Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS





Filter Reviews by destination:

Brienne Blair
- Guest Country:
- USA
- Travel Dates:
- October 2020
- Traveled To:
- Africa – Kenya
- Itinerary:
- Lake Nakuru & Lake Elementaita, Nairobi, Kenyan Coast
Every detail was executed perfectly, my family & I had no worries while traveling 18 hours away from home. Best travel decision we have ever made.

Janine Hales
- Guest Country:
- USA
- Travel Dates:
- September 2020
- Itinerary:
- North America – USA
This was our second trip with Enchanting Travels. Our first was to Bali. This trip was a driving trip to the Utah National Parks and the Grand Canyon. We trusted Enchanting Travels to set up an itinerary that would enable us time to see all the sites without feeling rushed. The planning they did on short notice was perfect. Our personal trip coordinator did a great job of keeping in contact, answering questions and making reservations. Highlights were a helicopter trip over the Grand Canyon and many hikes into breathtaking areas. Enchanting Travels makes trip planning so easy and the trip itself an unforgettable experience. We highly recommend them.

Robert Fischer
- Guest Country:
- Switzerland
- Travel Dates:
- July 2020
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Kilimanjaro, Arusha, Manyara & Ngorongoro, Northern Serengeti, Zanzibar
Travelling with enchanting travels was an absolute perfectly planned holiday. We have been taken care of from the planning stage to the execution until the return. It could not have been any better. Thank you for making our vacation so memorable.

Robert Fischer
- Guest Country:
- Switzerland
- Travel Dates:
- July 2020
- Traveled To:
- Africa – Tanzania
- Itinerary:
- Kilimanjaro, Arusha, Manyara & Ngorongoro, Northern Serengeti, Zanzibar
I have planned a trip to Tanzania and Zanzibar with Enchanting Travels during mid July with my two teenage daughters. We could not have been any better taken care of by the team of Enchanting Travels. From the point of contact to our return we a had a perfect experience. Throughout the trip our travel coordinator made sure that everything went smoothly and all our wishes (and more) were satisfied 110%…..and I truly mean 110%! Of course Tanzania and Zanzibar by itself is a beautiful area but enchanting travels really made it perfect for us. THANK YOU!

Theresa Bailey
- Guest Country:
- USA
- Travel Dates:
- June 2020
- Traveled To:
- South America – Ecuador & Galapagos
- Itinerary:
- Quito, Yasuni, Isla Isabela, Quito
While Covid kept me from traveling, I can’t say enough about Lisa and the folks at Enchanting! Lisa was there from start to finish, was always quick to respond and was such an asset to our planning process. When things changed and we realized traveling wasn’t going to happen, Lisa was there again to walk me through my options. Overall and excellent company that stands by their word and provides exceptional customer service!

Andrea Kinzler
- Guest Country:
- Australia
- Travel Dates:
- June 2020
- Traveled To:
- Europe – UK & Ireland
- Itinerary:
- County Clare, Tralee, Killarney, Kilkenny, Dublin
We feel so lucky to have planned our dream vacation to Ireland through Enchanting Travels! Not only did our agent Lisa craft a personalized itinerary for us, but she has been extra helpful during this challenging time. From answering all our questions, to rescheduling our trip, every interaction has been prompt, professional, and filled with kindness. We highly recommend using Enchanting Travels to book your next adventure!

Eric Mayer
- Guest Country:
- USA
- Travel Dates:
- June 2020
- Traveled To:
- Europe – France, UK & Ireland
- Itinerary:
- Edinburgh, Normandy Region, London
We have been working with Lisa and the Enchanting Travels team now since we booked our trip in November. Although the last few months have made it seem like our trip will not be possible the team at Enchanting Travels has been great. Each exchange with Lisa has been great as they work through everything with us. I am sure that she can tell how down we are through email and is keeping everything very positive for us which is remarkably helpful. We look forward to working with them for this trip and any future travels we have.

Sue Ashton
- Guest Country:
- UK
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Agra, Ranthambore, Jaipur, Deogarh, Udaipur
Enchanting Travels is a bespoke experience. From planning my trip, through to the trip itself, everything was thought about. We traveled at a particularly difficult time, due to the Coronavirus outbreak. We were supported with everything, kept up to date with how the situation was developing and how this might affect us. Having WiFi in the car allowed us to communicate with our Trip Coordinator and check with our online government updates. Our stay was luckily not affected, but I felt so supported by the team. Our guides were ready waiting for us, could answer any questions about the sites we were visiting, they communicated with our chauffeur to ensure everything went smoothly. I could not recommend this company more highly. Excellent planning, experience, and execution. Our holiday was truly ENCHANTING!

Matt Vanden Heuvel
- Guest Country:
- Canada
- Travel Dates:
- March 2020
- Traveled To:
- Oceania – New Zealand
- Itinerary:
- Auckland, Bay of Islands, Whitianga, Rotorua, Christchurch, Greymouth, Franz Josef, Queenstown
My wife and I chose Enchanting Travels to help us organize our honeymoon. ET took away so many variables, which reduced stress and gave us confidence in our travel plans. We normally coordinate our own travel experiences, but we are very happy with ET and thankful that we got such responsive and personal help from everyone involved. With all the stresses and variables of planning a wedding, we were very happy with being able to reduce that work load without sacrificing the finer details of a well researched and personally tailored travel experience. ET really helped craft a magnificent vacation of a lifetime!

