
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Sonia Flores
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- Asia – Cambodia, Laos, Thailand, Vietnam
- Itinerary:
- Bangkok, Chiang Mai, Luang Prabang, Hanoi, Halong Bay, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Phuket
Enchanting Travels makes researching and booking a vacation easy. Everything is planned so it makes for a stress free vacation, which is much appreciated when you are traveling to multiple countries and cities for weeks.
Randy O'Donnell
- Guest Country:
- Canada
- Travel Dates:
- May 2017
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Little Karoo, Garden Route, Eastern Cape Game Parks, Durban, Isimangaliso, Swaziland, Piggs Peak, Kruger South, Blyde River Canyon, Johannesburg
For those who wish a ‘customized’ travel experience designed to meet your dreams of experiencing another country, we can highly recommend Enchanting Travels. Their professionalism, attention to detail and immediate response to questions, gave us the assurance needed to invest a considerable amount of time and money in creating a ‘trip of our lifetime’.
Elsie Johnstone
- Guest Country:
- Australia
- Travel Dates:
- May 2017
- Traveled To:
- Africa – South Africa, Swaziland
- Itinerary:
- Johannesburg, Blyde River Canyon, Kruger South, Piggs Peak, Swaziland, Isimangaliso, Durban, Garden Route, Little Karoo, Winelands, Cape Town, Rovos Rail
Each time we have used Enchanting to coordinate our trips we have been thrilled with the results. They are professional, extremely well organised and knowledgeable. Their on the ground local knowledge ensures that you not only see the main attractions but that you get to understand and appreciate the people and the culture. We think they’re great.
Linda Pickard
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- South America – Argentina, Chile, Peru, Uruguay
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno, Santiago de Chile, Mendoza, Buenos Aires, Montevideo
This trip was so well organized and enjoyable that we would highly recommend it to anyone. The tour guides, chauffeurs and activities were outstanding. We will definitely consider Enchanting Travels when visiting other parts of the world. Every day of our trip was amazing!
Christine Lovasz-Kaiser
- Guest Country:
- USA
- Travel Dates:
- May 2017
- Traveled To:
- Africa – Kenya
- Itinerary:
- Nairobi, Nakuru & Elementaita, Laikipia, Masai Mara
We were so well taken care of from the very start (the planning stage) to our departure from Nairobi. Every person associated with Enchanting Travels that we encountered was sincerely interested in our well-being and in seeing that we had a great experience, which we did!
Shamima Patel
- Guest Country:
- Canada
- Travel Dates:
- May 2017
- Traveled To:
- India – East India, North India
- Itinerary:
- Delhi, Amritsar, Dharamsala, Chandigarh, Shimla, Dehradun, Rishikesh, Haridwar
It was our sixth Enchanting Travels vacation. This really speaks for itself, doesn’t it? Already looking forward to our seventh!
Anne Gourlay-Langlois
- Guest Country:
- Canada
- Travel Dates:
- May 2017
- Traveled To:
- Africa – Botswana, South Africa, Zimbabwe
- Itinerary:
- Victoria Falls Zimbabwe, Chobe National Park, Okavango Delta, Cape Town, Winelands
I have used Enchanting Travels three times now for travel in three different continents and continue to be impressed by the attention to detail and the quality of their in-country support teams/contacts. Great business model.
Mehdi Moghaddas
- Guest Country:
- USA
- Travel Dates:
- April 2017
- Traveled To:
- South America – Brazil
- Itinerary:
- Rio de Janeiro, Foz do Iguacu, Pantanal North, Manaus, Amazonas
This was our first experience with Enchanting Travels, chosen by our search on the web. We are very pleased with the overall services.
Sarah Cox
- Guest Country:
- USA
- Travel Dates:
- April 2017
- Traveled To:
- Africa – South Africa
- Itinerary:
- Cape Town, Winelands, Kruger Central, Johannesburg
During our trip to South Africa, we were greeted by nothing but amazing people and never had to wonder what was next. We were always informed and updated about plans and schedule changes that may have occurred and never had to worry. The accommodations made for us were nothing short of amazing and every place we stayed was wonderful. The genuine staff and amazing activities planned were top of the line! Thank you to all the staff at Enchanting Travels for an unforgettable trip of a lifetime. Would highly recommend!
Pamela Bevington
- Guest Country:
- USA
- Travel Dates:
- April 2017
- Traveled To:
- South America – Ecuador & Galapagos
- Itinerary:
- Quito, Galápagos
What a great team Olivia, Our Travel Consultant, and Nancy, our Trip Coordinator, made for our Galapagos trip. All our accommodations and transportation were taken care of and we had a worry free vacation.
