
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Kerry Walker
- Guest Country:
- Australia
- Travel Dates:
- May 2023
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Southern Kruger, victoria Falls Zimbabwe, Chobe National Park
Wonderful choice of accommodations and transport. The activities on this trip were absolutely amazing. Very good value for money. Overall a fantastic holiday.
Carol Cisney
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Florence, Sorrento, Palermo, Rome
We were provide the best service in each of the locations we visited. Capri and Sorrento were amazing – stunning really each excursion was unique and detailed to make us feel it was designed just for us!
Shelley Scheffler
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Itinerary:
- Ljubljana, Rovinj, Plitvice Lakes, Split, Brac, Dubrovnik
This is a company that listens carefully and designs a trip according to your needs, approaches it creatively and ensures safety in your travel.
Roman Bulvarela
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto, Osaka
We had a trip of a lifetime. Enchanting Travels made sure that we could focus on the beauty of Japan without the hassles of travels. Every tour guide that we had was amazing.
James Fyfe
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Venice, Florence, Rome, Sorrento, Catania
Your Team is top notch!! From the beginning of planning stages to execution for all of our activities, you made this trip stress free and enjoyable, my Wife and I were thoroughly enjoyed, looking forward to going back in a couple years
Carlton Cartwright Jr.
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Nagano, Kanazawa, Kyoto, Hanoke
Booked a 14 day trip to Japan through Enchanting Travels. They did all of the work for us – hotel, tour and train bookings. This made travel quite stress free. I would recommend using this company.
Ian Rohr
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kushiro, Sapporo, Lake Toya, Hakodate, Osaka
Enchanting Travels is an excellent travel agency that will customize your trip to help you maximize your experience. Having private tour guides and traveling via train, bus, and metro make the trip more meaningful than your typical bus tour. We connected with the guides on a more personal level. This allowed us to ask questions and gain insight as to how the Japanese think. I recommend Enchanting Travels if you want quality service and an unforgettable trip!
Luzita Kennedy
- Guest Country:
- Canada
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome, Florence, Porto Venere, Bologna, Venice
Enchanting Travels truly lived up to its name: from planning our itinerary in a very collaborative and effortless manner to providing on-the-ground support during our trip, it was truly enchanting. I highly recommend them, and will work with them again to plan future travel.
Maureen Wilson
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Milos, Santorini
Well planned trip that tended to all of the details leaving us free to have a great vacation. Having a trip coordinator added a great sense of security knowing someone knew our whereabouts and ensured we got safely from place to place. Great excursions and accommodations.
Ellen Brotschol Noble
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Itinerary:
- Dublin, Edinburgh, London
Enchanting Travels far exceeded our expectations. This was our 1st Europe trip visiting 3 countries in 9 days and Elizabeth helped us by providing recommendations around every detail of our itinerary. Once booked, we met our trip coordinator, Ben who was great – answered questions, notified us of changes, and helped us finalize all details. While on vacation, we were able to communicate via whatsapp when needed. Extremely professional company that we would highly recommend. We are already thinking about planning our next enchanting adventure.
Paul Shaughnessy
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Kinosaki Onsen
Really exceeded my expectations with a family trip to Japan. They met and guided us through airports and train stations and made the arrival and transportation easy. The local hotels and guides and they used were exceptional and we feel we got a good value for the experience we had. I definitely would plan to use their services again for future travel.
Alison Brei
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia, India
- Itinerary:
- Jaipur, Agra, Delhi
We had a wonderful and unique experience, with many interesting tours and site visits that we would not have been able to do on our own.
Austin Dostalek
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Portugal, Spain
- Itinerary:
- Lisbon, Porto, Seville, Madrid
Enchanting allowed us to have an exciting travel experience full of fun activities and without the stress of planning.
Sheryll Young
- Guest Country:
- Canada
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Atens, Mykonos, Santorini
Our 9-day family trip to Greece was an unforgettable adventure filled with awe-inspiring history, great food, warm-hearted people, and cherished memories. From exploring the ancient ruins of Athens to the breathtaking beauty of Santorini’s sunsets, every moment was a testament to Greece’s rich history and vibrant culture. The authentic Greek cuisine delighted our taste buds, from savoring what we now know to be authentic Greek salad, creamy tzatziki and juicy souvlaki to indulging in flaky baklava. However, what truly made this trip exceptional was the genuine warmth and hospitality of the Greek people, who welcomed us and shared their fascinating stories and traditions. We extend our heartfelt gratitude to Enchanting Travels for meticulously crafting this extraordinary experience, ensuring every detail was taken care of, allowing us to immerse ourselves fully in the wonders of Greece and create memories that will last a lifetime.
Chelsea Romine
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Naxos, Mykonos, Santorini
Our trip to Greece was amazing! The Enchanting Travels team made it so easy to be able to spend time on multiple islands and were very helpful in suggesting excursions that we would enjoy based on our interests. It was a great vacation in which we got to immerse ourselves into Greek culture through history, cooking, hiking, and so much more. I will definitely use Enchanting Travels for my future travel adventures.
Barbara Bloom
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Itinerary:
- Dublin, Donegal, County Clare, Killarney, Kinsale, Killkenny
From the beginning planning stages to the completion of our journey, Enchanting Travels provided an absolutely personalized travel experience. Every effort was made to ensure that each day provided activities that met our interests and immersed us in the culture of Ireland. Our driver/guide, Liam, was the best of the best, and was a wealth of knowledge about his country. The memories of our journey will forever be narrated in his beautiful Irish voice. He provided so much more than transport; he provided a window into the history and life of Ireland. Our local guides were deeply connected to the land, and gave us intimate glimpses its scenic and cultural beauty. The hotels were thoughtfully chosen, and placed us in excellent walking locations as a hub for our adventures. We could not have possibly planned this “dream of a lifetime” adventure on our own. So much gratitude to Vivek for listening to my initial thoughts and dreams for this trip, and to Gunjan for making sure that each moment along the way was perfect!
Anna Gurevich
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – France, Italy
- Itinerary:
- Rome, Amalfi Coast, Florence, Chianti (Tuscany Winelands), Paris
Me and my husband had an incredible 2 week trip through Italy with a beautiful final few days in Paris. From the planning process to the support while on the trip, Enchanting Travels provided a bespoke experience that lead to an unforgettable vacation.
Maxine Klak
- Guest Country:
- Canada
- Travel Dates:
- May 2023
- Traveled To:
- Oceania – Australia
- Itinerary:
- Sydney, Lord Howe Island, Melbourne, Adelaide, The Ghan Northbound, Alice Springs, Ayers Rock/ Uluru, Cairns
In planning the itinerary, my interests and what was most important to me was listened to. The execution was flawless. The support was available, should I need it, and I felt like a valued customer. Would not hesitate to use Enchanting Travels in the future!