Trusted Service
We’ve had over 60,000 guests travel with us – and every single one of them is important and individually supported with personal attention and care.
At Enchanting Travels, our private, custom tours are built on extensive knowledge of our destinations, an outstanding team of professionals, and personalized top-notch service. Our work is consistently recognized by prestigious organizations across the travel industry. In 2024, we received our fifth consecutive World Travel Award for North America’s Leading Tour Operator. In 2023, we won the Travel Weekly Magellan Gold Award for World’s Leading Tour Operator (Overall), the LUXLife Magazine Award for Best Global Custom Travel Company, and a World Luxury Travel Award for Bespoke Experience Travel Agency (Global Winner).
Our 98% guest satisfaction rate is proof that we care. That’s why our guests give us glowing testimonials and continuously recommend us to their families and friends.
our AwARDS
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Geoffrey French
Enchanting Travels provided us with excellent pre-trip planning and advice, excellent hotel choices, pick-ups at airports always on time, hotel check-ins were always smooth and well organized, great transport (with first class chauffeurs) during the trip and well-qualified and knowledgeable guides.
Lorin Latarro
Enchanting Travels made us feel completely taken care of…we left with no stone un-turned, tons of local and historical knowledge, and incredible restaurant picks. We loved our guides and drivers and they all made India feel like a small town. Enchanting Travels put together an itinerary that added up to be a trip of a lifetime.
Gayani Silva
I used Enchanting Travels for a very complex trip to Asia spanning over Thailand, Vietnam, Cambodia, and Hong Kong. I had an amazing experience in planning the trip with personnel who are absolutely familiar with some of the most remote locations in these countries, available accommodations and logistics. My planning experience with the company was the best part of this experience. The trip itself went like clockwork, with no hiccups, and at all times I felt safe with the drivers, and the support given from the tour guides and the trip coordinators who kept in touch 24/7 and always answered questions and was there to troubleshoot. I was very happy about the hotels, food, tours and vehicles. They also had excellent drivers who knew the roads, short cuts, was respectful, and safe drivers. This trip was by no means cheap, but I felt that I did get the best value for my money. If I ever need a travel agent, I feel that I will only use this company, if they arrange tours in the country I want to visit. I would reiterate that if you want to travel to a place that is a little out of the way, with language barriers, and want to see a country for what it is instead of like a tourist, this is the company for you. Enchanting Travels personnel definitely knows what they are talking about and provided us with great service. I travel a lot and I do not give this kind of testimonials lightly – this was an excellent company!
Rajni Gupta
Overall we had a wonderful experience. Travel arrangements within the country and the local flights were well arranged and all our guides were very friendly and spoke good English. Would highly recommend this travel company.
Alan Todd
Overall, we chose Enchanting Travels because of their competitive pricing and impressive levels of service – the best of any similar such travel organisation in our experience.
Shelley & Bruce Thompson
This was our second trip with Enchanting Travels. Like our first adventure it was well planned and excellently supported. Enchanting’s chauffeurs were safe, reliable and more. Our guides were courteous, knowledgeable and always ready to help us with what we wanted to see. There is no better way to travel than by being taken care of by Enchanting staff. It is simply travel made easy.
Michael Honeywood
A unique experience that catered for our needs. The team listened to what we wanted from our travels and made it possible. Some of the hotels were so beautiful and special we will never forget them or the people.
Amanda Morgan
Enchanting Travels are highly efficient and provide exceptional customer service. They tailored a package to suit our needs and requirements, and the cost was very competitive. Everything was well organised and our Trip Coordinator was in contact during our holiday to ensure that we were happy with everything. I highly recommend Enchanting Travels and will be organising another trip with them in the future.
Narendar Rao
Enchanting Travels is a great company to work with. They design the itinerary according to the needs of the travelers. Their pricing is quite competitive.
Susanna McGibbon
This was probably our 4th or 5th trip with Enchanting Travels and we trust them implicitly to design a trip that suits our preferences. We like plenty of time to do our own thing mixed with knowledgeable guides at key sights. Enchanting provide good advice and then leave the decisions to us. Just about to book our next trip….
Sue & Mark Pratt
We chose Enchanting Travels because of their excellent reputation. They lived up to our expectations and we would recommend Enchanting Travels to anyone looking for a hassle free holiday.
Edmund Wong
A travel consultancy plays a very important role. A good one is efficient and ensures one gets the best value for money; but a great one ensures that the traveler brings home memories which are treasured for life. Enchanting Travels is one of those few consultancies which one can consider great.
Joan Rea
From the planning stages to the actual trip, Enchanting Travels was top rate! They worked with us from the start to make sure that our experience would be a memorable one, customizing it to include our priorities and preferences. On a scale of one to ten, they deserve an eleven!
Reyna Sirias
Enchanting Travels made my trip to India an unforgettable pleasant experience. The places selected to visit and stay were excellent, the agency personal – from drivers and guides to hotels personnel – were extremely professional. Whenever I want to visit a place that requires me to look for a support travel agency I will choose Enchanting again!
Martin & Carol Brzeczek
If you are like us you would rather travel on your own, but traveling in Vietnam and Cambodia was a little intimidating – not like traveling in Europe. Enchanting Travels made traveling on our own very easy by providing excellent guides and chauffeurs in each of the locations we wanted to visit. We were able to customize our tour based on our desires and the suggestions from Enchanting. Our guides were flexible and we felt we were in total control of our vacation. We believe we saw more in our short time in Vietnam and Cambodia (just over 2 weeks) because we had a personal chauffeur and guide making getting from one location to the next easy.
Nicola Robinson
The trip was well planned and personalized, for example our request to find our mother’s teenage homes of 1940s Shimla was organised, and discovered. Brilliant!
The guides and drivers employed are of excellent quality. We were well looked after, the hotel options were exceptional, and the entire trip was very good value for money.
We have now recommended that Nicola’s daughter and son-in-law use Enchanting Travels for a trip in Feb 2017.
Andrew Preston
We believe that Enchanting Travels provided a very good service and made sure our travel would be as hassle free as possible.
Farrah Morrow
We were very pleased with the personal touch supplied by our Travel Consultant. She had been to many of the hotels we booked, and was able to tailor our trip to be adventurous and yet suitable for my 6 and 8 year old. We wouldn’t hesitate to use this company again!