
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Susana Tiu
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Kruger Central, Johannesburg
Thank you Enchanting Travels for an absolutely amazing vacation! You have surpassed all of our expectations. From the exceptional customer service, the customized itineraries, the attention to detail and finally delivering as promised-this was the vacation of our dreams. Can’t wait to plan another one with you guys!
Tori Soper
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Arusha, Manyara & Ngorongoro, Serengeti (Central), Usambara Mountains, Pangani, Dar es Salaam
Having a partner in planning our first safari made us feel confident while walking into something completely new to us. Danielle, our Travel Consultant at Enchanting Travels, was very proactive in helping us pull together an itinerary that went beyond our expectations. While on the ground, we were well taken care of with transportation and accommodations that we rarely had to consider the logistics and could focus on the trip itself. We’ll definitely be using Enchanting Travels for our upcoming adventures.
Anita Patel
- Guest Country:
- New Zealand
- Travel Dates:
- June 2017
- Traveled To:
- Asia – Myanmar
- Itinerary:
- Yangon, Bagan, Inle Lake, Pyin Oo Lwin, Hsipaw, Mandalay, Bagan
If you a passionate traveler and you want a stress free, safe and personalized travels – Enchanting Travels is the best you’ll experience
Anne Peace
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Victoria Falls Zimbabwe, Lake Kariba & Matusadona, Hwange, Chobe National Park, Okavango Delta, Maun
Planning a safari for the first time is overwhelming and Angela, our Travel Consultant, was beyond helpful in guiding us to prioritize what we saw, making excellent choices of lodges and maximizing our game sightings within a modest time frame and budget. We talked to several other travel organizations and none of them came close to offering the same great deal and the outstanding experience. Enchanting Travels makes what could be hard traveling so easy and so exactly a genuine insight into the places we went that I can’t imagine ever going to exotic locales without them.
Carolyn David
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Hwange, Chobe National Park, Savuti & Linyanti, Johannesburg
We have used Enchanting Travels twice to help us with our African adventures, and totally appreciate the details and planning. Visiting several countries in Africa requires transfers planning, and Loise, our Travel Consultant, and Sneha, our Trip Coordinator, were on top of everything. We missed our flight from the States to Africa (because of mechanical issues with the plane) and missed one day of our trip, but Enchanting made possible to continue without any issues once we actually got to South Africa, and they were willing to talk to us no matter what the situation was.
Vijay Kayath
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Kilimanjaro, Arusha, Manyara & Ngorongoro, Serengeti (Central)
We have been planning a safari tour of Tanzania and searched the internet to find a Travel Consulting Company which could help us customize our itinerary and take care of the entire trip from beginning to end. After reading the reviews of several travelers and speaking to some who had used Enchanting Travels, we decided to use Enchanting Travels. We are so glad that we made that decision.
We received complete support from Enchanting’s travel experts from day 1. They were very prompt in developing an itinerary that fit into our budget and interests; answered all our questions in detail with clarity and advised on cost impact of various options and special arrangements we wanted to make. The Trip Planner Mr. Corin Gallagher and Trip Coordinator Ann Gathoni were exceptionally good and had intimate knowledge of the local areas. They were always there to answer our questions until our tour concluded. The tour guides and drivers Enchanting arranged for us were very knowledgeable, trustworthy, polite, friendly and communicated with us in excellent English. The hotels and camps Enchanting selected for us were also excellent.
Overall, every member of our group of ten were absolutely thrilled by the experience of a life time. I have no hesitation to recommend Enchanting Travels to anyone who is looking for a dependable and affordable Travel Consulting Company whose priority is Customer Service.
Alison Love
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Asia, India – Maldives, North India, Sri Lanka
- Itinerary:
- Delhi, Agra, Ranthambore, Varanasi, Mumbai, Negombo, Sigiriya, Kandy, Male
Enchanting Travels customizes every aspect of our travel which perfectly suits our needs. The staff is knowledgeable, professional, patient, fun and personable, as well as attentive to all our needs throughout our trip. We also enjoy all the private transportation, private tours and luxury accommodation. We feel like the kings and queens when we travel with Enchanting. Enchanting offers the perfect travel experience for us!
Jeremy Burger
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Java, Yogyakarta, Bali, Pemuteran, Bali, Munduk, Bali, Ubud, Lombok, Gili Trawangan, Denpasar
Enchanting Travels did a wonderful job at helping to craft and support an unforgettable trip that we would not have been able to plan and coordinate on our own! Having all of our transportation and logistics arranged to and from our hand-picked hotels and activities provided peace of mind that allowed us to focus on enjoying our trip, while feeling safe and comfortable the entire time!
Colette Battaglia
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Asia – Indonesia
- Itinerary:
- Denpasar, Bali, Sanur, Ubud, Munduk, Yogyakarta
After trips with Enchanting Travels to Argentina, India and Indonesia, we continue to be very impressed with the professionalism of their company and the way they treat their guests. Each trip has been exceptional and we will continue to travel with them and recommend them to others.
