Guest Reviews

Elena was amazing ! She was always available and answered as soon as I needed her. She even was wonderful when we had an incident and made us feel secure. Her attention to detail and customer service is outstanding ! Impeccable. We loved her ! Thank you so much.

Enchanting Travels ensured our trip was filled and maximized our experience!

Morgan was our trip advisor and Tasneem was our contact throughout our trip. My teenage daughter and I traveled to the Amalfi Coast and Greece. We wanted a mix of history, culture and swimming carefree in sea coves. Only a very experienced travel advisor like Morgan could have planned the perfect trip for us, full of fun, adventure and, of course, safety as I am a single mom. Morgan secured a local hotel away from the hustle of Sorrento as our base in Italy. It was perfect. We were located right next to a local swimming pier with breathtaking views from our hotel room and surrounding neighborhood. She planned two perfect small boat excursions and one private tour to Pompeii. We swam in sea coves along the Amalfi coast and visited Capri, Positano, and Amalfi. Then off to our next destination. We wanted a less touristy Greek island and Morgan wisely chose Milos for us, which we knew nothing about. We stayed at a breathtakingly beautiful hotel with our own private jacuzzi which Morgan negotiated for us. Also within walking distance to a small beach area and quaint downtown of family run restaurants. Our excursions in Milos were also exactly what we wanted. Mix of history, culture and swimming in sea coves. We flew into Milos and took the ferry back to Athens. Although that may not sound exciting, both were part of the adventure. Throughout our journey, whenever I felt uneasy (like when our private car driver from hotel to Naples airport) asked for money, Tasneem was readily available advising us. Tasneem also had special housewarming gifts waiting for us at each hotel. I always felt like she was by my side just in case I needed her for anything. She was even there for us before our trip started! She emailed us restaurant recommendations, grocery stores, pharmacies, and patiently helped me with my mosquito phobia. (Btw, no mosquitos during our trip.) Anyways my daughter has now caught the travel “bug” and we are so excited to have Morgan and Tasneem help us with our next adventure. Morgan expertly tailored this trip to exactly what we wanted and leveraged Enchanting Travels’ business to get us great value for top hotels, transfers, and excursions. We wanted luxury and we got it. Vacations like these are once in a lifetime. Traveling with my daughter is giving us precious lifetime memories. Morgan and Tasneem understand this. I am so grateful that I trusted them, and my daughter and I are excited to make more lifetime memories together. Thank you!

What differentiates Enchanting Travels is the care, high professionalism and deep local knowledge of their staff – their expertise and advance planning enabled us to make the best use of our precious vacation time and have an unforgettable vacation! We will use them again.

We very much appreciated the personalized service during the trip planning, trip preparation and actual trip phases. Catherine, our Trip Coordinator, was in regular contact over this last year as we had to postpone the trip due to Covid and during the final month before the trip and during the trip including meeting with us at the beginning and end of the trip in Kenya to ensure we had everything we needed. She surprised us with special belated honeymoon dinners at the first hotel and first safari camp- we felt very spoiled! We will definitely engage with Enchanting Travels for future trips.

Enchanting Travels did a great job listening to our interests & designing a trip reflective of that! The accommodations booked for us were amazing, the guides were excellent & the drivers were prompt & friendly. A perfect trip!

Our trip was essentially perfect thanks to Enchanting Travels, Lindsey and Elena. We received great advice and our hotels and itinerary were just chosen and planned with great attention to detail. Everything thing was exactly as written and trip coordination was flawless. Their model of having a knowledgeable planner and an immediately available trouble shooter and facilitator is the the secret to a great trip.

We have had a wonderful journey with Enchanting Travels to Africa. Right from the planning, our trip planner Akshay did a wonderful job and listened to our needs and suggested his own expertise and coordinated our travel bookings . Our trip Coordinator Cyprian was amazing and provided a good detail of everything that was needed. Overall we had a time of our life and would definitely recommend Enchanting Travels to Family and friends to trust them with coordinating your next adventure.

