Guest Reviews

Minute by minute tracking of travel/hotel stay and resolving the issues before we even felt them by Ms. Elena Kondyla.

Enchanting Travels, especially our Trip Coordinator, made our honeymoon very special. We loved the attention to detail and everything on our trip was so memorable. When the second half of our trip was derailed due to an airline and bad weather, our Trip Coordinator was always fast to respond at all times and helped quickly plan an alternative second half to an entirely different country!

My husband and I have traveled to a number of different countries. I have always planned our travels myself. I knew I needed help with our Kenya trip and Enchanting Travels was a perfect choice for us. We were very well taken care of. Everyone we encountered was kind and helpful…. and willing to answer all of our questions.:) This was our favorite all-time adventure!! 🙂 We felt safe the whole trip.

This was our first international trip as a family. We have two boys, ages 6 and 2. Both of them had an absolute blast! We especially loved the personalized tours that gave them a chance to really experience Costa Rica.

Enchanting put together a wonderful, exciting package that exceeded our expectations thereby providing us with family memories that we will never forget. While Alaska itself is great, to get the most out of a trip, you need great guides. Enchanting puts the two together, perfectly.

Great trip and itinerary on a short notice. Made traveling somewhere new extremely easy.

We returned a little over a week ago from our 11 day Germany adventure. It was a fantastic trip with fun tour guides, professional and on time drivers, great food, and lots of walking which we enjoyed. Our itinerary included Berlin, Nuremberg, and Munich. Each city has it own flavor which made it such a great trip. Our 16 year old is a fan of royals so touring the castles was a highlight for her (and us). This was our first international family trip that was not a cruise. We’ve been bitten by the jump the pond travel bug so more European travels will be in our future.

We have lived overseas and traveled extensively, and it seems like there is always some sort of complication. That combined with limited time to research the trip was why we used Enchanting Travels. From the time we started talking about the trip with Rosemary (our travel consultant) to the actual trip, everything was flawless.

Enchanting Travels attention to detail and interaction while traveling through Africa was outstanding. They took care of us every step of the way.

Communication with the trip coordinator before embarking our trip was amazing, he kept in contact with us for a year as we talked periodically throughout. We scheduled zooms, and emails, and all forms of communication to make our trip as magical as it was. The camps that we attend was nothing short of AMAZING! The service was exceptional, from management, host, servers, and housekeepers. The drivers were also super lovely as they carried us around their village teaching us all that they could to make the trip informative and also interesting. The food, oh my, DELICIOUS, every time! At every camp, serving 3 course meals, (if you pick the full board package). Overall, the experience was one that is unforgettable. Booking was super easy, no one pressured us, or sent overwhelming messages about booking a trip. It was fantastic! Life changing really. Forever grateful for Cyprian, who made this trip all that we wanted. Book book book, you won’t regret it!!

Enjoyed the simple process of creating and booking an itinerary through Enchanting Travels. Our trip to Rwanda ended up being the most rewarding and unique experience we have ever had. Our trip coordinator helped add special touches to our trip to ensure we had the best anniversary ever. This will be a trip we’ll remember for the rest of our lives. Both Karolina and Alex were essential in making this such an incredible experience.

Just returned from a fabulous vacation in Ireland. There were four of us on the trip. I booked a private tour through Enchanting Travels. Highly recommend them. The activities they helped me plan were wonderful. The hotels were all very good. Loved the private driver we used. We will use them on a future vacation somewhere.

If you are thinking about booking with this company, stop thinking and do it! From the first phone call, the amazing adventures and guides, to the last text message with our trip coordinator and our complimentary bottle of wine, everything was top notch. We had so many meaningful experiences. Our tour guide at Machu Picchu, Darcy, told us something beautiful: He said, “You travel three times. Once when you plan, once when you are there, and once when you look at your pictures.” Since we have looked at our pictures a million times already, we’re tired from traveling so much. We had no experience with South America, and they made us feel safe, warm, and welcomed!

Ben is AMAZING! He is so helpful, friendly, accommodating and quick to respond. I’ve never experienced such great customer service as he has provided. Please give him a raise, put him in charge, anything to reflect his value. He deserves it and not only is he a great asset to this company but more importantly he is a wonderful human being

The trip was life changing. The people and experiences were incredible, wonderfully planned and more than we could imagine on a vacation!

Having the car rental done, the hotels booked and the activity vouchers given to us made the trip so much fun – we could just show up and enjoy!

Alaska was my dream trip – I was looking online for travel portals to help with the planning. That’s when I saw Enchanting Travels – submitted the info online and had a chance to speak with Kris. He was truly amazing! He patiently worked with me as I kept going back and forth on what I wanted to do. After multiple adjustments and changes we felt like we had the perfect itinerary. Kris also added a lot of things on his own which would not have been my first choice – but he asked me to trust him on it. And boy was he right! When we got close to departure Jonathan was great in answering all my questions and there were no issues with execution. Throughout the trip we had no issues with reservations, pick ups or transfers. The train journey, jeep excursions, Cabin night, ATV tours, Kenai Fjords – the whole trip was just one breathtaking adventure after another. I am so happy that I chose to go with Enchanting Travels. I would most definitely reach out to them again for my next trip. For other travelers I would say – Put your faith in them, they will plan the best trip for you!

While not our original agenda, the Galapagos Islands were a safer option than the Andes with civil unrest while in Ecuador. We felt very safe and well cared for during our entire trip. Another enchanting adventure!!