Located in close proximity to the highlights of Cusco, the Hotel Ruinas offers rooms that are quite large and furnished in a simple yet functional manner. Colonial accents complete the design. Guests enjoy a delicious breakfast in the restaurant, and experience great service from the ever-helpful personnel.
The hotel is modern and very good. We did have a problem the last night on our return from Machu Picchu as the hotel booked us into 2 rooms instead of the 3 that had been reserved. We resolved the issue with the help of Amelia, our trip advisor.
Jun 08, 2016
Dec 05, 2015
Very centrally located. Loved its location.
Nov 11, 2015
Same food EVERY morning Luke warm scrambled eggs every morning.,
Sep 03, 2015
Decent hotel... We were upset by the front desk's lack of help and attention. in particular a problem we had with the hotel getting us reservations and insisting on going elsewhere instead of where we wanted to go for dinner. We asked for reservations that someone from Enchanting travels had Decent hotel... We were upset by the front desk's lack of help and attention.
in particular a problem we had with the hotel getting us reservations and insisting on going elsewhere instead of where we wanted to go for dinner.
We asked for reservations that someone from Enchanting travels had suggesting a nice place for us.
We told the front desk early morning they said they would make the reservation. After walking around the beautiful city all day we returned to confirm and at that point they said they didn't try because we needed 3 days in advance. (which we found was not true) they insisted we go elsewhere instead but we refused numerous times.
We went to the restaurant we were planning on (without reservations) and got sat anyway....Read More
Aug 28, 2015
This hotel was very nice. I don't have much more to say on it because I wasn't there for too long. We arrived at the end of a very long day (checked in around 11pm after having been awake since 3am) and then I left for Lima early the next morning....Read More
Aug 27, 2015
Excellent hotel - our favourite of all the places we stayed.
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