
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Rosalind Dunn
- Guest Country:
- Australia
- Travel Dates:
- July 2016
- Traveled To:
- Africa – South Africa, Zambia, Zimbabwe
- Itinerary:
- Johannesburg & Pretoria, Victoria Falls Zambia, Hwange
It was the best family holiday we have ever been on – and that isn’t a small claim. Both places we stayed at absolutely exceeded our expectations. I have been asked by family and friends how I found out about The Waterberry and The Hide and it is with great pride that I can tell them of my discovery of a company called Enchanting Travels. We didn’t have a great budget, as we were taking our 2 kids too, but while the trip was not long it was absolute QUALITY! From go to whoa! Without the recommendations of these places and all the behind the scenes organisation to pull it altogether, our holiday could have been something quite different. Instead it was just the very best experience we could have hoped for.
Tsui Cheah & Keith Quirino
- Guest Country:
- USA
- Travel Dates:
- June 2016
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno
Our flights to Lima were delayed twice causing us to miss 2 days worth of our trip. Having an on-call coordinator reassured us that rearrangements would be taken care of and we were glad we went with Enchanting Travels.
Larissa & Matthew
- Guest Country:
- UK
- Travel Dates:
- June 2016
- Traveled To:
- Asia, India – North India, Sri Lanka
- Itinerary:
- Jodhpur, Jaisalmer, Negombo, Sigiriya, Trincomalee, Anuradhapura, Colombo
We had an excellent experience with Enchanting Travels and everything was very well organised, resulting in an unforgettable travel experience.
Barbara Jasny
- Guest Country:
- USA
- Travel Dates:
- June 2016
- Traveled To:
- South America – Bolivia, Brazil, Peru
- Itinerary:
- La Paz, Copacabana, Taquile / Amantaní, Puno, Cusco, Machu Picchu Pueblo, Paracas, Lima, Guayaquil, Santa Cruz
Enchanting Travels made our dream trip come true. We were met at every step of the way by local tour guides and the advice provided by Enchanting Travels on the itinerary was spot on, helping us include better activities and avoid problems. Enchanting Travels helped us plan and delivered the exciting and adventurous trip we hoped for.
Lynette Heisler
- Guest Country:
- USA
- Travel Dates:
- June 2016
- Traveled To:
- Africa – Kenya
- Itinerary:
- Masai Mara, Nairobi
If this is your first time or tenth time on an African Safari I highly recommend the Enchanting team. The saying, “You get what you pay for!” is so true with Enchanting. Cost may be a factor in making a decision on traveling with this team or another lesser priced organization but I guarantee the experience the Enchanting team work tirelessly to deliver is so worth the extra expense. They make you not just feel safe and pampered they actually make sure you are safe, comfortable, pampered and do it with a genuineness that confirms you made the right choice by traveling with this fantastic organization of travel specialists.
Ann Coote
- Guest Country:
- Australia
- Travel Dates:
- June 2016
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Trincomalee, Sigiriya, Colombo
As always Enchanting Travels provides a first class bespoke travel experience.
Barbara Conder & Morgan Webert
- Guest Country:
- USA
- Travel Dates:
- June 2016
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Arusha, West Kilimanjaro, Tarangire, Lake Manyara/ Ngorongoro Crater, Serengeti, Masai Mara, Nairobi
Enchanting Travels and Samuel Nordberg, our Travel Consultant, specifically designed the perfect trip for me! Samuel really listened to what I wanted and put together something he thought would work. As I continued to research I changed my mind and Samuel listened again and changed the whole tour, even the countries. He wasn’t put out at all by that. Samuel is always available to answer questions and would get back to me immediately. He’s just one of the nicest people on this earth. I have already recommended Enchanting Travels to three friends. Samuel has set up a trip for one of them. I will definitely use them again.
Helen Robinson
- Guest Country:
- Canada
- Travel Dates:
- June 2016
- Traveled To:
- Asia – Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hué, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Bangkok
Enchanting Travels sets the bar of excellence for all others to aspire to emulate!
Joseph Rabbitt
- Guest Country:
- UK
- Travel Dates:
- June 2016
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Rishikesh, Haridwar
Perhaps it’s my skeptical nature but the quality of service I received when organising our trip was so high, I had to check if they were genuine! Enchanting made travelling to a distant and unfamiliar place very easy. All the tickets and administration associated with travel was taken care of, which really took a great deal of stress away, leaving us to enjoy ourselves. I definitely wouldn’t have been able to visit so many places, or take part in as many activities if I tried to organise the trip myself.
