
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Kim Van Gestel
- Guest Country:
- Australia
- Travel Dates:
- September 2017
- Traveled To:
- Asia, India – Myanmar, North India
- Itinerary:
- Delhi, Agra, Jaipur, Jodhpur, Delhi, Mandalay, Bagan, Inle Lake, Yangon
Enchanting Travel’s were brilliant. Everything went smoothly from the moment we woke up and started our day til the moment we went back to the hotel of their choice. Everything was stress free and enjoyable.
Angela C. Dela Torre
- Guest Country:
- USA
- Travel Dates:
- September 2017
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Java, Yogyakarta, Java, Solo, Java, Malang, Bali, Ubud, Gili Trawangan, Bali, Sanur
The whole Enchanting Travels team are excellent! Everyone from our travel consultant, trip coordinator, to each of our drivers and especially our tour guides!
Shirley Ann Johns
- Guest Country:
- Australia
- Travel Dates:
- September 2017
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Agra, Jaipur, Pushkar, Jodhpur, Deogarh, Udaipur, Mumbai, Cochin, Alleppey, Alleppey Houseboat, Cochin
Great customer service from all involved with Enchanting. Everything occurred as per our itinerary. Drivers and guides on time, destination and suggestions from Enchanting were excellent.
Lesley and Philip Skuce
- Guest Country:
- UK
- Travel Dates:
- September 2017
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hué, Hoi An, Ho Chi Minh City/Saigon, Siem Reap
Enchanting Travels planned the perfect itinerary, staying in lovely hotels with the right mix of activities. They were always available if needed but equally we had plenty of time to ourselves just to relax and unwind. They’ve organized trips for us to India, South America (twice) and now SE Asia and we wouldn’t hesitate to book with them again!
David Chiu
- Guest Country:
- Canada
- Travel Dates:
- September 2017
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Cape Town, Winelands, Little Karoo, Garden Route, Kruger South, Blyde River Canyon, Victoria Falls Zimbabwe, Johannesburg
Enchanting Travels was extremely helpful both before the trip and during the trip. Any questions or concerns we had were dealt with happily and quickly. We were very happy with Enchanting Travels.
Nancy Swanson
- Guest Country:
- USA
- Travel Dates:
- August 2017
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno
Without a doubt I would book another trip with Enchanting Travels. This trip was managed so perfectly and our trip coordinator went to extra lengths to add some features for us while we were traveling. They could not have been better to work with on this trip. We trusted them and they came through every step of the way.
Charles Jessup
- Guest Country:
- USA
- Travel Dates:
- August 2017
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Kruger South, Cape Town, Victoria Falls Zimbabwe, Johannesburg
Enchanting Travel checks out every detail and goes the extra mile in planning your trip so that you will have a terrific trip and lifelong memories. Terrific service and they are versatile in planning a vacation to meet your budget.
Gregg Walker
- Guest Country:
- USA
- Travel Dates:
- August 2017
- Traveled To:
- South America – Brazil
- Itinerary:
- Rio de Janeiro, Foz do Iguacu
My guides in Rio and in Iguazu could not have been more informative and entertaining. I had never traveled to South America and had the time of my life. The hotel choices were perfect for me, and itinerary gave me the right mixture of tours and relaxation at the beach/pool.
Catrina & Edward Padgham
- Guest Country:
- India
- Travel Dates:
- August 2017
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Anuradhapura, Sigiriya, Kandy, Nuwara Eliya, Mirissa/Weligama, Galle Fort, Bentota, Negombo
Superb, from start to finish, from planning personalised itinerary with only two weeks notice, booking, travelling, and enjoying. ………hassle free, relaxing and thoroughly enjoyable: a fantastic holiday and experience. Yes: I would recommend and use again.
Beth Kershaw
- Guest Country:
- USA
- Travel Dates:
- August 2017
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Tarangire, Manyara & Ngorongoro, Serengeti (Northern), Zanzibar
Having dreamed about going on a safari for many years we were finally able to this August. Choosing Enchanting Travels was the right decision as our Travel Consultant Rachel Reynolds (our 1st point of contact) delved into our interests and desire for the trip then planned it out perfectly! Our #1 interest was to see the animals and hopefully see the Great Migration (there’s no guarantee since this is Nature who doesn’t act according to our schedule). Going to Northern Serengeti and staying at Northern Serengeti Wilderness Camp was magical. To live in a tent (shower and toilet included), have gourmet food, sit by the campfire under the black star filled skies and know how hard the staff worked and how conscious they are of the environment was inspiring! We not only saw 1 crossing but 3 and will never forget the experience.
Our guides were well informed, our driver was skilled and we saw everything we wanted to and many animals we didn’t even know existed. A rhino, leopard and cheetah – all rare to see – the cats are shy and often hide,and a lioness and leopard with a fresh kill.
