
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Wendy Shepard
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, West Kilimanjaro, Tarangire, Manyara & Ngorongoro, Serengeti (Northern), Zanzibar, Kilimanjaro
We saw an unbelievable amount of animals and the guides were so enthusiastic and informative. They all made the greatest effort to maximize our Tanzania experience in terms of culture and nature and saw to our comfort and safety too. Even if it’s not on your agenda, we strongly recommend a visit to the Africa Amini Maasai Lodge
Catherine Anne Pearson
- Guest Country:
- Canada
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Nairobi, Laikipia, Masai Mara, Serengeti (Northern), Manyara & Ngorongoro, Tarangire, West Kilimanjaro, Nairobi
From start of planning, to actually experiencing, our trip to Kenya and Tanzania was beyond our wildest dreams! The trip itinerary suggested suited our desire to see as many animals as possible. The communication during planning and during the trip was exceptional. The accommodations were wonderful and some were very unique! We felt very safe and were never left wondering what would happen next, or if we would be met. Enchanting Travel’s attention to detail in the planning and carrying out of our dream trip could not have been better. Thanks to all the team!
Lorne Fedoruk
- Guest Country:
- Canada
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Cape Town, Kruger South, Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta
Enchanting travel took all the guess work out of our trip. They learned what type of travelers we were and planned accordingly. We had the trip of a lifetime!!!
Roberto Aybar-Imbert & Family
- Guest Country:
- Puerto Rico
- Travel Dates:
- July 2018
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
Loved the guides and how they made a very detailed program of everything that we wanted to see! It made Japan sooo amazing. Amazing and very knowledgeable guides.
Amanda Scopel
- Guest Country:
- Australia
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Samburu, Masai Mara, Kenyan Coast
Enchanting Travels created the most amazing honeymoon for us. They took our must do experiences and ensured we were really satisfied along the way. The trip was beyond what we could have ever imagined.
John Daley
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Mt. Fuji, Tokyo, Hiroshima, Kyoto
Enchanting Travels planned our trip based on our wishes and preferences, and did a wonderful job. All transfers and guides were on-time, pleasant, and helpful.
Maria Laura Sargentini
- Guest Country:
- Belgium
- Travel Dates:
- July 2018
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Jakarta, Java,Yogyakarta, Tanjung Puting National Park, Borneo, Bali,Ubud, Bali, Sidemen, Bali,Munduk, Bali, Westbali National Park, Bali, Seminyak, Labuan Bajo, Jakarta
Further to the itinerary, optimized based on our personal interests, we appreciated the continuous follow-up, support and solutions proposed all along the travel by the trip coordinator.
William Christianson
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Manyara & Ngorongoro, Serengeti (Central), Zanzibar Stone Town, Dar es Salaam
This was a once in a lifetime experience for me and my 16-year-old daughter.
Allan Powles
- Guest Country:
- Australia
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Botswana, Kenya, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Johannesburg, Kigali, Volcanos, Nairobi, Meru National Park, Laikipia, Ol Pejeta / Solio, Masai Mara, Nairobi
Fantastic trip. Couldn’t have been better
Alison Wilde
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puerto Maldonado
Enchanting Travels gave us an experience of a lifetime. The itinerary and experiences exceeded our expectations. All of the guides were highly educated, drivers completely safe and professional, and the hotels we stayed in were immaculate and beautiful. We truly have no regrets using Enchanting Travels and hope to use them in for a future vacation.
Lori Losen & Family
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Winelands, Eastern Cape Game Parks, Johannesburg, Kruger South, Johannesburg
Enchanting Travels lets you sit back and enjoy the trip while they take care of every detail before and during your vacation. It was relaxing to know that someone was there to make sure we had a flawless vacation. It felt like it was just as much their vacation as it was ours.
