We’ve had over 40,000 guests travel with us – but every single one of them is important and individually supported with personal attention and care. Don’t just take our word for it: in 2019, we received the Travel Weekly Magellan Gold Award for being the World’s Leading Tour Operator – Overall, and were nominated as Europe’s Leading Tour Operator in 2019 by World Travel Awards. In 2020, we have won the Most Trusted Online Tour Operator Award by Lux Life Magazine. That’s why our guests write us glowing testimonials and continuously recommend us to their family and friends. In fact, we boast a 98% guest satisfaction rate! Read testimonials from our guests below or get in touch with us and speak to enchanting guests in your neighborhood!
Guest Country: USA Travel Dates: June 2020 Traveled To: South America - Ecuador/Galapagos Itinerary: Quito, Yasuni, Isla Isabela, Quito
"While Covid kept me from traveling, I can’t say enough about Lisa and the folks at Enchanting! Lisa was there from start to finish, was always quick to respond and was such an asset to our planning process. When things changed and we realized traveling wasn’t going to happen, Lisa was there again to walk me through my options. Overall and excellent company that stands by their word and provides exceptional customer service!"
Guest Country: USA Travel Dates: March 2020 Traveled To: South America - Chile Itinerary: Easter Island
"The team at Enchanting Travels was great to work with and I will definitely use them in the future. We are normally free range travelers who book everything on our own and don’t like to be chaperoned, and the team worked within those parameters to give us a great trip."
Guest Country: USA Travel Dates: March 2020 Traveled To: South America - Peru Itinerary: Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Puno, Lima
"We are travelers who typically love getting into the nitty gritty of travel research and booking boutique/off-the-grid style trips. This was one time where we didn't have the time or bandwidth to do that, and Enchanting was absolutely the solution we needed. The ability to just hand the planning off and the on-the-ground support of the guides & drivers was perfect for this kind of trip at the last minute."
Guest Country: USA Travel Dates: March 2020 Traveled To: South America - Argentina, Chile Itinerary: Buenos Aires Provincia, Puerto Madryn, El Calafate, Puerto Natales, Puerto Natales Cruise, Punta Arenas, Chiloé, Puerto Varas, Santiago de Chile
"Working with Enchanting Travels was a totally wonderful experience. This was my first time traveling that all segments were set up beforehand. The easy of knowing that the next transport, airline, and hotel were arranged for. I will always work with Enchanting Travels if I’m traveling where they operate. Bravo Enchanting Travels!"
Guest Country: USA Travel Dates: February 2020 Traveled To: South America - Argentina Itinerary: Buenos Aires, Puerto Iguazú, Salta, Mendoza, El Calafate
"My husband and I were very well served by Enchanting Travels. Our Travel Consultant Jay organized us a very good trip. He was open to making modifications to our itinerary when receiving our comments. We received an itinerary that suits our needs. Once in Argentina, Fernando, our Trip Coordinator, kept in touch with us regularly making sure everything was going fine. We had a very good trip until the Coronavirus became a pandemic and we had to leave Argentina rapidly while it was still possible to fly to Canada. Fernando was extremely supportive in helping us to leave. When we knew that we had to leave, we were in Mendoza. He made the necessary arrangements for us overnight so that we can take a flight in the morning for Buenos Aires (flight tickets to Buenos Aires, transfer between airports) in order to be on our flight to Canada later that day. He continued being in touch with us until we got home. He is a very caring and dedicated person. We felt that we can count on him for support. Overall, we can say that we were well served by Enchanting Travels, we dealt with very professional people. We were very glad that we had booked the trip with a travel agency that is so supportive, especially when the Coronavirus was bringing complications to travel."
Guest Country: USA Travel Dates: October 2019 Traveled To: South America - Ecuador/Galapagos Itinerary: Quito, Galápagos, Guayaquil
"Enchanting Travels created a magnificent itenerary for visiting the Galapagos and having a world class wildlife experience. The trip details were very appropriate for meeting our travel desires and i unreservedly recommend Enchanting Travels."
Guest Country: USA Travel Dates: September 2019 Traveled To: South America - Peru Itinerary: Lima, Puerto Maldonado, Cusco, Inca Trail, Cusco
"If you are looking to plan for an unforgettable vacation, look no further, Enchanting Travels is the absolute best! They exceeded our expectations and created a lifetime of memories. Every detail was perfectly planned. Thank you Enchanting, I will be planning my next vacation with you for sure."
Guest Country: USA Travel Dates: August 2019 Traveled To: South America - Peru Itinerary: Lima, Sacred Valley, Machu Picchu Pueblo, Cusco, Apu Ausangate’s Trail Trek, Lima
"If you are looking for adventure, this is the place you will find it! Corin was great and tweeked our trip until we felt it was perfect. He always made himself available and was great. Our trip coordinator ,Samarih, we loved. She was there to make sure when we changed any detail of our trip the transition was smooth and arranged anything we needed. She also was very knowledgeable of the areas and had some great recommendation for the spots to eat and hang. She is Awesome!"