Ending the trip in the tropical paradise of Zanzibar and staying at Mchango Beach Resort with it’s soft white sand and incredibly fresh and delicious food was a perfect ending. Wish we went for 18-21 days but know to extend next time. Don’t miss the markets in Stonetown but skip Prison Island – in my opinion. I could go on and on but bottom line is I will use Enchanting Travels in the future knowing that they listen and plan according to your needs and desires.
Andres Sergio
- Guest Country:
- Mexico
- Travel Dates:
- August 2017
- Traveled To:
- India – North India, South India
- Itinerary:
- Hyderabad, Mumbai, Udaipur, Deogarh, Jaipur, Agra, Delhi
The people working for the company are extremely kind, polite and service orientated. The trip setup was fantastic as we were able to maximize our time in India with the proposed itinerary.
Simon Moore
- Guest Country:
- UK
- Travel Dates:
- August 2017
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Tarangire, Manyara & Ngorongoro, Serengeti (Northern), Zanzibar, Dar es Salaam
Thank you to Enchanting Travels for making our ‘trip of a lifetime’ a most enjoyable and memorable experience. The efficiency and friendliness of all staff from organizers to guides was great.
Deborah Franke
- Guest Country:
- USA
- Travel Dates:
- August 2017
- Traveled To:
- Africa – Kenya, South Africa, Tanzania, Zimbabwe
- Itinerary:
- Johannesburg, Victoria Falls Zimbabwe, Nairobi, Tarangire, Manyara & Ngorongoro, Serengeti (Northern), Ruaha, Dar es Salaam
Enchanting Travels made us feel we were their most important client through every aspect of the travel experience…from our first inquiry until we were safely back home from our amazing African visit.
Jennifer Lyons
- Guest Country:
- USA
- Travel Dates:
- July 2017
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Kilimanjaro, West Kilimanjaro, Manyara & Ngorongoro, Serengeti (Northern), Masai Mara, Zanzibar, Nairobi
Our trip to Africa was amazing from start to finish. I never worried about a single detail, felt reassured and relaxed at every turn. We were in Nairobi in the days of unrest following the Kenyan presidential election, yet our safety was never a concern, we were able to trust and be comfortable. Our accommodations were always beautiful, and we were well cared for by our guides and drivers, who were wonderful, interesting people with local knowledge and strong English. We saw every animal (an their babies!) we could have, took amazing photos, we all learned so much, and our teens gained perspective and a love for nature and Africa. Enchanting Travels went above and beyond at every turn. Thank you!
Katherine Edwards
- Guest Country:
- Australia
- Travel Dates:
- July 2017
- Traveled To:
- India – North India, South India
- Itinerary:
- Cochin, Udaipur, Jaipur, Agra, Delhi, Pondicherry, Madurai, Munnar, Alleppey Houseboat, Kanam, Cochin
My partner and I thoroughly enjoyed our experience with Enchanting Travels from beginning to end. The planning stage was also a learning experience with our Travel Consultant offering really useful and interesting suggestions. Once we arrived we were able to relax and enjoy our adventure knowing we were in safe hands. Everything went as planned and ran smoothly and we were able to change or add to our planned activities as we wished. The knowledge of our guides really enhance our experience and our drivers were reliable, careful, friendly, helpful and polite. The locations, variety of activities, the accommodation and overall itinerary were all excellent.
Lucina de Jesus Galina Pantoja
- Guest Country:
- USA
- Travel Dates:
- July 2017
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Phnom Penh, Siem Reap, Hanoi, Halong Bay, Hanoi
Enchanting Travels provides a very unique and personalized services. My family and I are seasoned travelers and we had a great experience in South East Asia.
Dulamanie Wanninayake
- Guest Country:
- Australia
- Travel Dates:
- July 2017
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Java,Borobudur, Java,Malang, Bali,Ubud, Bali,Seminyak, Denpasar
Overall, an excellent holiday – lovely locations, superb accommodation and memorable tours with knowledgeable and friendly guides with a flexible itinerary catering to our requirements. The team at Enchanting Travels really do an amazing job organizing and coordinating private tours – they have been stellar planning, managing and coordinating our two trips: India/2016 and Indonesia/2017, which will definitely not be our last. Thank you Enchanting Travels Team!
Mary Collins
- Guest Country:
- USA
- Travel Dates:
- July 2017
- Traveled To:
- Asia – Vietnam
- Itinerary:
- Ho Chi Minh City/Saigon, Halong Bay, Ninh Binh, Ho Chi Minh City/Saigon
The team at Enchanting Travels never fails to amaze me. I truly appreciated having a stress-free abroad experience that had been perfectly tailored to my passions and interests. Throughout the entire process, the team could not have been more helpful and considerate. The drivers and guides knew all the hidden spots, best times to tour the sites to avoid crowds, and enabled me to have a genuine Vietnamese experience. I can’t wait for my next adventure.