Guest Reviews

I used Enchanting Travels for our Kenya safari experience as well as our trip to Seychelles afterward. Their service is top notch. From my first encounter with their US representative, Peter de Sousa, to our skilled trip coordinator in Nairobi, Cyprian Otieno, we were well taken care of. They thought of everything so we didn’t have to. No detail was left unattended and our guides and drivers were the glue that kept everything together and running smoothly. All we did was show up at the time we were supposed to and everything was handled, from entrance to venues, checking in for flights to the bush, national park fees, etc. it felt like we were royalty at times the way we got fast tracked thru many things. I plan on using them again because everyone should feel like they are special when going on vacation and Enchanting Travels does just that!

Enchanting Travels took the stress out of trip planning and travel. We loved our trip!

We were very pleased with the team at Enchanting Travels and would happily recommend. They made everything happen seamlessly from hotel stays, transfers, and activities. It was a dream vacation with our daughters that we will always cherish.

Enchanting Travels lives up to their name and more! Our “trip of a lifetime” was exactly that – despite the fact that my own health challenges required our travel coordinator (Divya Bist – ask for her by name!) to change some of our itinerary on a DIME! I wouldn’t hesitate to travel with Enchanting in the future – and would never want to embark on a “big trip” any other way.

We are 100% thrilled and satisfied with Enchanting Travels. They helped make our trip to Italy a once in a lifetime trip that we will remember forever.

We absolutely loved working with Enchanting Travels! From start to finish they made us a custom trip that was exactly what we had dreamed of. Peter and Lita were both lovely to work with and super responsive and willing to help whenever we needed it. 10/10 would recommend!

The total package allowed us to live the true “in the Serengeti “ experience that we’d hoped for. A check/off for the bucket list with absolutely no regrets.

I highly recommend Enchanting Travels and especially our travel agent, Shannon. They are extremely accommodating and listened to our wants and needs and came through with everything we asked for and more. The attention to detail and constant contact with a representative at our fingertips at anytime during our trip was amazing. Even when we had unforeseen weather they worked to ensure we had an alternative activity. I am a repeat customer and will most definitely use them again! Elizabeth

I have used ET 3 times now for trips to Africa Iceland and Alaska and am considering trips to South America and Antarctica with them. The ET team had been terrific to work with. Informed experienced accessible and responsive. I could not pick a better travel consultant team

The company was very easy to work with to fashion an itinerary that fit our schedule and interests–including an unusual request to visit the Isle of Iona.

We recently traveled for 2.5 weeks through Ireland and Scotland in a trip planned with Enchanting Travels. Our entire experience was great. You never know when a trip is not going to go as expected. We had a mid-trip flight from Ireland to Scotland via Heathrow and the trip was impacted by the UK Air Traffic Control disruption in August. Our trip coordinator Sarnanku Majumdwe assisted us every step of the way – he went above and beyond trying to find solutions for us and really cared about our experience. We were so grateful that we had booked this trip through Enchanting so that we had Sarnanku’s assistance through the 2 day disruption. Throughout the trip, we utilized a number of private tour guides and drivers and every single one of them exceeded our expectations – they were knowledgeable, kind and very customer service oriented. We had a wonderful experience and highly recommend Enchanting Travels

Another fantastic trip with Enchanting! We cannot say enough about Ruth – she is a gem. We felt very lucky to have her as an ‘on the ground’ resource. Special kudos to Ruth Mbugua and to all the staff at Mara Ngenche – attention to detail, consideration of our needs, great listeners and advisors – superlative in all cases.

Everything work seamlessly. Did not have to worry about anything other than having a good time.

Hands down an exceptional company to plan, coordinate, and execute a high level service trip. From the first contact which was our trip planner Allison to our coordinator, our experience was fantastic. All the pick ups were extremely punctual, drivers were great and their cars immaculate. All the tours and activities were great recommendations. We enjoyed them all. All the hotels in the 6 cities were perfectly located, central to where we wanted to be. We look forward to planning our next trip with Enchanting Travels. Thank you Allison and Divya for making this trip come to fruition with such delight.

I have used Enchanting Travels for two very different trips this year. The first was with my husband to Western Canada and the second, most recently, was a trip to Ireland with a friend. It was our first time to Ireland. The travel planner, Elizabeth, listened to our needs and customized a wonderful itinerary to fit into our timeline and budget. We had time to “explore on our own” but also had a personal driver for our long tour days. We traveled by train as well. With customized travel you can make sure that you pace the holiday to your liking. I like a mix of time alone and tour time. Driving in Ireland was not something I wanted to do so the driver option was the best. No issues with parking and you are traveling with someone who knows all the inside information you would never have on your own. We made fun stops in small villages, went to local pubs yet still saw all the famous sights from Dublin to Galway to Killarney to Kilkenny and back to Dublin. We saw the Cliffs of Moher, Dingle Peninsula, Ring of Kerry and the Rock of Cashel, all with a driver who was so friendly and knowledgeable. All the hotel check ins went seamlessly and the drivers were always on time and ready to make our days spectacular. Enchanting Travels uses high end, professional travel partner companies at each destination. Your travel coordinator stays in touch throughout your trip and is only a text away. I highly recommend Enchanting Travels!

Could not have been more happy with the thoughtful planning and support offered by the entire Enchanting Travels team. They created an unforgettable trip for our family.

The process with Enchanting was easy and the proposal provided was exactly what we were looking for. I found that Enchanting listened to our desires and then provided options that allowed us to set up our final travel plan.

Best Trip Ever. The trip coordinators made everything so easy! From arrival at airport to final dropoff at airport, everything was perfectly arranged.