Aaron Howard
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Chile
- Itinerary:
- Easter Island
The team at Enchanting Travels was great to work with and I will definitely use them in the future. We are normally free range travelers who book everything on our own and don’t like to be chaperoned, and the team worked within those parameters to give us a great trip.

Richard Ramey
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Delhi, Leh, Varanasi, Khajuraho, Bandhavgarh, Kanha, Agra
I’ve always valued Enchanting’s trip organization skills and your help with making my somewhat eclectic wishes happen. Now I can say that perhaps the greatest value is having your organization and people like Shivangi looking out for us when the unexpected happens.

Christopher Aswad
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Peru
- Itinerary:
- Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno, Lima
We are travelers who typically love getting into the nitty gritty of travel research and booking boutique/off-the-grid style trips. This was one time where we didn’t have the time or bandwidth to do that, and Enchanting was absolutely the solution we needed. The ability to just hand the planning off and the on-the-ground support of the guides & drivers was perfect for this kind of trip at the last minute.

Lindsay Warner
- Guest Country:
- Australia
- Travel Dates:
- March 2020
- Traveled To:
- Africa – South Africa
- Itinerary:
- Blyde River Canyon, Central Kruger, Southern Kruger
Well planned and organised. Everything happened like clockwork.

Julie Goodwin
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- India – North India
- Itinerary:
- Guwahati, Guwahati Cruise, Kaziranga, Jorhat, Kolkata, Amritsar, Delhi
This was our 7th trip with Enchanting. This company is truly consistent throughout the entire process. From the planning stage all the way through your return home. We have traveled to many different countries and the accommodations, guides and activities have always been wonderful! Thank-you Enchanting for another spectacular adventure!

Rodette Schreiber
- Guest Country:
- USA
- Travel Dates:
- March 2020
- Traveled To:
- South America – Argentina, Chile
- Itinerary:
- Buenos Aires Provincia, Puerto Madryn, El Calafate, Puerto Natales, Puerto Natales Cruise, Punta Arenas, Chiloé, Puerto Varas, Santiago de Chile
Working with Enchanting Travels was a totally wonderful experience. This was my first time traveling that all segments were set up beforehand. The easy of knowing that the next transport, airline, and hotel were arranged for. I will always work with Enchanting Travels if I’m traveling where they operate. Bravo Enchanting Travels!

Charles Stephen Hyle
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- South America – Chile
- Itinerary:
- Santiago, Torres del Paine, Punta Arenas, Puerto Varas, Casablanca Valley, Valparaiso
Enchanting Travels’ knowledge, and the attention to detail and suggestions of our travel consultant Bo, were extraordinary. We will use them again next year!

Patricia Finn
- Guest Country:
- USA
- Travel Dates:
- February 2020
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Puerto Iguazú, Salta, Mendoza, El Calafate
My husband and I were very well served by Enchanting Travels. Our Travel Consultant Jay organized us a very good trip. He was open to making modifications to our itinerary when receiving our comments. We received an itinerary that suits our needs. Once in Argentina, Fernando, our Trip Coordinator, kept in touch with us regularly making sure everything was going fine. We had a very good trip until the Coronavirus became a pandemic and we had to leave Argentina rapidly while it was still possible to fly to Canada. Fernando was extremely supportive in helping us to leave. When we knew that we had to leave, we were in Mendoza. He made the necessary arrangements for us overnight so that we can take a flight in the morning for Buenos Aires (flight tickets to Buenos Aires, transfer between airports) in order to be on our flight to Canada later that day. He continued being in touch with us until we got home. He is a very caring and dedicated person. We felt that we can count on him for support. Overall, we can say that we were well served by Enchanting Travels, we dealt with very professional people. We were very glad that we had booked the trip with a travel agency that is so supportive, especially when the Coronavirus was bringing complications to travel.

Patricia Finn
- Guest Country:
- Canada
- Travel Dates:
- February 2020
- Traveled To:
- South America – Argentina
- Itinerary:
- Buenos Aires, Puerto Iguazú, Salta, Mendoza, El Calafate
My husband and I had a 3 weeks trip to Argentina planned by Enchanting Travels in February-March 2020. Our Travel Consultant organized a very good trip for us, he looked after every detail. He was opened to modify our itinerary upon receiving our comments in order to give us a trip that suits our needs. Once in Argentina, our Trip Coordinator kept in contact with us almost every day and made sure the trip was going well. All the drivers were on time for tours and the tour guides were very well chosen. Five days before the end of our trip, the coronavirus became a pandemic. Argentina’s government closed the borders to US flights where we were to fly back. Fernando was extremely supportive in helping us to leave. He has been a very caring and dedicated person during all our trip and he provided us exceptional support until the very end. As they advertised, Enchanting Travels really offers a 24/7 service. We dealt with professional people. We were glad that we had booked the trip with a travel agency that was supportive, especially when the coronavirus brought complications to traveling. We will certainly deal with them again in the future if we are to travel to destinations where they offer service.