
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Yong Sheng Boi
- Guest Country:
- Australia
- Travel Dates:
- September 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
A great company to make your holiday dreams a reality. Staff were really helpful and quick to respond with any queries. Made my dream holiday to Japan a reality quickly and efficiently. I also received a little gift while travelling.
Susanna McGibbon and Patrick Spencer
- Guest Country:
- UK
- Travel Dates:
- September 2019
- Traveled To:
- India – North India
- Itinerary:
- Amritsar, Chandigarh, Shimla, Mussoorie, Rishikesh, Delhi
The personal approach from Enchanting reassures us that our trips are tailored to suit our preferences. And it is good to know they are on hand if something unexpected crops up. I love the way they support me in planning my holiday rather than imposing their own ideas. Already looking forward to planning our next trip together.
Lois Heller
- Travel Dates:
- September 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Tokyo, Yokohama
Enchanting Travels is a professional organisation who provided us with a well planned holiday tailored to our requirements. Our experiences in Japan were memorable thanks to efficient, knowledgeable guides who led us through many varied attractions.
Alan Thompson
- Guest Country:
- USA
- Travel Dates:
- September 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Okinawa
Enchanting Travels made what could have been a high-stress, confusing, and difficult trip into a seamless, enjoyable trip of a lifetime. The level of planning and attention to detail was second to none.
Donald Stewart
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Botswana, Kenya, Tanzania, Zambia
- Itinerary:
- Chobe National Park, Victoria Falls Zambia, Nairobi, Masai Mara, Central Serengeti, Manyara & Ngorongoro, Arusha
If you want to be exceptionally taken care of, If you want to have your best chance of seeing the “Big Five”, If you want a no hassle Africa experience, I suggest you book with Enchanting Travel – Thank you Enchanting- Don Stewart
Mike Hegedus
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia Lewa, Samburu, Masai Mara
We have traveled to different parts of the world, Southeast Asia, South America and now East Africa with Enchanting Travels. Wonderful execution every time. It’s a testament to the breadth of their expertise and planning. We’re looking forward to the next time!
Allison Gauthier
- Guest Country:
- Canada
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Samburu, Laikipia Community Reserves, Masai Mara, Kenyan Coast
Enchanting took care of absolutely every detail for us and were available 24/7 via phone, email, and whatsapp for anything we might need during our trip. Catherine was amazing at accommodating last minute requests we had and additions to our schedule. Having a local contact proved invaluable. Looking back on our trip now, we are SO happy we booked our trip this way.
Rebecca Cory
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Southern Kruger, Johannesburg
Enchanted Travels made the entire trip planning experience very easy. They were flexible with our desires and any changes we requested. Communication was superb.
Clarenza Tucker
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Cape Town, Johannesburg
I can only sing the praises of the team that Enchanting Tours has put together in each part of our trip. From our travel agent , lodge staff,drivers, and guides at each destination the Enchanting Team was on point. The knowledge that the tour guides shared was outstanding. I truly enjoyed the personal touch that your team provided.
George Segna
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Southern Kruger, Victoria Falls Zimbabwe, Chobe National Park
Enchanting Travel tailor made our trip to Africa to fit our interests and finances. Each leg of our journey offered something different and exceptional. Every detail was attended to make the entire trip worry free. Once we found ourselves in their hands, we were able to fully concentrate on enjoying each day’s activities. They made an amazing trip seem effortless.
Malathi Arunachalam
- Guest Country:
- Australia
- Travel Dates:
- August 2019
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Samburu, Laikipia, Lewa, Masai Mara, Kenyan Coast
This is our 4 th Trip with Enchanting travels , we have always enjoyed amazing travels with this company . And hope to enjoy many more travels with them . We loved Kenya , it was magical
Paige Mead
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Osaka
My online travel planning experience with Enchanting Travels was the most personal travel planning experience I’ve ever had. I was worried about feeling a little lost in the process, but Anita understood our wants and needs, and planned a trip like a best friend would. She got us right away, and her follow up and customer care were second to none. I will use ET for all of my upcoming world travels without any hesitations.
Salu Guiza
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
This was the first time that I have travelled overseas and I was super nervous about going, but enchanting travels really made me feel more relaxed. They were very helpful, and patient, with all of my questions (flights, transportation, budgeting, etc). I’m very happy that I decided to go with their services.
Liana Carratala
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
An incredible experience, without a doubt one of our family’s new favorite places to visit. The experience with Enchanting Travels was flawless, from the planning to the ride home, everyone was great. Our travel agent, Kalani was very knowledgeable and insightful, the tour guides were helpful and accommodating, and our travel coordinator, Anjali was amazing. This is a destination I am excited to come back to!!
Coenraad van der Poel
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Nagano, Kanazawa, Kyoto, Hakone
Enchanted truly knows how to put a great custom trip together. We immersed ourselves into Japan like we couldn’t have otherwise. Great team, great support!
Gary Latimer
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Apu Ausangate’s Trail Trek, Lima
If you are looking for adventure, this is the place you will find it! Corin was great and tweeked our trip until we felt it was perfect. He always made himself available and was great. Our trip coordinator ,Samarih, we loved. She was there to make sure when we changed any detail of our trip the transition was smooth and arranged anything we needed. She also was very knowledgeable of the areas and had some great recommendation for the spots to eat and hang. She is Awesome!
Diana Langham
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Nakasendo (Kiso Valley), Kyoto, Hiroshima, Osaka, Okinawa
I have to say the stress free planning meant the most for me. The guides were all very pleasant and knowledgeable.
Christina Simkins
- Guest Country:
- USA
- Travel Dates:
- August 2019
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Siem Reap, Ho Chi Minh City/Saigon, Hoi An, Halong Bay, Hanoi
Enchanting Travels was instrumental in helping our family of 6 plan a luxury vacation that we will never forget. The travel coordinator who arranges the trip was extremely helpful in providing us a trip itinerary that was customized to our specific needs based on many conversations. The trip coordinators have special insight on what destinations, hotels and excursions are the best. We also enjoyed having a 24/7 travel specialist each day of our trip who we could reach out to for any problems. At first, we were worried about the price of the trip and whether we could’ve planned the trip on our own and save money. However, we learned that there was NO way we could have planned the trip without Enchanting Travels. They were instrumental in how easy, amazing and fun our trip was because they took care of all the details and logistics, so we could just enjoy the trip without worrying about how to get from place to place or spending hours researching quality tour guides and excursions. If you are looking for a luxury (but still affordable) travel service who really “does it all” so that you can plan and then sit back and relax, then look no further! We highly recommend using Enchanting Travels to all of our family and friends.