
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Jonas Williams
- Guest Country:
- USA
- Travel Dates:
- September 2018
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Cape Town, Winelands, Kruger South, Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Johannesburg
We were recommended by friends to use Enchanting travel to help plan our Africa Experience. From first contact to the conclusion of the trip Enchanting travel supported our every need and looked after every detail. Our trip was absolutely flawless and an experience of a life time. I would be happy to discuss our trip with any potential customers as we feel our agenda gave us the perfect overview of sights, culture and safari activities. We came home and feel we missed nothing.
Richard Boon
- Guest Country:
- Australia
- Travel Dates:
- September 2018
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Laikipia, Meru National Park, Samburu, Masai Mara
We have had 2 wonderful holidays with Enchanting Travels. Both were different, but equally Enchanting planned amazing experiences , I feel the run of the mill tour agencies do not try to cater for the individual clients likes and wishes. I will always now contact Enchanting Travels first when planning future holidays.
Timothy Stewart
- Guest Country:
- USA
- Travel Dates:
- September 2018
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Victoria Falls Zimbabwe, Chobe National Park
Both Jojo and Nitika were very professional and helpful. However due to our circumstances of during the trip of a plane cancellation, Nitika went above and beyond in order to help on things that were not necessarily her job or responsibility. We needed her and she was there!!! Jojo pursued every detail until she got it the way we wanted the trip to go. She never cut corners and always wanted to make sure we got what we wanted in the quote process. That made me believe the rest of the trip would go that way as well…..it did!
Daniel Solakian
- Guest Country:
- USA
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Manyara & Ngorongoro, Serengeti (Northern), Zanzibar Stone Town, Zanzibar, Dar es Salaam
Africa was amazing, EnchantingTravel was amazing, everything about our trip was amazing. Enchanting Travels helped us every step of the way. Our accommodations were perfect and so were the activities. I wish I could go back right now.
V Padmanabhan
- Guest Country:
- Singapore
- Travel Dates:
- August 2018
- Traveled To:
- Asia – Laos
- Itinerary:
- Luang Prabang
Really appreciate how everything is seamlessly arranged and choreographed – from the planning stage to the trip. Plus knowing that there is someone available 24/7 in case it is needed is very comforting.
Russell Cail
- Guest Country:
- Australia
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Nairobi, Nakuru & Elementaita, Laikipia, Masai Mara, Arusha, West Kilimanjaro, Tarangire, Manyara & Ngorongoro, Serengeti (Northern), Arusha
I came to Angela Wright with a big bucket list of things that I particularly wanted to do. Angela came up with all the options and helped me to hone them all into a single package. Maryanne then took over and did the fine tuning and followed our progress. It was good to know that backup was not too far away if needed. The accommodation and food was first class and the guides/drivers were excellent and very knowledgeable. The staff in camps were very friendly and helpful. We enjoyed meeting the local people whenever we had the chance.
Marsha Yousef
- Guest Country:
- USA
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Kenya, Tanzania, Zimbabwe
- Itinerary:
- Nairobi, Victoria Falls Zimbabwe, Nairobi, Masai Mara, Serengeti (Northern), Manyara & Ngorongoro, Nairobi
Enchanting Travels planned our trip specifically with what we wanted and needed from our trip. I couldn’t have asked for a better once in a lifetime trip.
Ayad Gharghoury
- Guest Country:
- USA
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Kenya, Tanzania, Zimbabwe
- Itinerary:
- Nairobi, Victoria Falls Zimbabwe, Nairobi, Masai Mara, Serengeti (Northern), Manyara & Ngorongoro, Nairobi
This is an amazing operation, start to finish. The support we received throughout the trip was first-rate. And even when some minor missteps occurred, the staff not only corrected them, but clearly went out of their way to make up for them. We will certainly travel with Enchanting Travels again & again.
Lawrence Weiss
- Guest Country:
- USA
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Cape Town
The African guides and people were delightful! The safaris were amazing and the guides did their best to make sure we saw a variety of animals.
