
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Lauren Morris
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Hakone – Kyoto – Osaka
We are truly grateful to have come across Enchanting Travels. After my husband and I tried to plan our trip ourselves…we made the right choice paying for the package we did. It was truly a wonderful experience being able to not worry about transportation and having guides (Keiko & Taku were AMAZING) teach us about the culture, history, and much more. We signed up to have more of the private transfer in Japan than public – so worth it! Everyone was on time and very prompt for every activity we were doing. We just can’t say enough and we will be going to Japan again. Thank you Enchanting Travels!
Ronda Eckhardt
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Europe – Portugal
- Itinerary:
- Porto – Obidos – Lisbon
Enchanting Travels can be trusted to offer a well-planned, well-executed trip to any country. They have the expertise and partner with local travel companies who provide the best experiences. Should anything go wrong, Enchanting Travels will ensure a resolution as quickly as possible.
Ashley Nicole Warford
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Hakone – Kyoto – Osaka
Using Enchanting Travels was one of the best decisions we made on this trip to Japan! From the initial call through the end of the trip we felt we had the opportunity to ask questions and let our desires for our trip be known. They asked the right questions to help plan the trip we wanted and it was a pleasure to have someone else make our accommodation and special tour arrangements for the duration of our trip. Our trip advisor checked in with us during our trip to make sure all was going well. Would definitely recommend!
Christine Fisk
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Europe – UK & Ireland
- Itinerary:
- Edinburgh – Dublin – Killarney – County Clare
Our trip was wonderful from beginning to end! It was so lovely to enjoy a vacation where we didn’t have to think about any of the details as everything was already done for us. The hotels were fabulous, our tours and guides were fabulous and a special shout out to John O’Connor, our driver and tour guide extraordinaire in Ireland! We would also like to thank Cherisse Liptzin and Tasneem Lokhandwala for taking such good care of us from the planning stage of our vacation through the last day of our actual trip. Their amazing attention to detail and follow-up meant we could just enjoy our time in Scotland and Ireland without worrying about anything.
Patty Molten
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Waiheke Island – Auckland – Rotorua – Picton – Christchurch – Franz Josef Glacier – Queenstown
I have had experience planning group trips with dear friends and this was by far the most well planned trip I have had the pleasure of putting together. Kelly and Megan listened to all of our ideas and requests and followed through on every front. Knowing that our trip coordinator, Megan Cena was double checking all of our hotels and activities a couple of days before arrival made a huge difference. We were expected at all of the arranged accommodations, no surprises! The quality of the private small group tours we participated in was exceptional. The tour guides were top-notch. We traveled by bus, train,ferry, airplane and luxury van and every piece of our trip went beautifully. Also, one ferry was cancelled and Enchanting Travels was working right away to get us on the next ferry. Having contact with Megan throughout our trip was another plus- she would write every night to ask how that day had gone. A wonderful vacation!
Linders Christy
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Hakone – Kyoto – Osaka
Enchanting Travels has created three trips for me and my grandson. Each one has been well organized and included activities and properties that fulfilled my expectations 100%. I will use them again and again.
Sheree Giesenhagen
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Central America – Costa Rica
- Itinerary:
- San José and Central Valley – Arenal – Manuel Antonio
Our Costa Rica trip was made easy by using Enchanting Travels. We felt they used reputable companies and drivers that made our experience much better and the hotels were as expected.
Frank Salvatore Calfa
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Europe – France
- Itinerary:
- Avignon – Nice – Paris
The Taste of France really lived up to its title. Given my medical issue, Lisa turned lemons into lemonade! The trip was well layer out and we got to see so much in a short period of time. Cheers to Nitika for always having our back throughout the entire trip.
John Clark
- Guest Country:
- USA
- Travel Dates:
- March 2024
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo – Hakone – Kyoto
Enchanting Travels did a wonderful job of curating our experience from start to finish. They took care of all the logistical headaches that come with planning a vacation. We were given the freedom to dream big, and our travel agent made those dreams a reality.
Jill Susan Schimmel
- Guest Country:
- USA
- Travel Dates:
- February 2024
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok – Kanchanaburi – Chiang Mai – Krabi
Wonderful overall experience with Enchanting Travels! They created a customized itinerary and took care of all of the details and provided fantastic accommodations and guides as well, so that we could have an amazing experience in Thailand. I would definitely recommend to others and will use again.
Kingsley Smith
- Guest Country:
- USA
- Travel Dates:
- February 2024
- Traveled To:
- South America – Argentina, Brazil
- Itinerary:
- Rio de Janeiro – Ilha Grande – Buenos Aires – Bariloche – El Calafate
We loved using Enchanting Travels, they made everything so seamless and easy
Sonia Greenfield
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- Europe – Germany
- Itinerary:
- Munich – Innsbruck
This is our 3rd time using Enchanting Travels. Would highly recommend it if you need assistance in researching and booking international travel. They make the process so easy. The experiences are great and they cater to families.
Nancy Nye
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- Iceland
- Itinerary:
- Reykjavík – Hella – Reykjavík
This was my second trip with Enchanting Travels. It is such a wonderful experience. Relieves much of the stress of functioning in a foreign country.
Julia Mitchell
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Oahu – Big Island of Hawaii – Kauai – Maui
Elizabeth with Enchanting Travels did an excellent job planning our once in a lifetime dream trip with the family! Hotels were nice and in great locations. Activities/tours booked were very respectable, interesting, and entertaining. The best part was it took the stress off of me to have to plan and book everything. Kenny was available to us throughout the whole trip for any questions or issues and resolved them quickly. We would love to work with them again in the future.
Nicholas Viator
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town – Central Kruger – Southern Kruger – Johannesburg
My experience using Enchanting Travels was great. They were attentive to my needs and listened to what I was wanting to do. From start to finish, the entire experience was wonderful.
Golain Coates
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Florence – Venice
First time booking with this agency it was an excellent experience. The customer service is 100%. Everything that was offered was received and they are well organized. Going into another country for the first time was very very comfortable and easy going thanks to Enchanting Travels.
Erica Goldberger
- Guest Country:
- USA
- Travel Dates:
- December 2023
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok – Chiang Mai – Phuket
I am writing to sing the praises of Anita Sahi at Enchanting Travels who curated THE MOST INCREDIBLE trip to Thailand for us. Anita really took the time to get to know exactly what my husband and I were looking for in this trip and she delivered 100% on what she promised. Anita spent a lot of time putting together options for hotels and excursions. She chose incredible hotels with top-notch services. The local guides/agencies with whom she worked in Thailand took wonderful care of us. Everyone was very professional, fun, prompt, and really wanted us to experience the culture and the excitement of their country. I could not have been happier with every moment of this trip from start to finish and I have Anita to thank for it all! Thank you, Erica Goldberger
Krystal Pittman
- Guest Country:
- USA
- Travel Dates:
- November 2023
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Santiago de Chile – Torres del Paine – El Calafate – El Chaltén – Buenos Aires
Enchanting Travels delivers. My husband and I booked with them for a trip to Patagonia for our honeymoon and we didn’t even have to think about anything the entire trip. The hotels, food, transportation, and day excursions were beyond amazing. We had a flight that needed to be changed coming back to the US and they also took care of this for us. There is no doubt you get what you’re paying for. Derek and Camilla were beyond amazing in making this trip happen. Thank you so much for a trip we will always remember.