
Guest Reviews
Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
Filter Reviews by destination:
Christian Lee Blanco
- Guest Country:
- USA
- Travel Dates:
- June 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto
Enchanting Travels allows me to enjoy my trip as they get the best tour guides who are incredibly knowledge.
Mamta Kantilal
- Guest Country:
- USA
- Travel Dates:
- June 2023
- Traveled To:
- Europe – Portugal, Spain
- Itinerary:
- Barcelona, Madrid, Seville, Algarve
Very friendly and knowledgeable staff! Our trip was amazing thanks to the great guided tours planned by the Enchanting Travels team.
Silvette Bullard
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Thailand, Vietnam
- Itinerary:
- Bangkok, Chiang Mai, Krabi, Hanoi, Halong Bay/Lan Ha Bay
If you are looking for a wonderful experience with a travel agency, choose Enchanting Travels! They delivered on all of their promises, providing personalized, professional and friendly travel guidance and support before and during our family trip to Asia. The support during the trip was so helpful, especially when we switched excursion dates (due to the weather) and when we had to rebook a flight! I would have been totally lost without them in that situation and really appreciated the quick, creative solution! I highly recommend Enchanting Travels!
Kerry Lee Beasley
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Osaka, Kyoto, Hakone, Tokyo
Where to begin. This company planned a trip for my daughter for her high school graduation gift. Our varied interests were expertly coordinated through the itinerary with as much or little guided experiences as I wanted. Specific accommodation requests were honored. The detailed itinerary book we received on landing in Osaka was VERY impressive and private transfers throughout our journey eliminated so much stress. I have every intention of using this company again.
Lynn Meckler
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto, Hiroshima
I would not hesitate to recommend Enchanting Travel for custom tours and excellent services for both planning and touring.
Simon Adermann
- Guest Country:
- Australia
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Maldives
- Itinerary:
- Male
What can I Say! Thanks for organising a great trip Enchanting Travels, you have excelled again! Kylie and I love the Maldives – Pullman Maamutaa is outstanding – thank you Rose and Sharon.
Tashia Jones
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Kyoto, Osaka
What a wonderful trip provided by Enchanting Travels for me and my family! Hotel accommodations, transportation, and our tour guides made this trip an experience of a lifetime!
Sarah Willbanks
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Italy
- Itinerary:
- Rome, Florence, Venice
We loved the Vespa tour in Rome. So much fun and we got to see a lot of the city. In Florence the private wine tour was amazing. Our guide to us off course to his favorite winery that has been family owned for over 700 years! The winery Appiano was built in a cave! Very cool. We had a wine tasting and bought wine to be shipped home. Venus- I wish we could have stayed an extra day or two in Venus. I just absolutely loved it!
Winfield Jones
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – France, Italy
- Itinerary:
- Paris, Florence, Cinque Terre, Rome
Enchanting Travels did a great job of planning our trip from start to finish, and their staff was available to help throughout the trip. Would definitely use them again.
David Jones
- Guest Country:
- Australia
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Germany
- Itinerary:
- Berlin, Frankfurt, Heidelberg, Baden-Baden, Wurzburg, Rothenburg ob der Tauber, Augsburg, Füssen, Munich
Our Tour Co-Ordinator was Rose Kennedy from Melbourne. She devised an excellent itinerary for us and organized private drivers for us in a country like Germany which doesn’t normally push that thing. I can assure Rose from Enchanting Melbourne is well equipped to organize our Germany holiday.
Christopher Hsu
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Sri Lanka
- Itinerary:
- Colombo, Nuwara Eliya, Kandy, Sigiriya, Trincomalee, Anuradhapura, Negombo
Not only did we get a personal, private tour for the family, we got an authentic experience on many days getting personalized experiences with locals such as going to a seafood market visited only by locals and authentic food eating with locals.
Laura Cambridge
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Japan
- Itinerary:
- Tokyo, Hakone, Kyoto, Osaka
It was a very smooth trip with all the elements we had asked for!
Tara Hendrickson-Rahmlow
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Milos, Paros, Santorini
We are very happy we chose Enchanting Travels to plan our honeymoon! Kate really listened to us and planned our trip to accommodate our particular interests. After booking, Anto went above and beyond to make sure that we were happy and our honeymoon was unforgettable!!! 10/10 would recommend!
Lisa Koziell-Betz
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Portugal
- Itinerary:
- Porto, Vidago, Douro Valley, Lisbon, Algarve
Being a newbie to traveling in Europe, I needed guidance. I found that and much more with the planning of the trip and support through the whole process as well as while being on the trip itself. We enjoyed our trip to Portugal without the logistical worries. When we plan another big trip, it will again be through Enchanting Travels.
Debra McLaren
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Europe – Greece
- Itinerary:
- Athens, Naxos, Santorini
Enchanting travels pays careful attention to your preferences and tends to every detail to ensure you have the customized travel experience you are looking for.
Julie Sink
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- Asia – Cambodia, Vietnam
- Itinerary:
- Hanoi, Hue, Hoi An, Ho Chi Minh City/Saigon, Siem Reap, Phnom Penh
Our experience was personalized to us. Each tour guide was knowledgeable and so nice. We cannot put into words how great the overall experience was for us.
Johnny Neal Echols
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- North America – Hawaii
- Itinerary:
- Big Island of Hawaii, Oahu, Kauai
Enchanting Travels assisted our family with our first trip to Hawaii. The process was very professional with a detailed itinerary, a virtual meeting to go over all items on the itinerary as well as a 24/7 representative that provided our family support while on the trip. The process was simple and very stress free. We simply told Shannon the islands we wanted to visit, the date range we were looking for and all the main things we wanted to do. Kenny Edghill did a fantastic job assisting us fine tune our itinerary and supporting us while we were on the trip. We were very pleased and will use Enchanting Travels for our next trip out of the country or in this case, out of the mainland.
Pamela Robillard Mackey
- Guest Country:
- USA
- Travel Dates:
- May 2023
- Traveled To:
- South America – Bolivia, Chile
- Itinerary:
- La Paz, Uyuni, Ojo de Perdiz, San Pedro de Atacama, Santiago de Chile
Enchanting Travels crafted a two-week, private trip to Bolivia and Chile that was exactly what we asked for, included guides and drivers who were knowledgeable and kept us informed and safe while showing us all the wonderful things to see, included perfectly located, clean and safe hotels, and arranged for in-country transportation that was flawlessly executed.