
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Hugh Hoogendoorn
- Guest Country:
- Canada
- Travel Dates:
- April 2016
- Traveled To:
- South America – Chile
- Itinerary:
- Torres del Paine, Santiago de Chile, Rapa Nui, Valparaíso
Our recent trip to Chile was a wonderful experience, thanks in large part to the expert assistance, advice and services provided by Katie McKinnon and Amelia Edwards of Enchanting Travels. In the beginning Patty and I knew only that Chile was a potentially convenient place to meet up with our son John (already in South America), but had no priority destinations or excursions in mind. After a brief telephone interview, Katie provided us with 2 different, but very attractive travel package options to choose from. Having selected one, Enchanting Travels made all arrangements from airport pickups to hotels to guided excursions. It all worked like a dream. The quality of service and accommodation was top notch and I would not hesitate to contact Enchanting Travels for our next trip. I highly recommend Enchanting Travels.
Beth & Thomas Hill
- Guest Country:
- USA
- Travel Dates:
- March 2016
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg & Pretoria, Kruger, Hazyview, Cape Town, Winelands, Overberg, Garden Route
Meticulous planning, terrific coordination and support throughout the trip.
Edmar Stuyfbergen
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- Asia – Myanmar
- Itinerary:
- Yangon, Bagan, Mandalay, Inle Lake, Ngapali Beach
We would highly recommend Enchanting Travels as they rapidly produced a wonderful itinerary for us, engaged great guides and were always on hand in case we needed something. The whole trip was seamlessly arranged and catered to our requested activities very well.
Alan Parker
- Guest Country:
- USA
- Travel Dates:
- March 2016
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo, Anuradhapura, Mannar, Jaffna, Trincomalee, Pasikudah, Galoya, Tangalle
Enchanting Travels took the rough outline for the individually tailored trip we wanted and followed it closely using their experience of places/hotels/activities. We were most impressed with the result. We greatly enjoyed the trip and there were no problems. They found a guide/chauffeur with excellent English language skills. We will choose them for our next Southeast Asia or Africa trip.
Tania Fraser
- Guest Country:
- Canada
- Travel Dates:
- March 2016
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Santiago de Chile, San Pedro de Atacama, Torres del Paine, El Calafate, Buenos Aires, Rapa Nui
This is the first time I’ve actually given up my travel plans completely to a company to arrange (I’m a bit of a control freak), and I was thrilled with the results. Enchanting Travels contacted me by phone to find out exactly what I wanted to do during my vacation, and then followed through on all my requests. They also provided hotel options, which I haven’t been given before by a travel company.
During the trip the local agent was in contact with me frequently, to ensure everything was going smoothly. I did have a couple questions during my trip, and my emails were answered immediately. Everyone was so helpful, and the trip exceeded my expectations. I’ve already contacted Enchanting Travels to arrange my next vacation!!
Fred Yu
- Guest Country:
- USA
- Travel Dates:
- March 2016
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, Petrohue, Santiago de Chile, San Pedro de Atacama
My 11 year old daughter and I had a wonderful time in Chile. It was a trip that she would always remember, and the stress free experience that Enchanting Travels arranged for us made taking my kid to see the world so much easier. Seeing the lake regions and hiking through volcanic ash, to the driest desert in the world was certainly an eye opening experience for us, and was certainly better than taking my daughter to Disneyland.
Nicola Mcnaughton
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – North India
- Itinerary:
- Agra, Jaipur, Udaipur, Delhi
We were very impressed with our Enchanting Travels tour – from the initial planning stage right through the tour itself. The flexibility at each location along with the wonderful driver and guides made for a wonderful trip. Enchanting Travels provided our family with an excellent experience in India and we would have no hesitation in recommending this company to friends and family; and we would definitely consider using them again for future travel.
Chris & Deb
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Varanasi,Khajuraho, Agra, Jaipur, Jodhpur, Udaipur, Cochin, Alleppey
Enchanting Travels have it down pat. Nothing was left to chance. They were totally professional in every way and a pleasure to deal with. The accommodation, the transport and the staff were all top class. I would have no hesitations in recommending them to prospective travellers.
Katherine Bachmann
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Udaipur, Jawai, Jodhpur, Jaipur, Ranthambore, Agra
As frequent travellers, we are often reluctant to engage travel consultants to assist with our itinerary and trip planning. But our experience with Enchanting Travels was nothing but positive and we are very glad we had the expert guidance of their local specialists for our trip to India. From start to finish, the attention to detail to ensure our trip was tailored to our interests and preferences was excellent. Our trip coordinator kept in touch during the trip and made sure that anything we needed was provided for. All the recommended hotels, activities and transport were well considered and the guides at each destination were friendly, enthusiastic and extremely knowledgable. We would gladly recommend Enchanting Travels to others and would engage them for future travel coordination ourselves.
