
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Kendall Donaldson
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Central America – Costa Rica
We had a wonderful experience in Costa Rica thanks to Enchanting Travels! In 8 days we saw 4 different areas of the country- we saw waterfalls, volcanoes, rainforests, cities, beaches. It was exactly what I was looking for with my 3 kids (16, 18, and 21). A perfect combination of animals, adventure and beauty. I never could have planned this on my own – a special thanks to Allison Felfoldi and Claudia Coral. If I could give more than 5 stars, I would! And I look forward to using Enchanting Travels again for future trips!
Katie Ritchie
- Guest Country:
- USA
- Travel Dates:
- June 2025
- Traveled To:
- Europe – France, UK & Ireland
- Itinerary:
- Paris – London
We recently returned from a 10-day trip to London and Paris, and Enchanting Travels made the entire experience seamless and unforgettable. Elizabeth handled all of our bookings and excursions with care and attention to detail. During our trip, Vipra was on call and incredibly helpful anytime we needed assistance. She even surprised us with a thoughtful gift and champagne to celebrate our anniversary, such a kind and personal touch! The Enchanting Travels app was also super user-friendly, which made it easy to keep track of our itinerary, confirmations, and documents all in one place. Everything ran smoothly from start to finish. We’ll definitely be booking with them again!
Alex Gupta
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Asia – Japan
Enchanting Travels did an amazing job curating a memorable trip for our family to Japan. Every detail was taken care of including transportation from the airport and even taking us to each train platform. The classes we know took were also excellent including the sushi making class, the bento box making class, and the calligraphy. We had an issue with our flight coming into Japan and our trip coordinator. Anchal took care of communicating with the hotel. She was even able to get us a refund for the night we missed. Anchal was always available and ensure that every detail of our trip went smoothly. Everything was professional and done in a first class manner. I would give them my highest recommendation without hesitation.
Misty Campbell
- Guest Country:
- USA
- Travel Dates:
- May 2025
- Traveled To:
- Europe – Italy
- Itinerary:
- Venice – Florence – Rome
We had a fabulous trip, perfectly planned down to every detail. Our accommodations were fabulous in every city we visited. The tours and guides were phenomenal! I would absolutely recommend using Enchanted Travels to plan your trip of a lifetime. Elizabeth and Tasneem were the perfect travel planners for our family!
Megan Harper
- Guest Country:
- Canada
- Travel Dates:
- May 2025
- Traveled To:
- Asia – Japan
This was our first trip using Enchanting Travels, and it won’t be our last. We spent 16 days in Japan traveling to 8 different cities. Enchanting travels made this experience SEAMLESS! from the planning stages , Anita, was so caring and helped us make this trip unique to what we wanted. During the trip , Vishal, helped us if we needed anything while in Japan. When arriving in Japan, we received our very detailed book of our events and all tickets etc for the trip. Everything was meticulously detailed (exactly how I like it). They provided every information you would need throughout the trip to ensure you feel supported. Every guide was incredible, the accommodations were great! I didn’t need to think through this whole trip as I felt so cared for through it all. I found this company on this very website and I am so grateful I did!! if you want a customized trip with support and guidance – choose enchanting travels! I am already looking forward to our next adventure with them!!
Humberto Tafolla Nuñez
- Guest Country:
- Mexico
- Travel Dates:
- May 2025
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Arusha – Manyara & Ngorongoro – Central Serengeti – Masai Mara – Zanzibar
We made a family trip to Africa (Tanzania and Kenia) to celebrate my 50th Birthday. From day 1, Alison was great in understanding us and providing some great recommendations. She and Bovin (our local contact) made this trip a dream come true. They were always attentive, gave recommendations and heard all of our desires. When we had a question, they would have a quick answer. Thank you both for making this an amazing and unforgettable trip.
Heidi Benner
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Europe – France
- Itinerary:
- Paris – Normandy Region – Paris
Enchanting Travels helped make our family trip to France exceptional. We were able to experience this beautiful country without worry, stress, or frustration because of their wonderfully curated itinerary. We cannot wait to travel with them again.
Kristen Whealon
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires – Puerto Iguazú – Buenos Aires
Enchanting Travels helped us prepare a dream itinerary for our adventure trip to Buenos Aires. Every detail was perfectly planned and they provided personal support throughout the entire process. The hotels, activities, drivers and guides were all excellent.
Sara L Mesa
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Central America – Belize
- Itinerary:
- Belize City – San Ignacio – Belize City – Ambergris Caye – Belize City
My family and I had a wonderful, magical trip to Belize. With 5 days at a jungle resort and 5 days in Ambergris Caye was a perfect combination of experiences. Perfectly planned by Enchanting Travels..it couldn’t have been more fulfilling!!!
