
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Judith Neveau
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – Kenya, Rwanda, Tanzania
- Itinerary:
- Kigali, Volcanoes National Park, Nairobi, Masai Mara, Northern Sergenti, Manyara & Ngorongoro, Zanzibar
We returned to Enchanting Travels for a second Africa trip because we trusted the company to really hear our wishes, to plan great venues and experiences and to be there for us every step of the way. That certainty is worth a lot.
Peter Elliott
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – Kenya, Tanzania, Uganda
- Itinerary:
- Nairobi, Meru National Park, Lake Turkana, Samburu, Laikipia, Lake Nakuru & Lake Elementaita, Lake Baringo & Lake Bogoria, Kerio Valley, Mt. Elgon, Kjdepo Valley, Murchison Falls, Ziwa Rhino Sanctuary, Kibale, Queen Elizabeth North & South, Mgahinga, Lake Mburo, Ssese Island, Entebbe, Jinja & Nile, Lake Victoria, Masai Mara, Tsavo West & East, Kenyan Coast, Mombasa, Lamu
Just returned from 2 months in Kenya and Uganda. Awesome experience. The scenery, the people and of course the birds and animals were amazing. Trip of a Life Time.
Teresa Leung
- Guest Country:
- Canada
- Travel Dates:
- September 2022
- Itinerary:
- Azores, Porto, Lisbon, Algarve
Enchanting Travels is first class all the way from the planning, tours, activities, guides and drivers. We had one of the best trips of our lives in Portugal and definitely a great honeymoon. We highly recommend Enchanting Travels!
Brandt Loev
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kanazawa, Kyoto, Koyasan, Hakone
Knowledge and friendly guides. Organized packet on arrival.
John lingle
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Itinerary:
- Bled, Rovinj, Split, Hvar, Dubrovnik, Herceg Novi
Excellent planning , all activities drivers and schedules were right on time and very nice people to conduct bike and walking tours.
Marc Zweig
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – Kenya, South Africa, Tanzania, Zambia
- Itinerary:
- Johannesburg, Lower Zambezi, South Luangwa, Nairobi, Laikipia, Masai Mara, Zanzibar
Enchanting Travels Is an excellent choice for a private tour of your choice. They will work with you tirelessly to provide you with an experience that you want to do. And once the itinerary has been planned out they follow through to every last detail.
William Tryon
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – Morocco, South Africa, Zambia
- Itinerary:
- Johannesburg, Kafue National Park, South Luangwa, Lower Zambezi, Lusaka, Fes, Merzouga, Agdz, Marrakesh, Essaouira
Enchanting is willing to make any desire work for any reason in any country. We have recommended many friends who have taken trips and we apparently have more waiting in the wings to travel with Enchanting.
Katherine Bangs
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Itinerary:
- Rome, Florence, Amalfi Coast, Lake Garda
If you’re hesitant about booking with an agency, just do it. The little things add up (transportation, language barriers, help in a crutch) that working with ET made so much easier. Well worth the investment!
Gary Babik
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Europe – Italy
- Itinerary:
- Milan, Verona, Florence, Rome, Naples, Sorrento
From the minute we started talking about our trip, the support has been phenomenal! From choosing a customized itinerary to the day to day activities, we have had excellent support and assistance! Tasneem was a huge help making sure everything went perfectly without any issues, and was available to answer any questions throughout our entire vacation.
Colette Calame
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg, Eastern Cape Game Parks, Madikwe, Central Kruger
We are so pleased with our experience using Enchanting Travels for our first South Africa Safari. We wanted a varied experience and Rose, our agent did an amazing job organizing 3 different areas of South Africa with 3 beautiful luxury lodges and game reserves. Rose managed all of the booking and we had a wonderful seem-less trip. We had an amazing trip coordinator, Ntswaki, who met us in the airport in Johannesburg when we arrived. Ntswaki made sure everything went smoothly as we traveled from Johannesburg to the Eastern Cape and stayed in Kariega for 3 nights then a charter flight to Madikwe for 2 nights and 3 days and finished at Thornybush to celebrate our anniversary. We traveled from the US and were happy with how smoothly everything ran and the lodges were top notch. We had very little knowledge about traveling in South Africa and Enchanting handled all of the details and got us to each destination with out a snag. We had no worries as all of the airport transfers were seem-less as there was a representative to meet us as we departed our flights and they helped with luggage and check-ins. I can not say enough good things about Enchanting and the most amazing first trip to South Africa we could hope for! Thank you Enchanting for giving us a trip if a lifetime!!
