The trip was planned perfectly from beginning to the end. We were notified of any changes to the schedule based on delayed flights etc. It is a real advantage to have Enchanting Travels make the arrangements that allowed us to speed through customs and visa checks. Our drivers were always there waiting for our arrival so no time wasted waiting. Just the ease of the logistics that comes with traveling with Enchanting Travels keeps up going back to them when we are planning a trip. The experiences were beyond words. Our game drive guides were exceptional in getting us to where the animals were so we could enjoy seeing cheetah cubs at play while mom watched, lion cubs playing while a group of lioness’s napped in the sun and two male lions did the same. The most incredible sight was watching a group of 6 lioness’s separate a female buffalo and her calf and going on to taking them both down. It was like watching a Nat Geo film but we were there within 30 yards to watch. Our accommodations were top notch, staff everywhere we were were exceptional, and the settings were all different but wonderful. Our trip coordinator was in constant contact just to check in and see if there was anything we needed her to do. The Trip Agent App, our first time using it, was a very nice feature and was so much easier to use rather than pulling out a hard copy of the trip to find the answer to our questions. I wasn’t sure if I would use it or not but became dependent on it. Traveling doesn’t get any better if you travel with Enchanting Travels. We will be back!