
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Clayton Rubinstein
- Guest Country:
- Canada
- Travel Dates:
- December 2022
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Buenos Aires Province, Puerto Iguazú, Mendoza
Enchanted Travels took the guessing and stress that comes along with planning a vacation and made our honeymoon a holiday we will never forget. With their on the ground knowledge and partners we felt we got to experience a great more of Argentina then we would of on our own.
Satish Singh
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Colombia
- Itinerary:
- Medellin, Cartagena
Enchanting travel created a personalized experience, with Lisa and Samuel working with us on the planning of the trip. The itinerary and the guides provided were excellent, and gave us a good understanding of the history and culture of the three diverse regions we visited. Accommodations were per our needs. We would readily use Enchanting Travel for any future trips.
Shiva Kumar
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – South Africa, Tanzania, Zimbabwe
- Itinerary:
- Arusha, Manyara & Ngorongoro, Central Serengeti, Dar es Salaam, Victoria Falls Zimbabwe, Cape Town
This was a trip of a lifetime for my family. Our travel consultant Peter did a great job, drawing up the itinerary and with perfect activities for our 11 year old and really good accommodations. Our trip coordinator Ntswaki was just amazing. She not only kept in touch with us throughout the trip, but she had our hotels leave wine and birthday cake etc, to make our trip special. She also met us at Cape Town and we enjoyed a wonderful evening Yacht with her! She went above and beyond to make sure we were well taken care of and comfortable before and during the trip. A big shout out to Estome our guide in Arusha and Serengeti, he was very knowledgeable, patient and gave us a wonderful experience throughout! Would absolutely recommend Enchanting Travels.
Stephanie Lickel
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, West Kilimanjaro, Central Serengeti, Zanzibar
This was an epic trip overall. Well planned with coordinated support that made us feel safe…especially while traveling with 3 young kids! From the Maasai Village experience, to a 6 unforgettable days in our 2 bedroom villa in the four seasons to snorkeling in our yacht in Zanzibar. Alison planned a beautiful trip and Ben was a fantastic and responsive trip coordinator. The transportation and internal flights, logistics were all well done. A particular shout out to Ben for the last min Maasai village overnight experience with a matching host family. Epic.
Josh Cohen
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Thailand, Vietnam
- Itinerary:
- Hanoi, Halong Bay/Lan Ha Bay, Ninh Binh, Bangkok, Chiang Mai, Phuket
Second time we have used Enchanting. First trip was to South Africa and this trip was Vietnam and Thailand. We’re from Chicago and took our 3 teenage girls to Vietnam and Thailand. I cant say enough about Enchanting. They helped us plan the trip and arranged transportation, guides and excursions. They are so reliable and everything is personal and customized. They vet the guides and the tours and I love that Kurt planner was there for me 24-7 via WhatsApp if there are every issues. I can say the activities they planned our trip were unique, cultural and customized. We loved the hotels (5 different ones, from Bangkok to Hanoi to Phuket). What was also huge was the shuttling us. They were there with their drivers and big minivans to pick us up at airports and shirtless us around. We had 5 flights within Vietnam and Thailand and the guides and drivers picked us up and dropped us off with no issues. The guides even walked into each airport with us and help us check in. Really a great travel experience.
Caroline Binette
- Guest Country:
- Canada
- Travel Dates:
- December 2022
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Auckland, Rotorua, Tongariro National Park, Wellington, Christchurch, Mt Cook, Tekapo, Queenstown
The personalisation and the experience given by this team makes it an amazing, worry free travel tailored to our need. we loved it
Michael Wysong
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Yava, Borneo, Ubud, Nusa Dua
Enchanting Travels makes an ‘off the beaten track’ experience stress free and ensures memories for a life time.
Catherine Bauer-Brown
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, Puerto Varas, Punta Arenas, Torres del Paine
Enchanting travels was great to work with from beginning to end. We will definitely consider using them again for our future adventures. (5 stars).
David Leiker
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Bariloche, El Chaltén, El Calafate
From start to finish, the trip was well planned and we were taken care of every step of the way. Absolutely worth it and truly, “The Trip of a Lifetime!”
Sade Udoetuk
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Eastern Cape Game Parks
We were able to do so much and see much in our short time in Cape Town with Enchanting Travels. The planning and execution were top notch and left our multi generation group satisfied yet not overwhelmed.
Allison Melchert
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto
We weren’t sure what to expect with a private tour, but were blown away with how taken care of we felt. Every aspect of our trip was just amazing. We could enjoy and soak in each activity and moment without worrying about any logistics. We will travel again with Enchanting Travel.
Collin Sewell
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires
Bronwen and Amelia were great help in coordinating a short time frame into two days packed with great experiences.
Thiru Annaswamy
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, San Pedro de Atacama, Puerto Natales
We were a family of four including 2 adult children who wanted an once-in-a-lifetime adventure. Planning such a custom trip to tailor all our needs appeared to be a challenging task. Working with travel consultants at Enchanting Travels made this possible seamlessly, and delivered us an unbelievable vacation with memories to last a lifetime.
Katherine Candiotti
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Winelands, Southern Kruger
Shaun worked with us, our schedule and incorporated all the activities we wanted into our trip. She communicated well and was very nice throughout the process. Pricing was transparent and we were able to make payments over a few months which was great (because a trip like this is such a big investment for us). Having the “onsite coordinator” made a big difference when the two things went wrong, she was readily available and communicated as quickly as possible to try and fix our issues. Overall everyone during the trip and the activities were amazing and this was definitely a trip of a lifetime. It was great to not have to think about the plan, it was written down and we knew someone was coming to meet us/pick us up for the activity of the day. Perfect balance of relaxing and fun.
Berlina Ceguerra
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Asia – Japan
- Itinerary:
- Hakone, Kyoto, Osaka, Hiroshima
We thoroughly enjoyed our vacation to Japan. Enchanting Travels did an amazing job planning this trip with us. I appreciate their partnership, responsiveness and overall attention to every detail. Once we were there, the guides were amazing! Our trip was effortless and so enjoyable because of all the great preparation and implementation done by Enchanting Travels.
Catherine Callen
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- Oceania – Australia
- Itinerary:
- Sydney, Melbourne, Ayers Rock/Uluru, Port Douglas, Airlie Beach
Enchanting Travels took care of all the small details. All we had to do was show up and follow the script!
Brian Bradbury
- Guest Country:
- USA
- Travel Dates:
- December 2022
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Santiago de Chile, Puerto Varas, Puerto Natales, El Calafate, El Chaltén, Buenos Aires
We truly had a vacation of a lifetime.
Glenn Taylor
- Guest Country:
- UK
- Travel Dates:
- December 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Central Kruger, Cape Town, Winelands
Enchanting Travels organised a fantastic trip with us, we thoroughly enjoyed the trip itself and felt very supported by the team at every step of the process – from the exploration of the potential itinerary to eventual arrival and trip itself. We had an unexpected modification of the itinerary due to a flight delay and our trip coordinator was fantastic in helping us to re-arrange everything and reduce stress. The itinerary was great and we very much enjoyed every part of our trip!