Beverly Krabsen
- Guest Country:
- Canada
- Travel Dates:
- September 2022
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Paracas
Enchanting Travels organized an excellent trip for our Peru experience. The itinerary was set up to meet are personal interests and feel we had a good experience of the country and the food and culture of Peru . We felt supported throughout the trip and appreciated Samuel contacting us throughout the trip to ensure our needs were met. Thank you Enchanting. I will recommend you to family and friends.
Renee Gallagher
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Europe – Italy
- Itinerary:
- Palermo, Taormina, Ragusa
We loved our 8 day trip to Sicily! We visited three cities that truly gave us the full Sicily experience. The hotels were fantastic and well located. We enjoyed all of our tours and activities, and the cooking class was especially fun! We will definitely use Enchanting Travels again and again.
Daryl Brosnan
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Africa – Kenya, Rwanda, South Africa, Tanzania, Zimbabwe
- Itinerary:
- Kigali, Volcanoes National Park, Manyara & Ngorongoro, Northern Serengeti, Masai Mara, Laikipia, Nairobi, Victoria Falls Zimbabwe, Cape Town
From the planning stage to the last moments in Africa we had a fantastic trip. Enchanting Travels made the trip a most wonderful experience. The detailed coordination throughout the trip made the travel carefree. We would highly recommend the Enchanting Travels team for your trip of a lifetime.
Jeffrey Fortin-Simpson
- Guest Country:
- Canada
- Travel Dates:
- September 2022
- Itinerary:
- Nairobi, Manyara & Ngorongoro, Northern Serengeti, Masai Mara
Enchanting Travels really made our honeymoon trip special and unforgettable. We are going back in 5 years! The service was professional and thorough. We don’t feel like we were missing anything. The itinerary was great and the options presented were representative of what we explained we want to experience.
James Howe
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Itinerary:
- Galway County, Kilkenny, Dublin, Loch Lomond, Inverness, Edinburgh
The trip was wonderfully planned and we stayed in fantastic hotels. The one or two complications we encountered along the way were quickly handled by our on-call Travel Coordinator.
Dianne Cullen
- Guest Country:
- Canada
- Travel Dates:
- September 2022
- Traveled To:
- Africa – South Africa
- Itinerary:
- Johannesburg, Southern Kruger, Cape Town, Winelands, Little Karoo, Garden Route, Eastern Cape Game Parks, Port Elizabeth, Great Karoo
I was very impressed with the responsiveness of our Travel Consultant, Anna and trip coordinator, Ruth. Our decision to travel was on pretty short notice. Anna was on top of the planning immediately. She listened carefully to what we wanted and quickly put it all into place! It was a delight to work with her! Once the trip was confirmed we were connected to Ruth who was readily available to help with any problems. The trip exceeded our expectations!
Norma Thompson
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Itinerary:
- Cotswolds, Derbyshire Dales District, London
Enchanted Travels is a top-notch travel agency. All the requests I had were made available and my daughter and I had the best vacation in the U.K. The agency provided drivers that were professional and drove us to our destinations. I would use the travel services again for a future trip!
Ana Ruzo
- Guest Country:
- USA
- Travel Dates:
- September 2022
- Traveled To:
- Asia – Thailand
- Itinerary:
- Bangkok, Khao Sok, Koh Samui
Enchanting travels was exactly what we were looking for. We both have very busy schedules and they made the planning and the execution of the trip so simple. Really allowed us to enjoy the trip the entire time! Will definitely use them again!