
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Sarah Hicks
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Nagano, Kanazawa, Kyoto, Osaka
Where to begin! We have been planning this trip since 2019 and throughout the pandemic our agents with Enchanting Travels continued to keep us informed with everything that was happening regarding traveling globally and continued to help us with decision-making for our trip. We were reassured and never felt pressured, in fact we felt informed and comfortable knowing that our agents cared about us and our pending trip. So when the time finally came for us to travel, we were more than excited! Upon our arrival, everything (and I mean everything) went according to plan! All we had to do was show up! Our itinerary was beautifully laid out and it had all of our hotel and guide information on it, it was very easy to follow! Plus the tours that our agent booked were exactly what my husband and I wanted. We had such a magical experience and everything was carefully planned and thought of. We will definitely be using Enchanting Travels again for our future overseas traveling. Thank you to everyone who assisted us during our travel planning and experience, we cannot express in words how truly grateful we are. Definitely a trip to remember!
Alan Vollweiler
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Iceland
- Itinerary:
- Reykjavík – Flúðir – Vik – Skaftafell / Kirkjubæjarklaustur – Hella – Reykjanes / Blue Lagoon
We had a wonderful experience with Enchanting Travels. The planning is excellent, and we never had to deal with unexpected problems. We will be excited to go on our next Enchanting Travels adventure.
Adrian Garcia
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires – Mendoza – El Calafate – Torres del Paine – Santiago de Chile
Our experience with Enchanting Travels was nothing short of exceptional. From start to finish, their team exhibited unparalleled expertise, curating a tailored itinerary that exceeded all expectations. The seamless coordination, attention to detail, and outstanding customer service made our trip an unforgettable adventure. We wholeheartedly recommend this agency to anyone seeking a top-tier travel experience.
Craig Ichinose
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – UK & Ireland
- Itinerary:
- Dublin – County Clare – Kilkenny – Dublin
Ireland offers much to see and experience on a cultural and historical level. The people are friendly, the food is very vibrant and seeing as much of the country from Dublin to the west coast is well worth the journey. Enchanting Travels made all this possible with a tight, yet comfortable itinerary that allowed us to enjoy various aspects of Ireland and its culture and people.
Anthony Angelino
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Florence – Rome – Naples – Sorrento – Sorrento
Putting together your own package is the best way to get to do and see the things you want but having a professional help you giving you ideas and pointing out certain issues is absolutely great. Thank you, Enchanting Travel. Especially Kate.
Kaileen Cullen
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Florence – Venice – Como – Milan
From the first planning call to the last day of the trip, Enchanting Travels took excellent care of us. The coordinator was very knowledgeable and got to know us before scheduling any activities. The accommodations were exactly what we expected and where there was any concern, remedial action was swiftly taken. Thank you again for your services, you really went above and beyond! Can’t wait for our next adventure!
Kelley Kramer
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Rome – Naples – Sorrento – Naples
Vipra and Nurit and Enchanting Travels team were amazing. We’ve already recommended EC to friends and family. Our trip was seamless from start to finish. Drivers waiting for us at every stop and amazing excursions. Nurit was very patient as we planned going back and forth with us many many times until the trip was perfect!
Danny Martinez
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome – Amalfi Coast – Florence
Enchanting Travels takes the stress out of planning a wonderful trip. They help book the best hotels and create the best itinerary for you while traveling. I highly recommend them and will be booking my next trip with them in the future!
Kirstine Gaven
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Saint Paul de Vence – Nice – Éze – Nice
I had zero stress planning this itinerary! I would change nothing! We had the most amazing experience; the destinations were above all expectations. I will definitely use Enchanting travels for future trip planning!
Rebecca Garcia
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Kauai, Big Island of Hawaii
My husband and I took an amazing honeymoon/one year anniversary trip to two different Hawaiian islands. The communication Mary and Vanesa provided us was great! Couldn’t have asked for a better trip! We had a last minute issue with our car rental and Vanesa went above and beyond for us to make everything work.
Ranjani Chandramouli
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Portugal, Spain
- Itinerary:
- Lisbon – Porto – Barcelona – Seville – Madrid
Enchanting truly makes your trip an enchanting experience!! I have used them a few times with the same results. They are all so nice and willing to work with you and make it that very special experience
Gemma McLendon
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Santorin, Naxos
Enchanting Travels is the first travel agency I have ever used. The trip was the first overseas trip I have ever been on. Enchanting Travels really listened to what I wanted, asked plenty of questions so that they understood my goal for the trip, offered suggestions that made our trip even better, and kept in contact with me from start to end. They are very knowledgeable about the locations, the customs of the regions, and what the best experience for you will be. This may have been my first trip, but it will not be my last, and I will definitely be using Enchanting Travels again!
Mar Cano
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto
From planning to execution the trip was excellent. Loved everyone’s professionalism, flexibility and genuine interest in making your trip special and worth it.
Kathleen Linn
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – UK & Ireland
- Itinerary:
- London, Bath, Oxford
Enchanting Travels really took the work and worry out of traveling. We loved that the hotels and drivers were all arranged ahead of time for us.
Alissa Amidon
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – France
- Itinerary:
- Paris, Normandy Region, Loire Valley
As someone who travels extensively and has extremely high standards for service and accommodations, Enchanting Travels exceeded my expectations on multiple occasions. It is stress free travel supported by an amazing team of people.
Julie Altieri
- Guest Country:
- Canada
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Sorrento, Rome
From the moment we arrived in Sorrento to our last glimpse of Rome, Enchanting Travels ensured that our Italian escapade was nothing short of magical. The seamless transportation arrangements took away all our travel anxieties. Our accommodation in Sorrento offered breathtaking vistas and a taste of authentic Italian hospitality. The boat tour of the Amalfi coast was the highlight of our trip, revealing the untouched beauty of the shoreline. Kudos to the Enchanting Travels team for curating such an unforgettable experience. We can’t wait to embark on another journey with you!
James Kirby
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Osaka, Hakone
This trip was flawlessly executed and the various guides were first rate. Each was friendly, very knowledgeable and on time for each planned excursion. The coordination with the trip coordinator was timely and very helpful.
Elizabeth Villanueva
- Guest Country:
- USA
- Travel Dates:
- September 2023
- Traveled To:
- Europe – Portugal
- Itinerary:
- Porto, Sao Miguel Island, Ponta Delgada, Lisbon
Everything from hotels and activities to transportation was well executed.