Mary McLaury
- Guest Country:
- USA
- Travel Dates:
- June 2018
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo, Sigiriya, Kandy, Nuwara Eliya, Udawalawe, Yala, Colombo, Male, Colombo
Enchanting Travels delivered on all fronts! They worked with us to design an itinerary focused on safaris. It worked! We saw our leopard and many elephants! The experienced guides were phenomenal – the accommodations varied and high quality. We would highly recommend this company to other travelers.
Felicity Araminta Wright
- Guest Country:
- UK
- Travel Dates:
- June 2018
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia, Masai Mara, Nairobi, Mahe
Angela delivered us a perfect honeymoon from riding with rhino’s to a hot air balloon ride at sunrise. It really was perfection. From the moment you land you are looked after by a wonderfully friendly driver and then have the opportunity to meet your trip coordinator who relays specific details of the itinerary as well as giving you a point of contact during your trip. A special thank you to Enchanting for organising our private bush dinner and the wonderful bottle of red while at Mara Ngenche, the most perfect evening we have had. We honestly could not have wished for more. We will be planning our next trip soon!
Eric Campbell
- Guest Country:
- Australia
- Travel Dates:
- June 2018
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Sigiriya, Kandy, Hatton, Udawalawe, Galle Fort, Colombo
A more professional and caring travel company could not possibly exist! We have travelled extensively (over 70 countries and all seven continents) and obviously used the services of many travel companies, local and international. Enchanting Travels is among the best, the very best. Especially the individual attention given to creating and implementing the itinerary. Enchanting Travel excels in one particular area. The regular contact and support during the holiday along with their creative flexibility and enterprise in dealing with any changes or extra activities was unsurpassed.
Kay-Roger Schmidt
- Guest Country:
- USA
- Travel Dates:
- June 2018
- Traveled To:
- South America – Peru
- Itinerary:
- Cusco, Machu Picchu Pueblo
We loved our journey to Cusco and Machu Picchu. Reservations and logisticea were all planned out well. Our only wish is we could have spent more time in the area relaxing in the beautiful hotels and strolling the city of Cusco and Machu Picchu. Such a magical place! We would definitely use Enchanting Travels again and recommend to friends and family. Thank you!
Nuantip Aroonsri
- Guest Country:
- Thailand
- Travel Dates:
- June 2018
- Traveled To:
- South America – Argentina, Bolivia, Brazil, Peru
- Itinerary:
- Lima, Cusco, Machu Picchu Pueblo, Cusco, La Paz, Uyuni, La Paz, Buenos Aires, Puerto Iguazú, Rio de Janeiro
It’s a real tailor made tour. It’s rather costly but it’s worth it. Just perfect for people who have limited time, like us. Professional guides made the trip enjoyable and knowledgeable. Excellent transportation and chauffeur. All hotels were in a good location, clean , lovely service and served very early breakfast.
Heather Ransom
- Guest Country:
- USA
- Travel Dates:
- June 2018
- Traveled To:
- Africa – South Africa, Tanzania
- Itinerary:
- West Kilimanjaro, Manyara & Ngorongoro, Serengeti (Southern), Zanzibar, Johannesburg
The trip was absolutely AMAZING! I loved everything! The fact that all I had to do was choose three experiences that I wanted and the rest was done for me was awesome. And our guide Joseph (Joe) was great. Anything we mentioned to him, he took care of it. He really knew his stuff. I loved that we didn’t have to do anything but enjoy our trip. AND I had mentioned to Susan that this was a birthday trip. But since I had changed the date to six months later and we had planned a year and a half before, I had forgotten that I told them. It was so awesome to get the servers singing to me and bringing me birthday treats at 3 different hotels. The whole experience was awesome!!!!
Stephanie Mansfield
- Guest Country:
- USA
- Travel Dates:
- June 2018
- Traveled To:
- Asia – Indonesia, Thailand
- Itinerary:
- Bangkok, Bali,Candidasa, Denpasar
Enchanting Travels worked hard to ensure that are needs were met. We provided them with a general idea of our expectations and they exceeded each one. We will definitely use them for future travels.