Vijay Kayath
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Kilimanjaro, Arusha, Manyara & Ngorongoro, Serengeti (Central)
Truly Great People
Three years ago, we booked a safari tour of Tanzania through Enchanting Travels after reading the reviews of several travelers and speaking to some who had used them. We were looking for a Travel Consulting Company which could help us customize our itinerary and take care of the entire trip from beginning to end. We received complete support from Enchanting’s travel experts from day one. They were very prompt in developing an itinerary that fit into our budget and interests; answered all our questions in detail with clarity and advised on cost impact of various options and special arrangements we wanted to make. The travel planners, tour guides and drivers Enchanting arranged for us were knowledgeable, polite, friendly, and communicated with us in excellent English. The hotels and camps Enchanting selected for us were also excellent. Overall, every member of our group of ten were absolutely thrilled by the experience of a lifetime.
Based on that experience, our group again booked a tour of Japan coinciding with the Cherry blossom season. Just before our tour date, the Covid19 pandemic raised its ugly head and we had to postpone our trip and later cancel it entirely. The folks at Enchanting Travels, starting with Devika Ray and Lisa Fox understood the implications of this unprecedented global situation, our health risks, and the huge financial loss we were facing due to the cancellation of the trip. They worked diligently with their travel partners in Japan and issued for Credit Vouchers for us for a future trip (of course, only after the Covid19 threat vanishes). That was a very fair deal. We are extremely pleased with the professionalism, efficiency, and promptness with which they handled our plight. Devika Ray and Lisa Fox were immensely helpful throughout.
I have no hesitation to recommend Enchanting Travels to anyone who is looking for a dependable and affordable Travel Consulting Company whose priority is Customer Service.
-Vijay Kayath
Sugar Land, Texas, USA
Aaron Fried
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Puerto Maldonado, Cusco, Colca
Enchanting Travels helped design a trip that integrated elements of our personal interests with the must-see attractions of our destination. In our case that included a mix of activity and relaxation, history and luxury, and special attention to our interest in all things food-related!
Gaye Jennings
- Guest Country:
- Australia
- Travel Dates:
- June 2017
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Jaipur, Samode Village, Jodhpur, Udaipur
Enchanting Travels is one of the most professional companies we have dealt with. Our holiday in India was a magical experience and one we will never forget. Our chauffeur Dev and all our guides were knowledgeable and nothing was ever too much trouble. The hotels we stayed in were wonderful and all the staff were so accommodating and in many cases we were given upgrades. It was a holiday we did not want to end.
Antoinette Graham
- Guest Country:
- USA
- Travel Dates:
- June 2017
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Ranthambore, Jaipur, Jodhpur, Udaipur
When traveling to Asia use Enchanting Travels. They were very professional, helpful in choosing our activities and accommodations; they employ some of the best people. Thanks to the entire team for making my trip one of pure comfort and joy.
Stephanie Salinas
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- South America – Peru
- Itinerary:
- Cusco
I highly recommend Enchanting Travels! I look forward to working with them again on my future trips. They took the logistic headache out of my planning so my group could fully enjoy the trip!.
Dirk Van Elst
- Guest Country:
- Australia
- Travel Dates:
- May 2017
- Traveled To:
- Africa – Kenya, South Africa, Tanzania
- Itinerary:
- Johannesburg, Kruger South, Johannesburg, Chobe National Park, Victoria Falls Zimbabwe, Hwange, Johannesburg, Nairobi, Laikipia, Masai Mara, Serengeti (Central), Manyara & Ngorongoro, Tarangire, Zanzibar, Dar es Salaam, Johannesburg
We are typically “do it yourselfers” and this was our first experience of entrusting the organisation of our holiday to a third party. Having experienced the Enchanting Travels expertise and experience, we have no hesitation in recommending Enchanting Travels. We will definitely use them again when we plan our next big trip, to South America
Ronna & Mark Stolman
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- Asia – Cambodia, Laos, Thailand
- Itinerary:
- Singapore, Chiang Mai, Chiang Rai, Huay Xai / Mekong, Luang Prabang, Siem Reap
For those who love to travel and experience new places you can’t make a mistake having Enchanting Travels plan your vacation.
Rick Hull
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Puerto Iguazú
Enchanting Travels. The name says it all. Totally. Our trip was well thought out and designed to exceed our expectations. So well done, we are amazed and will be back for more.
Melissa Cadena
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- India – North India
- Itinerary:
- Amritsar, Delhi, Jaipur, Agra, Delhi
This was absolutely amazing! We spent 9 or so days traveling throughout India and Enchanting Travels was very hospitable and flexible! Our tour guides were personable and funny, as well as knowledgeable. All of the hotel accommodations were clean and beautiful. I think the real difference for me was with our Trip Coordinator and how she would reach out daily to ensure we were enjoying ourselves and making herself available if any problems arose. I would strongly recommend Enchanting Travels and if you can, request for our guide Dependra Singh Rathore!