Guest Country: USA Travel Dates: July 2019 Traveled To: South America -Peru, Argentina, Ecuador/Galapagos Itinerary: Buenos Aires Provincia, Buenos Aires, Cusco, Machu Picchu Pueblo, Cusco, Quito, Isla Santa Cruz, Quito
"The trip was pretty flawless. We got everything we wanted, the hotels were very accommodating to the 3 of us in one room. We had everything we needed. The drivers and guides in every country were professional and informative. We had a trip of a lifetime!"
Guest Country: USA Travel Dates: June 2019 Traveled To: South America - Brazil Itinerary: Manaus, Amazonas Cruise, Manaus, Rio de Janeiro, Pantanal South, São Paulo
"We caught piranha, watched Beautiful sunsets on the Rio Negro & Saw the meeting of the waters. Toured fantastic Rio with a great English speaking guide Tina. Stayed at caiman lodge in the Pantanal where we had delightful accommodations, delicious farm to table food, Jaguar sightings safaris with our exceptional guide Samie who could spot beautiful birds, caiman, deer, and tons of other animals. We took our adult children and Enchanting travels delivered a most memorable exceptional trip."
Guest Country: USA Travel Dates: June 2019 Traveled To: South America - Chile, Argentina, Brazil Itinerary: Santiago de Chile, Easter Island, Santiago de Chile, Elqui Valley, San Pedro de Atacama, Santiago de Chile, Mendoza, Puerto Iguazú, Pantanal South, São Paulo
"My family and I have been traveling with Enchanting for the past six years. We have thousands of precious and memorable moments from every one of our trips. The adventures, accommodations, foods and transportation are customized to our taste seamlessly to the perfection! For weeks-long vacations, it is common that things go wrong and sometimes we need to make a change to the original plan on the go. Enchanting is extremely diligent and responsive to fulfill our requests and help us solve any problems arise. As a result, we always enjoy a smooth and pleasant travel experience. Their staff is super helpful, professional, knowledgeable and capable. They are the best we could hope for to take care of us throughout our whole trip!!"
Guest Country: USA Travel Dates: June 2019 Traveled To: South America - Peru, Argentina, Brazil Itinerary: Rio de Janeiro, Puerto Iguazú, Buenos Aires, Lima, Cusco, Lima
"The personalized service was so intimate, that when we arrived in Machu Picchu, we had an escort from the train to the bus that takes you up the mountain. It is less than 1/4 of a mile from point to point. Upon arrival on top of the mountain, we had a buffet lunch ready for us--all we had to do was give the restaurant our name. These types of touches kept me and my traveling companion from worrying about the details that could negatively impact a travel experience. We were very impressed."
Guest Country: USA Travel Dates: May 2019 Traveled To: South America - Brazil Itinerary: Manaus, Amazonas, Manaus, Salvador da Bahia, Foz do Iguacu, Rio de Janeiro, Ilha Grande, Rio de Janeiro
"Enchanting Travels is like getting the best of a luxury train or cruise vacation without having to deal with the worst parts (crowds and having to be confined to one space). The logistics are handled, your days are planned, and it's all done exactly how you'd want it to be. All the while making the trip exciting and exhilarating, which is the best news possible for type A folks like me."
Guest Country: USA Travel Dates: April 2019 Traveled To: South America - Peru Itinerary: Lima, Arequipa, Sacred Valley, Machu Picchu Pueblo, Cusco, Lima
"I have used this company on three different occasions in South Africa, Argentina and Peru. Loved their choices of hotels and all their guides were knowledgeable and pleasant. I would not hesitate to recommend this company to friends and family."
Guest Country: USA Travel Dates: April 2019 Traveled To: South America - Argentina Itinerary: Buenos Aires, Bariloche
"We had an outstanding experience with Enchanting Travels in planning our trip to Buenos Aires and Patagonia. Our Travel Consultant was incredibly knowledgeable, responsive, and did a wonderful job listening in order to learn about us before creating a personalized custom trip that was everything promised! I'm now using Enchanting Travels for another trip to Asia this Summer."
Guest Country: USA Travel Dates: March 2019 Traveled To: South America - Argentina, Chile Itinerary: Santiago de Chile, Puerto Natales, Valparaíso, Mendoza, Buenos Aires, Puerto Iguazú, Buenos Aires
"If you want a personalized, tailor made trip with help in selecting sights and activities to do and see, this is the company to use. They not only set up the trip and inform you of everything you need to do prior to departure, but they stay in contact with you during the trip and modify or correct any problems while traveling. Highly recommend them."