felt threatened, just sort of embarrassed by the attention. However, my husband said he loved being asked to pose for selfies with pretty young women! (He’s 80, so everyone is young!)
Lindsay Antenucci
- Guest Country:
- Canada
- Travel Dates:
- January 2023
- Traveled To:
- Central America – Costa Rica
- Itinerary:
- Tamarindo, Monteverde, Arenal, San José and Central Valley
My husband and I travelled to Costa Rica in January 2023. It was our first time in the country, and our trip planner put together a fantastic itinerary for us that allowed us to truly experience Costa Rica and its diverse areas. We were truly impressed with the activities and the hotels (which we may not have found on our own). It was also great to have all of our transportation arranged in advance – we never had to worry about how to get from one location to the other, and our drivers were always punctual and professional. This was our fourth trip through Enchanting, and they never disappoint!
Rogelio Lechuga
- Guest Country:
- USA
- Travel Dates:
- January 2023
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, Hornopirén, Chaitén, Futaleufú, Aysén, Coyhaique, Torres del Paine
We made some seemingly impossible requests, and not only did Enchanting Travels deliver, they exceeded our wildest expectations. Special shout out to Camila & Elizabeth! 5 stars!
Jaclyn Lorraine Dreschler
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- India
- Itinerary:
- Delhi, Agra, Jaipur, Udaipur
Aside from the great tours, spectacular historical sights, and activities, the comfort and flexibility that having dedicated staff and a driver made the trip that much more enjoyable. If I go back to India, I would book with them again without hesitation.
Alexandra Pinger
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – Kenya
- Itinerary:
- Masai Mara, Kenyan Coast, Lamu, Nairobi
Everything was seamless. Our planner did a great job listening to our requests and developing an amazing, in-budget itinerary. Once on-site, it was great to have a coordinator check in and answer any little questions we had come up. Travel between locations was so smooth and each hotel treated us extra special as Enchanting Travels members. So smooth, so fun, and all of the staff is incredibly helpful.
Suzy Lincoln
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Tarangire, Manyara & Ngorongoro, Southern Serengeti
Trip coordinator was responsive, easy to reach and great to work with. All transitions went smoothly.
Linda Hull
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Europe – Italy
- Itinerary:
- Naples, Sorrento
I will trust Enchanting Travels to plan any vacation. Having both a trip planner and then a travel coordinator that was at my beck and call while traveling was brilliant and comforting. My kids and I felt safe, cared for, and stress free during the entire experience.
Enna Allen
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Chiang Mai, Phuket
From my initial conversation with Scott to my last check in with Neetu I was very impressed with their ability to plan a fantastic and unique trip for us that was designed to keep all members of my family happy. We had some last minute flight issues that resulted in changes on arrival dates that didn’t even phase Neetu. She understood the issues, made the appropriate changes and kept us updated every step of the way.
Cassandra Stiltner
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Phuket
Using Enchanting Travels made our trip to Thailand the best trip ever! Not only did we get to do activities that were things we couldn’t have known about ourselves, the experience of not having to worry about the logistics of any of these experiences truly made our trip relaxing!
Robert Sinton
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Europe – Iceland
- Itinerary:
- Vik, Reykjanes/Blue Lagoon
As the kids have grown into adults, time together is harder to find so being able to establish a shared agenda with common interests was fantastic. As noted, we wanted to see Iceland in the winter and experience the Northern Lights, while making the most of the short time we had. The experience and expertise of Enchanting Travels helps make that possible and the care and attention of Divya makes it as close to a worry-free experience as possible.
Amanda Malone
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Lake Kawaguchiko, Kyoto, Kinosaki Onsen
I am SO glad we chose to use Enchanting Travels for our honeymoon to Japan. They planned out every single detail of our trip and made it a stress free experience. Everyone we worked with was extremely friendly and helpful. I would recommend Enchanting Travels to anyone traveling somewhere they are unfamiliar with.