Vicki Hersey
- Guest Country:
- Canada
- Travel Dates:
- March 2025
- Traveled To:
- South America – Ecuador & Galapagos, Peru
- Itinerary:
- Quito – Galápagos Cruise – Isla Santa Cruz – Lima – Sacred Valley – Machu Picchu Pueblo – Cusco – Puerto Maldonado – Lima
We chose Enchanting Travels for a trip to Galapagos and Machu Picchu, and we are so glad we did! The guides selected were local and extremely knowledgeable. Our 3-week schedule was totally stress-free. We had not experienced this type of full service travelling before and we now know this is the only way to see the world!
Ed Pino
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Asia – Cambodia, Laos, Thailand, Vietnam
We just came back from Vietnam, Cambodia,Laos,and Thailand. From the time we first called and spoke to Kate who helped us set up our itinerary,to the time we got to all our stops,we were met by guides and drivers who were all wonderful. Knowing we had a concierge that we could call at anytime this trip was 45 days from Feb 6- March 20. This trip was a trip of a lifetime and very grateful that we found Enchanting Tours. I recommend them highly. Ed Pino Liz Baum
Edith Isaacs
- Guest Country:
- Australia
- Travel Dates:
- March 2025
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Hanoi – Halong Bay/Lan Ha Bay – Hue – Hoi An – Siem Reap – Ho Chi Minh City/Saigon
Enchanting Travels made our trip entirely stress free and easy. This meant we were able to enjoy the beauty of Vietnam and Cambodia. All our guides, drivers, hotel staff, and trip coordinators were so so wonderful and a pleasure to interact with- Can’t speak highly enough about this company.
Vicky Deacon
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires – Bariloche – El Calafate – Torres del Paine – Santiago de Chile
We had a magical 2 weeks in Argentina and Chile Enchanting Travels. We highly recommend them and will use them again. Thank you!
Pauline Hunter Kleeman
- Guest Country:
- Australia
- Travel Dates:
- March 2025
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Negombo – Sigiriya – Kandy – Nuwara Eliya – Udawalawe National Park – Mirissa/Weligama – Galle Fort – Colombo
Once again we were delighted to travel with Enchanting Travels. This was our third time and destination and they didn’t disappoint. Our driver/guide was of exceptional standard proudly showing us his country with the combination of the Enchanting team in the background making it a seamless adventure. I would recommend them to one and all.
Niki Patel
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Africa – Morocco
- Itinerary:
- Casablanca – Marrakesh – Fes – Rabat – Casablanca
Our travel agent did an amazing job organizing our Morocco trip. Everything was well-planned, from the accommodations and transportation to the local experiences and guided tours. They were super responsive, knowledgeable about the area, and made the whole process stress-free. Thanks to their attention to detail, we had an unforgettable and smooth adventure!
Carol Susan Larimore
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Asia – Malaysia, Singapore, Sri Lanka
- Itinerary:
- Cochin – Colombo – Sigiriya – Kandy – Negombo – Kuala Lumpur – Singapore
We’ve worked with Enchanting Travels on more than ten trips now………….many have been 3-5 week adventures that require tremendous attention to detail in remote parts of the world. We have never been disappointed–only incredibly delighted! Anita was amazing to work with for Sri Lanka/Southeast Asia. I had a very specific wish list and she made sure I crossed everything off of it! The itinerary was geared to our interests and the pace we prefer. Divya kept a close eye on us throughout to ensure that things went smoothly. Working with Enchanting for so many years has allowed us to build relationships that increase the quality of our experiences as time goes on. Not only do they know the best places to see throughout the world but now the bonus is that they know US! These trips keep getting better. We run out of superlatives in trying to explain just how outstanding our experiences have been since we started working with Enchanting. As long as we can drag our suitcases to an airport, we will continue to plan meaningful, life changing adventures with them. Many thanks to the entire Enchanting Team for all of the efforts in making this trip so memorable!
Rosemarie Wright
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Cape Town – Central Kruger – Victoria Falls – Johannesburg
A memorable trip to South Africa and Zimbabwe. A lot to see and a lot of history, a very memorable vacation. The safari drives are amazing and the food in all locations were delicious, you got to be open to trying different cuisine. Overall trip was the best I#ve experienced.
Shelley Ann Wilson
- Guest Country:
- USA
- Travel Dates:
- March 2025
- Traveled To:
- Polar Region, South America – Antarctica, Argentina
- Itinerary:
- Buenos Aires – Ushuaia – Ushuaia – Antarctica – Buenos Aires
From the time I landed in Buenos Aires, all the way through to Antarctica and back, Enchanting Travels organized a perfect experience. The tour guides in Buenos Aires and Colonia del Sacramento, Uruguay, were fun, informative and professional. I didn’t want the trip to end and would do it all over again. Everything was perfect!