Kate did a wonderful, wonderful job listening to my requests and tailoring the entire trip to meet our needs. Her attention to detail and follow-up are much appreciated!

Enchanting Travels really cares for their customers while they travel. The on-call trip coordinator is very beneficial for a trip where you are not familiar with the country. Zully really went above and beyond to assist us with anything we needed including last minute changes.

You don’t know what you don’t know…. Alaska is an amazing State. The weather cooperated with us and we got to see the peak of Mt. Denali for 3 days.

I worked with the team at Enchanting Travels for our vacation to Greece. The trip was important to my family for many reasons including the challenges we have faced during Covid. I chose to use Enchanting Travels because I wanted to assure an excellent experience for my family. The team at Enchanting Travels delivered an experience that went well beyond my expectations, and that of my family. I thank them for orchestrating this experience for us. Most impressive are Enchanting’s team, their partners and the tour guides with whom they work – such excellence, professionalism and expertise.

This trip fit our families needs and desires perfectly. Our Travel Consultant helped us choose great destination and accommodations. Our activities were great too! Thanks to our Trip Coordinator, everything was well organized. She had great response time to issues that arose and she helped us add an activity on the fly. We had total peace of mind the whole time. Thank you.

Our honeymoon to Alaska was amazing. Everything was planned out so well with very few hiccups. Any minor issues or questions we did have were quickly answered or rectified by our guide Kenny. We did not feel rushed for any of our excursions, and it really was a stress-free experience. Our advice for anyone traveling to Alaska is: Get a rental car to really experience what Alaska has to offer without having to rely on shuttles. Driving in Alaska is simple and stress-free. There is no virtually no cell phone service while traveling from one town to another so you cannot rely on your phone for information. Because there is no cell service, you do not want to rely on your phone for a GPS. A standalone GPS unit is key. There are no radio stations outside the towns, so download lots of things to listen to. Everyone that we encountered in Alaska is pleasant and very chill. Please be pleasant back and don’t sweat the small stuff. We were told by a local about Hatchers Pass between Palmer and Willow. If you have the opportunity to drive through there, definitely go. Don’t be scared by the 30 miles of unpaved roadway. Drive slow and enjoy the view. It is incredible. We took the Alaska Railroad back from Fairbanks to Anchorage. It was 13 hours of relaxation and we recommend it if you have the time. We got the Gold Star service and thought it was worth the extra cost. Alaska is good for the soul!!!

I have used Enchanting Travels to plan some of the most exotic trips over the years and I would highly recommend this agency and my travel consultants Ranjana and Cuilin. They meticulously planned and executed a very unique and first class experience tailored to our specific needs. I always had constant communication with Ranjana , Cuilin and the travel team. they aim to please with incredible customer service skills. Each trip has gone exactly as planned with amazing hotel and guides in each city!

Client support very present makes your journey more comfortable

Enchanting Travels made our trip incredibly easy and allowed us to focus on enjoying the moments, and not the complexities of logistics. We would absolutely use them again!

I can’t say enough about my experience with Enchanting Travels. We just returned from Africa, and my husband and I couldn’t stop talking about the level of support from Cyprian, our trip coordinator, that made our trip what it was. We were not only impressed with the professionalism and accessibility of our trip coordinator, but we were also so comforted in knowing that they only connect us with lodging and experiences that have received positive ratings from previous travelers. They take their feedback from guests seriously, and I feel so lucky to have reaped the benefits from their attention to detail in the feedback they receive. We had some hiccups traveling into the country due to a rescheduled flight, but it felt like we didn’t miss a beat once we arrived because our trip coordinator, Cyprian, adjusted the itinerary while we figured out flights from the US. As we got into South Africa, we heard others frantically trying to figure out accommodations (as there were complications from our adjusted arrival time). It was so nice to arrive, be picked up from the airport, and have 0 challenges with lodging, transportation, or anything else. We highly recommend Enchanting Travels based on our experiences!