Barbara & John Clark
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – Central & West India, North India, South India
- Itinerary:
- Cochin, Kollam, Thekkady, Madurai, Chennai, Bangalore, Delhi, Shimla, Chandigarh, Amritsar, Lucknow, Ayodhya, Allahabad, Bodhgaya, Patna
Enchanting Travels are warm, personable and empathetic, so they gave us the plan we wanted. They suggested activities and tours that really showed us an exciting side of India. Then they were well-connected and efficient so that the plan worked efficiently – professional guides and drivers, comfortable places to stay that had character, and realistic timings. We are now planning to use them for an international family reunion to be held in India in a couple of years.
Emily Smith
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires, El Chalten, El Calafate, Mendoza, San Pedro de Atacama, Santiago de Chile
Enchanting Travels is a highly professional company that provides outstanding service and coordination support to its clientele. I highly recommend their service if you are planning a South American visit.
Megan & Jeremy Munday
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – Central & West India, North India
- Itinerary:
- Delhi, Varanasi, Agra, Jaipur, Goa, Delhi
If you want to go to places where you think it might be too hard on your own but you don’t want the big group experience, then choose Enchanting Travels. They will work with you and develop your own tailored travel experience, which can be taken at your own pace with experienced locals!
Arun & Ravindra Sheth
- Guest Country:
- USA
- Travel Dates:
- March 2016
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Hanoi, Halong Bay, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Luang Prabang, Chiang Mai, Bangkok
Enchanting Travels was truly an enchanting experience.They are easy to work with and customize the plans per your interest. We made a three weeks trip through South East Asian countries and it was an educational and wonderful experience. We had no troubles during the entire trip and enjoyed all the guides. Lavina, our Trip Coordinator, and Ranjana, our Travel Consultant, were great to work with. Go with Enchanting with no hesitation.
Robin Van Hemert
- Guest Country:
- Australia
- Travel Dates:
- March 2016
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Delhi, Kanha, Kanha, Jabalpur, Mumbai
Enchanting Travels listened carefully to my requests, and delivered the goods. Beautifully organised and worked like clockwork. Attention to detail was excellent and supported with caring phone calls. A glorious and memorable trip and a wonderful smattering of India. Thanks and well done to all at Enchanting Travels!
Nancy & Jim Ainsworth
- Guest Country:
- USA
- Travel Dates:
- March 2016
- Traveled To:
- India – Central & West India, North India
- Itinerary:
- Delhi, Agra, Ranthambore, Jaipur, Udaipur, Jodhpur, Osian, Manvar, Chhatra Sagar, Samode Village, Delhi
We enjoy how Enchanting Travels works. From start to finish everything is done with our own unique trip in mind, taking into account our preferences and ideas. Any concerns about driving, food and lodging are off the table – everything is all arranged and works without glitches. We enjoy the flexibility of this mode of travel as well, to adjust to opportunities or personal needs that come up during the course of a longer vacation. Really, all we have to do is show up and enjoy ourselves!
Stephen Brown
- Guest Country:
- USA
- Travel Dates:
- February 2016
- Traveled To:
- Asia, India – Nepal, North India
- Itinerary:
- Delhi, Varanasi, Khajuraho, Agra, Ranthambore, Jaipur, Udaipur, Kathmandu, Delhi
Enchanting Travels made our trip to India and Nepal a deeply meaningful experience. They facilitated every step so that we could visit schools, meet villagers, see craftspeople at work, experience religious rituals, as well as see as many of the grand historical buildings as we wanted.
Our travel escorts were warm and personable, as well as extremely knowledgeable and helpful. We had always traveled on our own, with the freedom to change plans or explore, and so we were a little apprehensive about traveling with an escort and driver. Our concerns were immediately allayed after the first hour. Enchanting Travels’ staff made our personalized trip easier and hassle free. We would travel with them again in a heartbeat!
Eli & Yaffa Liebermann
- Guest Country:
- USA
- Travel Dates:
- February 2016
- Traveled To:
- India – Central & West India, North India
- Itinerary:
- Mumbai, Delhi, Agra, Jaipur, Jodhpur, Udaipur, Varanasi, Mumbai
Our decision to go with Enchanting Travels was a great one. They listened to our requests of seeing how people live, to see the culture, to walk around and feel the atmosphere, and to see holy places for all religions.
The chauffeurs and the tour guide were fabulous. Priyank was our tour guide for 10 days. He understood us perfectly: he talked clear and straight to us, and not to the front window. He answered all our questions in as much depth as we wanted. The other tour guides were great as well. I felt they had a lot of respect for all mankind. It was a great trip.
Barbara Crabtree
- Guest Country:
- USA
- Travel Dates:
- February 2016
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Puerto Varas, Bariloche, El Calafate, Ushuaia, Salta, Mendoza
I don’t have ready stories, but whenever we had a question or concern, Amelia, our Trip Coordinator, was immediately available – day or night. Her honesty about events or possible trips was refreshing. The drivers and guides that Enchanting Travels chose for us all were articulate, knowledgeable, and friendly.