
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Douglas Torborg
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Asia – Cambodia, Laos, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Luang Prabang, Siem Reap, Phnom Penh
This was our second trip with Enchanting Travels and like the first, it was excellent. They take care of all the details so there is no need for worry when going to a new exotic place. Their guides are terrific and really make you feel that you are getting local experiences. We recommend them to our friends.
Mary Norwesh Beattie
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Europe – Italy
- Itinerary:
- Cortina d'Ampezzo, Venice, Rome, Sorrento
Courtney, at Enchanting Travels, did a fantastic job listening to our hopes and dreams and in putting together a wonderful tour package of Italy. She was very patient as our requests changed and she was always available to talk about our trip. I would definitely recommend them based on their other reviews and experiences people have shared. This is a top notch tour company. Thank YOU Courtney !
Nathanial Mcclinton
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- Africa – Kenya, South Africa, Tanzania, Zimbabwe
- Itinerary:
- Cape Town, Johannesburg, Victoria Falls Zimbabwe, Nairobi, Masai Mara, Southern Serengeti, Manyara & Ngorongoro, Kilimanjaro
Catherine did an outstanding job of caring for all of our needs. This was our 30th Wedding Anniversary Celebration and she made it a very memorable occasion. At two separate camp during the Safaris, the staff at each camp prepared special candlelight dinners in garden settings that created lasting memories of the trip. Catherine went over and above to ensure this was a special trip for us to enjoy.
Nathan Puckeridge
- Guest Country:
- Australia
- Travel Dates:
- February 2020
- Traveled To:
- Asia – Maldives, Sri Lanka
- Itinerary:
- Negombo, Sigiriya, Kandy, Udawalawe National Park, Colombo, Male
The whole trip was so well planned and organized. We had consistent communication throughout the trip which made us feel safe and well informed. We received gifts throughout our trip and added little bonuses which really personalized the trip and made us feel very special. Highly recommended 5 stars!!
This is the sixth trip we have entrusted to Enchanting. The fact that we keep coming back for more should tell how happy we are with the services provided to us by Enchanting. Sri Lanka trip was excellent overall. Magical place to visit. We especially enjoyed the great accommodation and our visits to the ancient sites in the middle of the country.
Trince Timm
- Guest Country:
- USA
- Travel Dates:
- January 2020
- Traveled To:
- Asia – Vietnam
- Itinerary:
- Ho Chi Minh City/Saigon, Can Tho, Hoi An, Hue, Hanoi
I’d recommend this company for any of your travel needs they truly let me customize my travel and although they offered preplanned packages they were more than willing to let me customize the trip and helped me do that every step of the way.
Robyn Murtagh
- Guest Country:
- Australia
- Travel Dates:
- January 2020
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia Ol Pejeta/Solio, Masai Mara
Every place I stayed at was completely different The only thing that was the same was the warmth and care of the stall everywhere I went. Excellent organization around a personal wish list
Michael Kwok
- Guest Country:
- Australia
- Travel Dates:
- January 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur
We are a family of 5 from Sydney, Australia with kids aged 8,6 and 2 and Enchanting looked after us fabulously on our 5 night trip of the Golden Triangle in India. They thought of every last detail and tailored our trip to meet the needs of travelling with young kids. It made the trip very relaxing for myself and my wife knowing that everything was already arranged such as transfers/guides/entrance fees/accommodation. The vehicle was extremely luxurious and we decided to cancel a flight and drive because the kids enjoyed it so much. All of the food and restaurant suggestions were also excellent. Our Co-ordinator arranged some very last minute travel and accommodation for us which we were very appreciative of. We have already recommended Enchanting to our friends for their India trip.
Gregory Storm
- Guest Country:
- USA
- Travel Dates:
- January 2020
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Manyara & Ngorongoro, Southern Serengeti, Zanzibar
The African safari was way beyond our expectations. My wife is already talking about a return trip. The accommodations were awesome and the guides in the park and on Zanzibar couldn’t have been better. The trip couldn’t have been better planned.
Tyler Fredricksen
- Guest Country:
- USA
- Travel Dates:
- January 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Varanasi, Agra, Jaipur, Udaipur, Delhi, Goa
We had such an amazing time with Enchanted Travels in India. It truly was unlike anything we could have even imagined. With Enchanted Travels, we weren’t just “tourists”; it was like we were walking the streets with a friend who was so excited to share the city with us. I especially loved learning about the history, culture, and architecture in each of the very different cities; our guides were so knowledgeable. My fiance enjoyed the food the most and loved watching monkeys running around. 🙂
Laura Burke
- Guest Country:
- USA
- Travel Dates:
- January 2020
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Tarangire, Manyara & Ngorongoro, Southern Serengeti
We were so happy with our trip. All the questions we had for preparation were promptly answered. We had contact with the company at all times and we felt very well taken care of. The service was outstanding in every location that we visited. Our guide was knowledgeable and cared deeply about our experience.
Ajay Rawal
- Guest Country:
- Australia
- Travel Dates:
- January 2020
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Kandy, Tangalle, Galle Fort, Colombo
They arranged a tailor-made itinerary which was perfect. Amazing boutique hotels, the tight level of activities versus rest. Peter Rosario our guide. Amazing service, the most pleasurable, friendly and professional guide I have experienced. Nothing was too difficult for him
Culture, great boutique hotels selected, service, food”
Catherine Gnish-Roberts
- Guest Country:
- Canada
- Travel Dates:
- January 2020
- Traveled To:
- Asia – Bhutan, Cambodia, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hue, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Ho Chi Minh City/Saigon
Enchanting is a travel company that you can trust! Their representatives are knowledgeable about the countries and their customs and they meet individuals interests. We have used Enchanting five times – and have never been disappointed or let down!!! Personable, always professional, with the ability to look after the most minute details so that the trips that you help them plan happen without any hitches!!!
Shelly Harris
- Guest Country:
- Australia
- Travel Dates:
- January 2020
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo, Sigiriya, Kandy, Nuwara Eliya, Ella, Yala National Park, Galle Fort, Negombo
Our trip with Enchanting was a once in a lifetime experience. From the moment we first spoke to Akshay we felt confident that he knew what he was talking about and would design a trip that we were excited to go on. And this he did. Thank you Enchanting, Akshay, Sneha and Janaka for a most wonderful trip. We won’t hesitate to call you again.
Megan Mohoric
- Guest Country:
- USA
- Travel Dates:
- January 2020
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Chiang Mai, Khao Sok, Krabi
Enchanted truly knows what it means to experience a culture. From bike riding through a village to learning how to cook a local meal, every activity and experience felt personally accustomed to my needs: to see the real, lovely, and mysterious parts of a country.
We had a lovely trip with Enchanting Travels. Thank you for organizing this amazing trip for us! You pay a price for always being taken care of but we definitely think that is totally worth it, especially in a country like India. We can only highly recommend Enchanting Travels!
Deborah G Shearer
- Guest Country:
- USA
- Travel Dates:
- December 2019
- Traveled To:
- Asia – Maldives
- Itinerary:
- Abu Dhabi, Male
From the first contact, our travel consultant and coordinator were responsive to our particular requests and prompt with their responses to any questions or concerns we had. The itinerary was perfect for us and everything we expected was far exceeded.
Lisa Stevens Cantu
- Guest Country:
- USA
- Travel Dates:
- December 2019
- Traveled To:
- Asia – Japan, Vietnam
- Itinerary:
- Ho Chi Minh City/Saigon
Enchanting travels provides a personalized tour and a safe way to really see an unfamiliar area as well as immersing you in the local culture.