Shashi Kiran Ambastha
- Guest Country:
- Oman
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Masai Mara, Kenyan Coast
Trip to Kenya – a memory to cherish. Thanks to Enchanting Travels for planning the trip for us. Their attention to small details such as noticing my mother’s birthday from passport and throwing a surprise at the hotel we stayed at, is what we cherish. During every trip with Enchanting Travels we end up making more friends.
Alison Aumann
- Guest Country:
- Australia
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Cape Town, Overberg, Cape Town, Hwange, Victoria Falls Zimbabwe, Chobe National Park, Johannesburg, Kruger (Central), Johannesburg
Definitely would chose Enchanting Travels to travel with again. I had the most amazing trip in Africa. Great planning and support to ensure a fabulous holiday
Janine Hales
- Guest Country:
- USA
- Travel Dates:
- August 2018
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Bali,Ubud, Labuan Bajo, Bali, Seminyak, Denpasar
Enchanting Travels made our trip to Bali an experience we will always remember. From the initial planning stages to the actual execution of the trip, the staff was very professional and helpful. During the trip, our guide and driver were flexible, fun-loving and worked hard to make sure the trip was everything we wanted. What a stress-free way to travel!! Thank you so much for the wonderful memories.
Arthur Elliot Karasik
- Guest Country:
- Canada
- Travel Dates:
- August 2018
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Hanoi, Halong Bay, Hoi An, Ho Chi Minh City/Saigon, Siem Reap
Well organized, felt safe and totally at ease. We were confident that any problems that arose, would be solved
Chris Golten
- Guest Country:
- Australia
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Botswana, Kenya, South Africa, Zimbabwe
- Itinerary:
- Cape Town, Rovos Rail (Cape Town – Pretoria), Pretoria, Chobe National Park, Victoria Falls Zimbabwe, Kruger South, Nairobi, Laikipia, Masai Mara, Nairobi
Our trip through Africa was expertly handled by Enchanting Travels. Every detail went to plan which was a first for the four of us. From Cape Town, Rovos Rail, Botswana, Victoria Falls, Kruger South and two Safari destinations in Kenya, the wildlife and friendliness of the African people were incredible. The accommodation, food and many wonderful experiences that were arranged by Enchanting Travels exceeded expectations throughout and Angela really listened to what we wanted then organised everything perfectly. Africa was amazing, Enchanting Travels was excellent and thanks to Florian for his warm hospitality. Would definitely book another journey through Enchanting.
Elliot Goldenberg
- Guest Country:
- Canada
- Travel Dates:
- August 2018
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Nairobi, Nakuru & Elementaita, Masai Mara, Serengeti (Central), Manyara & Ngorongoro, Kilimanjaro
Enchanting Travels was there every step of the way and very responsive to any requests made during the trip. Our trip coordinator (Florence) in particular made sure to check in on us on a regular basis and even arranged a surprise goodbye dinner for the group!
Marianne Oort-Lissy
- Guest Country:
- Netherlands
- Travel Dates:
- July 2018
- Traveled To:
- India – South India
- Itinerary:
- Delhi, Cochin, Kanchipuram, Bangalore
I have been using Enchanting Travels since 2006 and will certainly continue to use them in the future.
Robert Ironside
- Guest Country:
- Canada
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Kenya, Tanzania
- Itinerary:
- Zanzibar, Manyara & Ngorongoro, Serengeti (Central), Masai Mara, Nairobi
Overall a great experience from beginning to end. The staff at Enchanting Tavels were very attentive, friendly and knowledgeable.
Frank Gorecki
- Guest Country:
- USA
- Travel Dates:
- July 2018
- Traveled To:
- Africa – Zambia
- Itinerary:
- Victoria Falls Zambia, South Luangwa, Lower Zambezi, Kafue National Park, Lusaka
This itinerary provided an amazing, Nat Geo level, wildlife experience, founded in the bush walks and the game drives with knowledgeable, enthusiastic guides. And the accommodations were superlative, and of course it only was improved by having wild animals wondering through the camps.