Mark and Rose
- Guest Country:
- Australia
- Travel Dates:
- June 2016
- Traveled To:
- India – South India
- Itinerary:
- Mamallapuram, Pondicherry, Thanjavur, Chettinad, Madurai, Thekkady, Alleppey, Cochin
We recently travelled to India with Enchanting Travels. Our experience was just that and experience that won’t be forgotten. Our trip was tailored to our interests which had us taking in the culture, contrasts and wonderful welcoming people that this country affords. Our accommodations were luxurious, and our guides and chauffeurs helped cement our experiences in our memory. Thank you Enchanting Travels we will definitely be travelling with you again.
Irena Cosic & Drasko Cosic
- Guest Country:
- Australia
- Travel Dates:
- June 2016
- Traveled To:
- Africa – Botswana, South Africa, Zambia
- Itinerary:
- Cape Town, Garden route, Kruger, Victoria Falls Zambia, Chobe National Park
Many thanks for organising our wonderful trip. Everything was perfectly organised, all details well chosen and everything went smoothly. We would particularly like to praise Waterberry lodge – excellent lodge, position, food and most of all, activities from sunset cruise, visit to local village and picnic on an island in Zambezi river. In addition, safari in Sabi Sands (Elephant Plains) was special; the ranger made extraordinary effort to spot animals, follow them and explain their behaviour. Altogether, everything was great and well organised.
Christine & Jeffrey Whitton
- Guest Country:
- Australia
- Travel Dates:
- May 2016
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia, Samburu, Masai Mara
Enchanting Travels has delivered to us an enchanting tour of Africa. We could not fault the Camps they selected for us within the tour itinerary. This company is very efficient and caring to the travellers needs. We will be consulting them for tours in the future and thoroughly recommend them without hesitation.
Elizabeth & James Fergusson
- Guest Country:
- Australia
- Travel Dates:
- May 2016
- Traveled To:
- Africa – Kenya, South Africa, Zambia
- Itinerary:
- Kruger, Cape Town, Victoria Falls Zambia, Chobe National Park, Johannesburg & Pretoria, Nairobi
We loved every bit of our trip. We enjoyed each part. were very happy with the diversity and loved the last 3 days to unwind at Giraffe Manor.
Dan Quiram
- Guest Country:
- USA
- Travel Dates:
- May 2016
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, Valparaíso
As a family of 4 with young adults – 21 & 18, we have, over the years, traveled a fair amount as a family. We have also learned that for the money, finding a quality traveling agent is the best way to assure that the experience will be one to remember. Enchanting Travels took our basic travel ideas and made all of the arrangements so that our family made our trip to Chile a memory that will be carried with our family for a lifetime. Thank you Enchanting Travels for your expertise!
Wally & Eva Vaz
- Guest Country:
- Australia
- Travel Dates:
- April 2016
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Cape Town, Victoria Falls Zimbabwe, Chobe National Park, Johannesburg & Pretoria
Excellent service from first point of contact. You met all our requirements, hotels and services were excellent and the follow up we received during the trip made us feel very comfortable. We had an excellent, worry free holiday and we will not hesitate to use Enchanting Travels again!!!
Shelley and Bruce Thompson
- Guest Country:
- Canada
- Travel Dates:
- April 2016
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Amritsar, Chandigarh, Shimla, Delhi, Varanasi, Agra, Jaipur, Jodhpur, Udaipur, Mumbai, Cochin, Alleppey Houseboat, Alleppey, Munnar, Madurai, Delhi
Throughout our time with Enchanting Travels all the details of our trip were taken care of. All we had to do was sit back and enjoy. Management was only a phone call away at any time. Our itinerary as planned was very full but also very flexible. You could do as much or as little as you wanted to do. Changes were always accommodated.
Michael Hegedus
- Guest Country:
- USA
- Travel Dates:
- April 2016
- Traveled To:
- Asia – Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hue, Hoi An, Ho Chi Minh City/Saigon
Our trip was flawless, from the planning to booking and execution on the ground. We found Enchanting Travels by accident, but we won’t travel overseas again without them.
Usha Keightley
- Guest Country:
- Australia
- Travel Dates:
- April 2016
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Varanasi, Mumbai, Aurangabad, Mumbai, Mamallapuram, Pondicherry, Thanjavur, Madurai, Munnar, Cochin, Alleppey Houseboat, Alleppey
Enchanting Travels made life easy and safe to travel in a foreign country and the reps who meet us at the airport are well presented and did their work in very professional way. All the drivers whom we met are excellent and the hotels they chose for us are all 5 stars and services were excellent I can vouch for anyone travelling abroad to go with Enchanting Travels. They are fair in prices too. Met a few travellers on the way who were with Enchanting and they felt the same – couldn’t be happier.