Julie Lockwood
- Guest Country:
- Canada
- Travel Dates:
- April 2017
- Traveled To:
- Africa – South Africa, Zimbabwe
- Itinerary:
- Johannesburg, Cape Town, Winelands, Little Karoo, Garden Route, Cape Town, Okavango Delta, Chobe National Park, Victoria Falls Zimbabwe
We are so happy to have chosen Enchanting Travels to help us with our trip planning, organizing, and most importantly, execution. They were very helpful during each stage of our trip. In addition, we were very happy with each recommendation they have for accommodations, but also really appreciated their flexibility when we wanted to make adjustments with the itinerary. Also, the organization of our trip, in terms of the “meet and greets” we had during the trip made our experience that much better. We really appreciated having drivers meet us at the airport to escort us as we were not familiar and comfortable navigating on our own for this trip. Also, our Trip Coordinator emailed us along the way checking in which was comforting to know she was ensuring all was going smoothly. When a question came up and I emailed her, she always came back with a quick response, which was great knowing they are always available to help along the way. I will definitely be using Enchanting Travels again in the future and would recommend to anyone!
Julie Goodwin
- Guest Country:
- USA
- Travel Dates:
- April 2017
- Traveled To:
- Asia – Cambodia, Laos, Thailand
- Itinerary:
- Luang Prabang, Vang Vieng, Vientianne, Xe Pian National Park, Champasak, Pakse
My husband and I have traveled with Enchanting Travels to Asia several times and were so pleased to see a new itinerary focusing on Laos. We recently returned from our 8 day tour of Laos and 4 days in Vietnam, although we had been to both countries before, this trip was a whole new adventure! So much to see, boat trips, trekking with elephants through the jungle, gorgeous bike rides, farm visits and the best cuisine ever. The guides we had were all so kind and answered all of our thousands of questions with patience and professionalism. They were all very proud of their country and its culture. If you are looking for a a adventure packed, great food & culture vacation I can’t say enough about this trip!
Ronald Scholl
- Guest Country:
- USA
- Travel Dates:
- April 2017
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, El Calafate, El Chaltén
Going such a distance to Patagonia and wanting a more self-guided yet organized itinerary, a professional travel consultant was key to the success of our trip. Enchanting Travels met and exceeded our expectations. And we specifically credit our Trip Coordinator, Amelia Edwards, with her timely emails, phone call follow ups, travel recommendations… for making our trip most memorable.
Doreen Jenks
- Guest Country:
- Australia
- Travel Dates:
- April 2017
- Traveled To:
- South America – Chile, Ecuador & Galapagos, Peru
- Itinerary:
- Santiago de Chile, Guayaquil, Isla Santa Cruz, Lima
Our trip to The Galápagos was booked through Enchanting Travels. We cannot fault them. Everything was organized to the last detail. We will certainly be looking to them for any future travel.
Jeannette Shearer
- Guest Country:
- UK
- Travel Dates:
- March 2017
- Traveled To:
- India – East India, North India, South India
- Itinerary:
- Kolkata, Varanasi, Khajuraho, Delhi, Amritsar, Delhi, Ranthambore, Jaipur, Pushkar, Shahpura, Bundi, Chittorgarh, Udaipur, Jodhpur, Mumbai, Cochin, Alleppey Houseboat
I had a specific itinerary and gave it to our Travel Consultant. She just made it happen! Nothing was too much bother and she gave advice and suggestions. The whole month just rolled smoothly along with the help of our dedicated Trip Coordinator Ashwini There was really only one very tiny hitch soon dealt with, amazing if you consider all the flights and car journeys and hotels guides etc involved. We were also treated by several hotels as Ashwini had told them of our special trip reason. I have no hesitation recommending enchanted travel. They are wonderful!
Lucille Collins
- Guest Country:
- UK
- Travel Dates:
- March 2017
- Traveled To:
- India – North India, South India
- Itinerary:
- Delhi, Ranthambore, Agra, Jaipur, Cochin, Alleppey Houseboat, Alleppey, Goa
Enchanting Travels made our honeymoon a magical experience exploring India. From start to finish the customer service was exceptional our every wish was met with a perfectly tailored itinerary. The knowledge of the local guides was faultless.
Valerie Stevens
- Guest Country:
- USA
- Travel Dates:
- March 2017
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago de Chile, Rapa Nui, Santiago de Chile, Valparaíso, Colchagua
We received excellent advice in planning our trip, and we were very well taken care of while traveling. All travel arrangements for transportation, lodging, and tours came off without a hitch.
Susan Ring
- Guest Country:
- Australia
- Travel Dates:
- March 2017
- Traveled To:
- South America – Argentina, Brazil
- Itinerary:
- Rio de Janeiro, Buzios, Rio de Janeiro, Salvador de Bahia, Buenos Aires, Ushuaia, Salta, Cafayate, Purmamarca, Buenos Aires, Colonia de Sacramento, Montevideo, Buenos Aires
Travel should be an adventure, experiencing new places, cultures and environments safely and as stress free as possible. Enchanting Travels understand this and every aspect of planning and executing a trip is covered. You feel like you are doing it yourself (not in large groups – being herded around on someone else’s schedule) but with the peace of mind knowing that there is always someone there if needed. I highly recommend Enchanting Travels to anyone planning a trip.